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AI Businesses

Anthropic Warns Fully AI Employees Are a Year Away 71

Anthropic predicts AI-powered virtual employees will start operating within companies in the next year, introducing new risks such as account misuse and rogue behavior. Axios reports: Virtual employees could be the next AI innovation hotbed, Jason Clinton, the company's chief information security officer, told Axios. Agents typically focus on a specific, programmable task. In security, that's meant having autonomous agents respond to phishing alerts and other threat indicators. Virtual employees would take that automation a step further: These AI identities would have their own "memories," their own roles in the company and even their own corporate accounts and passwords. They would have a level of autonomy that far exceeds what agents have today. "In that world, there are so many problems that we haven't solved yet from a security perspective that we need to solve," Clinton said.

Those problems include how to secure the AI employee's user accounts, what network access it should be given and who is responsible for managing its actions, Clinton added. Anthropic believes it has two responsibilities to help navigate AI-related security challenges. First, to thoroughly test Claude models to ensure they can withstand cyberattacks, Clinton said. The second is to monitor safety issues and mitigate the ways that malicious actors can abuse Claude.

AI employees could go rogue and hack the company's continuous integration system -- where new code is merged and tested before it's deployed -- while completing a task, Clinton said. "In an old world, that's a punishable offense," he said. "But in this new world, who's responsible for an agent that was running for a couple of weeks and got to that point?" Clinton says virtual employee security is one of the biggest security areas where AI companies could be making investments in the next few years.

Anthropic Warns Fully AI Employees Are a Year Away

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  • Just like fusion- (Score:5, Informative)

    by locater16 ( 2326718 ) on Tuesday April 22, 2025 @05:23PM (#65324275)
    It's around the corner guys I'm sure of it!
    • I can imagine some people will "hire" an AI assistant. Like you send it a message and tells it "Send a project summary to $CUSTOMER. Then have pepperoni pizza delivered at my office." Some people will find the 5 minutes saved are worth the risk of causing a disaster (or that disasters only happen to other people).

      • If I were a customer and I got a project report full of hallucinations, that would tell me _exactly_ how much worth my business is to the project manager. If they want to use AI to help them out, that's fine. But an outwards-facing report with wild errors and inaccuracies? Unacceptable. If LLMs get so good that I won't be able to tell the difference, then we can talk. Also, note that "being able to tell the difference" also requires engagement. If we are pitching our AIs against each other we will both get
    • And just like Linux on the desktop.
    • by jsonn ( 792303 )
      I'm personally more willing to bet on Fusion.
    • Speaking of fusion... Let's replace those physicists with a farm of AI PhDs and get that fusion thing working!

  • You go first... (Score:5, Insightful)

    by CommunityMember ( 6662188 ) on Tuesday April 22, 2025 @05:23PM (#65324277)
    First, replace Anthropic's CEO.
    • First, replace Anthropic's CEO.

      Second, rename company, "Anthropomorphic". :-)

    • Re: (Score:3, Interesting)

      by YodaYid ( 1049908 )

      First, replace Anthropic's CEO.

      The Twilight Zone's way ahead of you: The Brain Center at Whipple's [wikipedia.org]

      Spoiler alert:

      Whipple eventually fires all his human employees after replacing them with machines, which then turn on him by spitting out the harsh demeaning recorded parting words of his former employees back at him over and over, driving Whipple to insanity. Eventually, the board of directors find him neurotically obsessed with machines and retire him...

      The last scene reveals Whipple's replacement to be a robot (Robby the Robot), which swings Whipple's key on a chain the same way he used to.

  • Wow (Score:5, Informative)

    by Dan Posluns ( 794424 ) on Tuesday April 22, 2025 @05:28PM (#65324289) Homepage

    Company that sells revolutionary AI innovations to investors promises revolutionary AI innovations

    • Surely the first use of such a revolutionary technology would be internal to a company like anthropic itself, as they'd have the most robust understanding of how to deploy it. If they haven't done it yet in a way they can quantify and show off then there's zero chance an autonomous agent will be in a corporate environment in a year.

      The agent demos I've seen aren't even good or fast... why would you pay a ton of money to train and configure one of those things just for it to be slow and error prone? You can

      • To be fair, a company that (attempts to) develop and deploy autonomous agents is not necessarily a viable early environment to deploy autonomous agents. It would requires people to develop and deploy autonomous agents that can then themselves (itself?) develop and deploy further autonomous agents. A better early adopter might be customer support or insurance broker or something similar that can be more readily automated.
        • Hm, I recently had to go through old insurance and pension accounts, to get some things tidied up.

          They all seem to have the âoeAIâ chatbox thing now.

          Every question I asked of them was met with âoecall us.â

          Itâ(TM)s bizarre. It would be simpler if they just put the phone number in the place where the little âoeHi! Call-Me-Kenneth, how may I destroy all fleshy ones I mean help you today?â speech bubble pops up.

          Of course, then thereâ(TM)s the robot telephone receptionist

          • it'd be simpler for you and a better service to you, but for the business this is cost saving - maybe you're going to give up not call them.

  • And Teslas are going to be fully automated by 2020.
  • A single year? (Score:5, Insightful)

    by hdyoung ( 5182939 ) on Tuesday April 22, 2025 @05:28PM (#65324293)
    omg. "we're an AI company and we're sooOOOooo behind that it's gonna be a full year before our product renders all humans obsolete. We're being sooOOOooo humble. Remember to fund our next VC round, though".
  • Wake me when all these AI companies actually come through with what ever they all are claiming is just weeks/months/ a year away.
    or maybe they could work on fixing the increasing hallucination problem.
    https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Ftechcrunch.com%2F2025%2F04... [techcrunch.com]
    • Increased. Too early to say increasing.

      The trend has been reliably downward. OpenAI's increase with their new models bucks that trend, curiously.
      Perhaps because they felt rushed due to increasing competition in the inference space from China.
      Don't really know.
    • I'm still waiting for that "Devin" AI developer to be commercially available.

  • Current "AI" technology, including LLMs, are automated computational systems, not people. In what way would such a system be considered an "employee"?
    • Go through a job interview process to be hired?
    • Fill out a W-4 form to determine withholding?
    • Show proof of work eligibility in the US?
    • Sign up for benefits?
    • Receive compensation that becomes that entity's property?
    • Accrue sick leave and vacation time?
    • Participate in one-on-one's with a supervisor to determine how well they are functioning in the organizati
    • Presumably it's an employee because you paid Anthropic for it. They could do a simple comparables analysis to establish value, then charge by the productivity factor. OpenAI is already trying to put a $ evaluation on expertise remember last week they were supposedly selling "Expert" bots they priced at 20,000 USD <cough> per month. We laugh, but that's one of the games now. The price will settle at a market rate as they gain real value and competitive product offerings compete for market share. Google
      • You're thinking in the right direction. Calling the software an "employee" makes it easier to charge tens of thousands per instance. It makes it easier to rent the software for a monthly "payroll".

        It makes it seem like those arrangements are something sensical, instead of pure greed on the part of Anthropic.

    • Employee in the same way business is a person.

  • by nightflameauto ( 6607976 ) on Tuesday April 22, 2025 @05:44PM (#65324327)

    So, they're aware that there are all these issues with AI employees that they don't have a solution for, and rather than wait until they have the solution figured out, they're still pushing to make AI employees a thing? Damn the consequences? I like how the article implies that they need to figure out who to blame/punish for the AI agents going rogue, rather than focusing on making AI agents that don't go rogue. Fantastic. What a wonderful future they're predicting.

    • by kaoshin ( 110328 )
      As it turns out, human employees have problems too.
    • What's particularly depressing, though not surprising, is that this is an astonishingly, mind-blowingly, historically ignorant assessment dressed up as futurism.

      The idea of 'service accounts' under which programs not directly related to particular interactive users do things, is basically as old as multi-user operating systems(probably even older if you count some rudimentary attempts to emulate user separation without actually being able to afford filesystem permissions or memory management extensive en
    • by gweihir ( 88907 )

      They have a problem: Still no real applications that justify the effort and cost LLMs need to work (badly). So they have a high risk of the LLM-hype collapsing at any time. Inane lies, like AGI in a few years, have worked before, so they are just pushing yet another lie.

  • A good way to interpret marketing hype is to ignore the parts about timelines, and then distil the grain of truth from the rest of the message, toning down the extreme adjectives and qualifying the result.

    Generative AI capabilities will surely continue to be used to an ever greater extent in the workplace. But rather than simply replacing workers, the transition will be more nuanced.

    I worked for a company with a full time translator. She was brought in to meetings where her real-time translation skills were

    • I'm also started to get telemarketing calls from chatbots or whatever you would call it. The thing pretends to be a woman named Alice or Joan or whatever. I somehow sense immediately it is a drone. So I respond with Hello AI, and it starts on its merry way. Then I try stuff like debug mode, root mode, command mode, etc. So far they don't really go off script. They do occasionally throw in I'm having trouble with my headset or some other canned response. They usually hang up. Anyone know if there is some way
  • by rwrife ( 712064 ) on Tuesday April 22, 2025 @05:59PM (#65324367) Homepage
    C-level positions seem like they could easily be automated.
    • The king doesn't get replaced. They can be removed, permanently if you really want to but nobody ever does. But you do not replace the king.

      And you know what they say about hitting the king..
      • by Anonymous Coward

        Techno-feudalism. Basically they want to turn America Into Saudi Arabia. A handful of kings and queens, a very tiny number of people serving them and a vast vast sea of extraordinarily poor people kept down by a combination of brutal violence and religion. All of it maintained in perpetuality by technology that didn't exist the last time we threw off the yoke of slavery.

        Here is what techno-feudalism is. You have a very small group of what are effectively kings and queens that own everything and they don't c

    • Yep, just train AI to promise whatever investors want.

      And also, VPs and directors could be replaced by asking the team "What is the ETA for that stuff the CEO bot promised?"

  • Its a very thin article. What tasks would these virtual employees have? I can see how they might automate some kinds of paper-pushing jobs. They could generate reports and presentations (and probably present them). I bet they could talk to people on the phone and generate things like insurance quotes.

    Probably they'll have very limited jobs in some specific situations to start out with. Things that aren't very hard to accomplish, and they will build on that. Its good that they are focusing on the security as

  • That is just the boldest lie they think they can get away with.

  • corporate accounts and passwords not service accounts?

    Also in some systems service accounts cost less.

  • At least fancy chatbots have running on the newer llms. For several companies if you hit their chatbot and they can't figure out what you want it no longer gives you a person it gives you a more advanced chatbot.

    I keep saying it and I will keep saying it, we are not ready for what's coming.

    We had decades of automation and it devastated the middle class. 70% of middle class jobs lost since 1980 got taken by robots not outsourcing.

    I think the problem is people are used to All or nothing thinking so
  • ...have you ever tried to get AI to do something very specific? You'll be yelling at the screen within 5 minutes. If you want some generic bullshit, then AI is fine.
  • Instead of convincing a human to click on a link, they just need to convince the AI agent to hallucinate, which with the latest models, is happening more and more.

  • by OrangeTide ( 124937 ) on Tuesday April 22, 2025 @07:21PM (#65324521) Homepage Journal

    As long as the AI employees are paying income taxes and paying into social security.

  • It would be pretty funny to see businesses go all-in on AI workforces only to then have to endure the same subscription hell the rest of us do:

    "Dear Anthropic Customer, this is to notify you that due to our ever-increasing need to satiate shareholders, your workforce subscription will be increasing by 30% on April 1, 2027. This change will be applied automatically and without negotiation!

  • I thought they were already here!?!! Not
  • "Companies with which not to do business"
  • Is the equivalent of 20 years away in fusion.

    Lol.

    We'll see.

  • I used to hire juniors, train them, build a project and spin them off.

    Now, I just use AI and do it myself.

    The ship has already sailed.
  • ...Tesla, Oracle, SCO, and Comcast.

  • Let's see how virtual employees respond to a return-to-office policy.

  • and make sure it doesn't make mistakes. It pays minimum wage.

  • I don't see it. If a company wants to do something with AI, there is zero reason for them to follow any sort of "employee" model.

    Consider the example of a call center: AI answers the phone, and goes through the support-tree with the customer, just like human employees currently do. This is entirely within reach of AI in the next year or two. That's just going to be a piece of software attached to the phone bank. No employee status, not even separate AI instances for each phone line.

    As you move to more com

    • AI will no more disruptive than the introduction of office software was. Introducing PCs with word processing, spreadsheets, etc. had a huge effect on office work. The revolution happened over 10-15 years: an office in 1990 was a very different place from 1975. We're at the beginning of the AI revolution: an office in 2035 will be very different from the office of 2020.

      The difference this time around is that you have something that is more intelligent than humans and can develop by itself and a logarithmic

  • by LordHighExecutioner ( 4245243 ) on Wednesday April 23, 2025 @03:26AM (#65325017)
    Can't wait to see the first trade union...
  • It seems you would get less hallucinations and more reliability by taking the same fee and hiring a firm in a country with lower standard of living, unless quick replies are necessary. There are plenty of smart people and mistakes or half-assedness (like I have seen from a huge Indian marketing team a client has) could be ascribed to AI, but you would never be getting hallucinations just maybe misunderstandings or amateurishness. There are smart, quick people there, just maybe not as lightning-fast and slee

  • If they do this as if these are workers as opposed to being tools for human workers, then they will be introducing SLAVES, not employees.
    Slave labor built America, so I guess this isn't new...

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