Alternatives to Miuros

About Qrvey Qrvey pioneered multi-tenant self-service analytics for SaaS companies and now leads the evolution toward AI-driven, autonomous analytics. With over 20 years of experience, we provide industry-leading guidance and support, ensuring our clients achieve their analytics goals. Our deep understanding of multi-tenant SaaS architecture and comprehensive services make us the partner of choice for SaaS leaders. About Qrvey Platform Qrvey is the embedded analytics platform designed specifically for SaaS companies. Qrvey offers insight, agility and growth. Insight for your customers · True self-service with unlimited customization · AI-driven insights · No-code workflow automation Agility for your product team · End-to-end embedded analytics platform · Native multi-tenant security · Flexible multi-cloud deployments Growth for your business · Flat-rate pricing for scale · Unmatched monetization opportunities · Embedded services

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Faros AI combines all your operational data from multiple sources and enhances them with machine learning signals. The Faros AI Engineering Operations Platform allows you to harness this data so you can accelerate productivity, and better manager your engineering operations. With Faros AI, engineering leaders can scale their operations in a more data-informed way — using data to identify bottlenecks, measure progress towards organizational goals, better support teams with the right resources, and accurately assess the impact of interventions over time. DORA Metrics come standard in Faros AI, and the platform is extensible to allow organizations to build their own custom dashboards and metrics so they can get deep insights into their engineering operations and take intelligent action in a data-driven manner. Leading organizations including Box, Coursera, GoFundMe, Astronomer, Salesforce, etc. trust Faros AI as their engops platform of choice.

Pentaho+ is an integrated suite of products that provides data integration, analytics and cataloging. It also optimizes and improves quality. This allows for seamless data management and drives innovation and informed decisions. Pentaho+ helped customers achieve 3x more improved data trust and 7x more impactful business results, as well as a 70% increase productivity.

Hypergrowth companies like Epic Games, Hopin, and Wistia use Klaus to boost agent skills and have more conversations that end with a smile. ✨ Klaus users report: - Cut downtime spent on quality assurance by 70% - Boost CSAT by over 10% - Onboard new agents 2x faster ✨ Our purr-ific features: - Automate & scale your QA - Rate and comment on conversations - Customize rating categories and scales - Accelerate onboarding of new support reps - AI brings meaningful conversations to the top - Automate assignments & goals - Coach with precision - Filter conversations based on: Complexity, Sentiment, CSAT, and more - Filter by agent-based on: Volume, Sentiment, CSAT Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving.

Smart Software, a leading provider in demand planning, inventory optimization, and supply chain analytics solutions, is based in Belmont, Massachusetts USA. Smart Software was founded in 1981 and has helped thousands of customers plan for future demands using industry-leading statistical analysis. Smart Inventory Planning & Optimization is the company's next generation suite of native web apps. It helps inventory-carrying organizations reduce inventory, improve service levels, and streamline Sales, Inventory, Operations Planning. Smart IP&O is a Digital Supply Chain Platform that hosts three applications: dashboard reporting, inventory optimization, demand planning. Smart IP&O acts as an extension to our customers' ERP systems. It receives daily transaction data, returns forecasts and stock policy values to drive replenishment planning and production planning.

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.

Every organization faces challenges related to data, but we are here to help you unlock the full potential of your marketing data. Acting as an integral part of your marketing team, we enhance MarTech efficiency by seamlessly integrating people, processes, and platforms. When these three elements are harmonized, you can harness the true effectiveness of data-driven decision-making. The MSIGHTS platform, meticulously developed from the ground up, offers a comprehensive suite of applications and integrated services designed to prepare your data for enterprise-level analytics. By taking charge, you will gain enhanced transparency and optimize the value derived from your marketing data. Our solution packages can be utilized separately to tackle specific issues or combined for a comprehensive application of MSIGHTS throughout the marketing and data operations continuum. From initial implementation to ongoing support, each solution is accompanied by our deep data expertise and a dedicated customer support team, ensuring you have the resources needed for success. This collaborative approach not only addresses immediate challenges but also positions your organization for sustained growth and effectiveness in the future.

CoSupport AI enhances your support operations by automating workflows, accelerating response times, and revolutionizing data analysis for informed decision-making. With our patented AI technology, CoSupport AI delivers solutions that are faster, more precise, cost-effective, and secure, promoting business growth and revealing valuable data insights. Our suite of CoSupport AI products is crafted to improve customer support and provide actionable data insights. CoSupport Agent is an AI assistant that generates immediate reply suggestions. CoSupport Customer is a fully autonomous AI chatbot offering highly accurate, human-like interactions. CoSupport BI serves as an AI business analyst, delivering insights, recommendations, and analytical conclusions based on your company’s data.

Implement a comprehensive service assurance framework that incorporates automated root cause analysis via event correlation, machine learning (ML), and topology. Oracle Unified Assurance can function as an overlay to consolidate monitoring across pre-existing assurance tools or serve as an independent assurance platform. The solution is designed for seamless integration into multivendor networks and management systems, or it can be utilized in a hybrid configuration. By leveraging Oracle’s Unified Assurance solution, businesses can achieve automation in assurance processes and facilitate both assisted and fully automated closed-loop operations. This framework enables dynamic, end-to-end assurance for large-scale 5G solutions, ensuring high-quality service and enhancing customer experience through ML analytics. Streamline operations via comprehensive network and service assurance by integrating with current tools, while also making the most of existing investments with a strategic plan to optimize tools and establish a foundation for autonomous operations, ultimately leading to improved efficiency and service reliability.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Efficiently identify and extract key entities from user intent statements, utilizing this information—such as location and date—within ongoing conversations. Similar to human interaction, the chatbot can seamlessly transition to a different dialogue when a new intent is recognized, rather than sticking solely to the original inquiry posed by the user. The analysis of customer interactions is enhanced through natural language processing, which contributes to the chatbot's growing intelligence. Additionally, chatbots can actively engage customers on campaign landing pages and service/product pages, aligning with the specific objectives of each page. This enables a more personalized customer engagement experience. The Cognitive Chatbot is equipped to support communication in 12 different global languages, allowing brands to connect with their audience in their local dialect. Furthermore, the chatbot's Personality feature empowers brands and enterprises to adopt various styles of customer engagement. With seamless native integrations into widely-used CRMs such as Salesforce, HubSpot, Zoho, Freshdesk, and Zendesk, the platform can also be expanded through REST APIs or integrated with over 1000 systems via Zapier, ensuring scalability and versatility for businesses. This adaptability not only enhances customer experience but also streamlines operational efficiency across various industries.

Invenis serves as a robust platform for data analysis and mining, enabling users to easily clean, aggregate, and analyze their data while scaling efforts to enhance decision-making processes. It offers capabilities such as data harmonization, preparation, cleansing, enrichment, and aggregation, alongside powerful predictive analytics, segmentation, and recommendation features. By connecting seamlessly to various data sources like MySQL, Oracle, Postgres SQL, and HDFS (Hadoop), Invenis facilitates comprehensive analysis of diverse file formats, including CSV and JSON. Users can generate predictions across all datasets without requiring coding skills or a specialized team of experts, as the platform intelligently selects the most suitable algorithms based on the specific data and use cases presented. Additionally, Invenis automates repetitive tasks and recurring analyses, allowing users to save valuable time and fully leverage the potential of their data. Collaboration is also enhanced, as teams can work together, not only among analysts but across various departments, streamlining decision-making processes and ensuring that information flows efficiently throughout the organization. This collaborative approach ultimately empowers businesses to make better-informed decisions based on timely and accurate data insights.

TestUnity specializes in providing comprehensive software testing solutions. Our mission is to empower organizations to launch their software confidently and reliably. We evaluate your applications from multiple angles to ensure optimal coverage. Regardless of the testing type, interface, or traditional package you need, we offer tailored solutions designed specifically for your needs. We guarantee that updates do not introduce new issues into your existing codebase by utilizing a robust regression testing methodology. Enhance the reliability of your core functionalities and increase productivity through our API and microservices testing services. Expedite testing for your projects with the scriptless, AI-driven, no-code capabilities of Tricentis TOSCA. By utilizing our services, you can gain access to high-quality test data for production testing. Additionally, improve your operational efficiency by reducing human intervention and automating repetitive tasks with our software bots, ultimately leading to more effective resource management. In this fast-paced digital landscape, our innovative approaches ensure that your software testing needs are met without compromise.

Scuba enables self-service analytics on a large scale, catering to various roles such as product managers, business unit leaders, chief experience officers, data scientists, business analysts, and IT personnel who will find it incredibly easy to access their data and extract valuable insights. By using Interana, you can delve deeper into understanding customer behavior, system performance, and application usage—essentially anything related to actions over time—transcending traditional dashboards and static reports. This unique analytics platform empowers you and your team to dynamically explore your data in real-time, providing clarity not only on what is happening in your business but also offering explanations for those occurrences. With Scuba, there's no delay in accessing your data; everything is readily available, allowing you to pose questions as fast as they come to mind. Designed with everyday business users in mind, Scuba eliminates the need for coding skills or SQL knowledge, making data exploration accessible to all. Consequently, businesses can make timely, informed decisions based on real-time insights rather than outdated information.

Access data from any location, even within a vast array of diverse environments. The most effective method to boost acquisition and retention is through the enrichment of data and models. By leveraging machine learning, new insights can be uncovered by integrating proprietary models, such as propensity models, with data in a secure manner, which enhances customer profiles and models while allowing for rapid scalability. Enriching data alone is insufficient; your team needs to transition smoothly from insights to actionable strategies. Automate the segmentation of audiences and deploy your campaigns instantly across various channels. Make informed targeting decisions to optimize budget utilization and reduce churn rates. Understand the optimal timing and locations for targeting efforts. Equip yourself with the necessary tools to act on data in real-time. Tracking the complete customer journey, along with the various data types involved, has always posed significant difficulties. With the increasing stringency of privacy regulations and the growing distribution of data, it is now more crucial than ever to ensure secure and straightforward access to those intent signals for effective decision-making, which will ultimately enhance overall operational efficiency.

BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.

Elevate your Ciena network with automated operations through Manage, Control and Plan, enabling rapid planning and deployment of customer services. Easily ensure optimal network performance while achieving significant operational efficiencies. The Manage, Control and Plan (MCP) domain controller from Ciena provides these advantages via software control and automation of lifecycle operations. Additionally, it lays the groundwork for Software-Defined Networking (SDN), facilitating advanced applications that enhance multi-layer network performance. Ciena’s comprehensive MCP Applications suite empowers you with software control, analytics, and automation to elevate your multi-layer network operations to outstanding levels of efficiency. Maximizing your investment in Ciena's MCP is essential for achieving sustained success and innovation in your network management strategy.

Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.

Utilize SQL, C#, and VB.NET directly within Excel to manipulate data, develop unique functions, and streamline workbook automation. With features like code completion, syntax highlighting, and error corrections, QueryStorm's integrated development environment makes coding effortless! You can easily share your custom functions and automated spreadsheets with clients and colleagues, who will only need the QueryStorm Runtime to access them. Empower yourself to craft bespoke Excel functions using SQL, C#, or VB.NET, which can be utilized personally or distributed among your peers. Introduce sophisticated business logic into your spreadsheets, enhancing their interactivity through the integration of .NET and SQL code. Take advantage of tailored workbooks and the innovative functions created by your team, alongside valuable Excel extensions contributed by the broader community. Leverage your technical expertise within Excel to effectively manage data, create intelligent workbooks, and collaborate by sharing custom functions with others. By doing so, you will enhance productivity while fostering a more efficient workflow across your projects.

Trifacta offers an efficient solution for preparing data and constructing data pipelines in the cloud. By leveraging visual and intelligent assistance, it enables users to expedite data preparation, leading to quicker insights. Data analytics projects can falter due to poor data quality; therefore, Trifacta equips you with the tools to comprehend and refine your data swiftly and accurately. It empowers users to harness the full potential of their data without the need for coding expertise. Traditional manual data preparation methods can be tedious and lack scalability, but with Trifacta, you can create, implement, and maintain self-service data pipelines in mere minutes instead of months, revolutionizing your data workflow. This ensures that your analytics projects are not only successful but also sustainable over time.

Harness the synergy of automation paired with a personal touch to achieve comprehensive oversight of your data and gain insight into your operations. With Coupler.io, you can seamlessly access, comprehend, and act upon your data through a robust suite of tools and specialized services. Our offerings range from tailored integrations and insightful dashboards to streamlined workflows that enhance and automate everyday tasks, ensuring our data experts tailor solutions specifically for your business's growth. Coupler.io is meticulously crafted to meet all your data-related requirements, offering everything from dependable data automation solutions to exceptional data analytics services. With nearly 15 years of expertise in SaaS, workflow automation, and data analytics, Coupler.io stands as a trusted ally for your organization's success and progress. In an increasingly data-driven world, having the right partner can make all the difference in achieving your business objectives.

SAS/STAT offers precise methods tailored for small datasets, powerful statistical modeling capabilities suitable for large-scale data, and contemporary techniques for handling missing data. Additionally, the software undergoes frequent updates, allowing users to leverage the latest advancements in the ever-evolving statistics domain. With a legacy spanning over forty years in creating cutting-edge statistical analysis tools, SAS has built a strong reputation for providing outstanding and dependable outcomes. The rigorous quality assurance and testing procedures ensure that each software release meets high standards. Users can trust that the code generated with SAS/STAT complies with both corporate and governmental regulations, ensuring reliability. Furthermore, a wide array of customizable charts and graphs is available, promoting clarity in statistical outputs and making the results of your analyses straightforward and accessible. This combination of features makes SAS/STAT an invaluable resource for statisticians and data analysts alike.

InfoCision specializes in offering a comprehensive range of traditional call center services alongside innovative training solutions. Our suite of call center tools is designed to optimize call durations, integrate various communication channels, and enhance customer satisfaction levels. We focus on improving your current call center environment by utilizing tools that automatically input customer information and demographics, evaluate incoming calls, and provide training for agents through engaging eLearning modules and simulations. Additionally, we assess quality, boost employee morale, and more, ensuring a well-rounded approach to customer service. As a premier provider of direct marketing solutions across diverse industries, InfoCision empowers clients to make strategic decisions that enhance their return on investment. From our foundational call center services to our cutting-edge training solutions, we stand as your all-encompassing marketing service provider. Explore how we can address your business's unique marketing demands, and see how InfoCision can effectively represent and elevate your brand while improving your customer interactions. With our expertise, we are dedicated to transforming your marketing strategy into a powerful tool for success.

EZlytix offers cloud-based analytics in a box. Our solution is ideal for mid-market manufacturing, distribution, retail organizations, and small-mid-sized law firms. EZlytix combines data from multiple sources, including ERPs (Infor NetSuite Syspro, Odoo, MS Dynamics, Syspro and Syspro), Salesforce, Magento Law Practice Management Software (Clio Manage & Grow), Google Analytics and Facebook. You can also get business insights through pre-built dashboards or reports.

An analytics and reporting software suite that displays custom reports on your factory's SPC quality, OEE/production data. This allows you to see the "big picture" of your enterprise from any location. You can connect your entire enterprise to run custom reports from any machine, any plant, or the whole company. You can view any aspect of your plant using a variety filters. You can manage workstations, control processes and calibrate sensors from any computer or smartphone anywhere in the world. To ensure that a unit or part is ready for the next stage, you can set routing and quality events. You can send custom alerts from any machine or plant to your phone or inbox, so you can view them wherever you are. You can see the performance and quality of your operation in real time to ensure you are on track. View the entire history and progression of every part of your operation, including errors and mistakes.

Cyberscience is an international software company that offers Cyberquery, a Business Intelligence suite. Cyberquery is available in both SaaS as well as traditional licensing models. Cyberquery's most valuable features include an intuitive UI, analytics, drills, data visualizations, dashboards and automated content distribution. Cyberscience is different from other vendors in the BI market by offering live phone support and email support. The support team averages 15 years of industry experience. Cyberscience's support team responds to customer queries within minutes. They also score highly in satisfaction surveys.

BDB is an advanced platform for data analytics and business intelligence that excels in extracting valuable insights from your data. It can be implemented both in cloud environments and on-premises. With a unique microservices architecture, it incorporates components for Data Preparation, Predictive Analytics, Pipelines, and Dashboard design, enabling tailored solutions and scalable analytics across various sectors. Thanks to its robust NLP-driven search functionality, users can harness the potential of data seamlessly across desktops, tablets, and mobile devices. BDB offers numerous integrated data connectors, allowing it to interface with a wide array of popular data sources, applications, third-party APIs, IoT devices, and social media platforms in real-time. It facilitates connections to relational databases, big data systems, FTP/SFTP servers, flat files, and web services, effectively managing structured, semi-structured, and unstructured data. Embark on your path to cutting-edge analytics today, and discover the transformative power of BDB for your organization.

Eliminate tedious tasks in mere seconds by seamlessly transferring data across your tabs. Effortlessly fill out sheets, messages, forms, and more without the hassle of copying and pasting between different tabs. Users of Magical typically reclaim 7 hours each week! Enhance your productivity in familiar environments like Salesforce, Zendesk, Gmail, LinkedIn, Yelp, or virtually any online platform. Magical operates without the need for integrations, APIs, or complicated workflow setups. Simply install it and begin streamlining your workflow right away. With just one click, transfer data from your open tabs directly to Google Sheets! Say goodbye to the frustration of switching between tabs or correcting copy-paste mistakes. Avoid repetitive typing altogether. Effortlessly bring up commonly used text and automatically fill in your recipient’s personal information. Instantly populate form fields and create new records across any platform, including your internal sales, customer service, or applicant tracking systems, without delay. By embracing this tool, you can focus on more important tasks and maximize your efficiency.

We assist businesses in expanding through the power of AI, enabling significant revenue growth via predictive analytics! Our dedicated team is developing an AI-powered tool aimed at simplifying decision-making for managers and owners by enhancing their ability to interpret data efficiently. Our algorithms meticulously evaluate all aspects of the business, including customer insights and team performance metrics. Consequently, the platform delivers analytics and tailored recommendations for enhancing key performance indicators with an impressive accuracy of 97%. By integrating our service today, you can elevate your essential metrics within just one month and witness transformative results.

Numerous customers of Amazon Web Services (AWS) seek a data storage and analytics solution that surpasses the agility and flexibility of conventional data management systems. A data lake has emerged as an innovative and increasingly favored method for storing and analyzing data, as it enables organizations to handle various data types from diverse sources, all within a unified repository that accommodates both structured and unstructured data. The AWS Cloud supplies essential components necessary for customers to create a secure, adaptable, and economical data lake. These components comprise AWS managed services designed to assist in the ingestion, storage, discovery, processing, and analysis of both structured and unstructured data. To aid our customers in constructing their data lakes, AWS provides a comprehensive data lake solution, which serves as an automated reference implementation that establishes a highly available and cost-efficient data lake architecture on the AWS Cloud, complete with an intuitive console for searching and requesting datasets. Furthermore, this solution not only enhances data accessibility but also streamlines the overall data management process for organizations.

The Diligent One Platform, formerly HighBond by Diligent, is a GRC platform designed by experts in the industry to improve IT security, risk, compliance and assurance. Built by industry professionals who wanted to improve the way they work. Diligent One Platform streamlines collaborative work across organizations, automates tedious tasks, and delivers the best practices through a seamless interface powered by ACL Robotics. Diligent One Platform consists of several products, each of which covers a different aspect of your organization's governance. These products form the HighBond collective software platform. The Diligent One Platform, the only unified platform designed to centralize all board management and GRC functions is the only solution that can do this. Get a consolidated overview of risk in your organization. Curate it and deliver it to the board so they can take better decisions.

Financial institutions increasingly require advanced software solutions to effectively utilize the vast amounts of data they gather regarding their services and customer interactions. This software must be capable of real-time data analysis to uncover correlations and recognize emerging trends. Additionally, it should generate comprehensive reports and visual representations of these complex analyses, which can assist the bank's leadership in making informed decisions. By analyzing all services available through the bank's active retail channels, targeted marketing strategies can be crafted, such as providing tailored value-added services that enhance the overall customer experience. To help banks maximize the potential of their extensive data and develop a thorough understanding of the information crucial for strategic insights, Auriga has introduced the WWS BAM (Business Analytics Management) system, which streamlines the analytics process and empowers decision-makers with actionable intelligence. This innovative approach not only enhances operational efficiency but also positions banks to adapt swiftly to market changes and customer preferences.

Your enterprise relies on immediate data from its backend infrastructures to provide actionable insights and foster growth. The CData Power BI Connectors serve as an essential component in optimizing your data value chain. These connectors present the quickest and simplest approach to linking Power BI with over 250 enterprise data sources, allowing you to harness the full potential of Power BI for comprehensive data analysis. With ease, you can connect Microsoft Power BI to live data from accounting, CRM, ERP, marketing automation, as well as both on-premise and cloud-based systems for real-time visual analytics and reporting. Numerous popular data sources are supported by Power BI connectors, such as: - Microsoft Dynamics CRM - MongoDB - NetSuite - QuickBooks - Sage Intacct - Salesforce - SAP - SharePoint - Snowflake - And over 200 additional sources! Furthermore, the CData Connectors enhance query speed and performance with advanced features like DirectQuery and QueryPushdown, ensuring that your data analysis is both efficient and effective. These capabilities empower businesses to make more informed decisions based on the latest available information.

Yactraq is the industry leader in speech analytics software. Our customers often reap the benefits of two broad functional areas. Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability. Teams responsible for Quality Management of Contact Centers often use speech analytics /audio mining to assess the performance of their agents. Yactraq offers free customized trials based on the client's data, so that they can see the value of our software before making a purchase decision. Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses.

Examine customer patterns and unlock the full potential of your sales efforts. Identify and establish new sales locations in lucrative areas before your rivals can. Effortlessly track your clients' locations to implement the most effective marketing strategies. Enhance the customer experience by determining the quickest delivery routes for ordered products. Ensure compliance with financial regulatory bodies regarding capital obligations. A personalized approach to customers and strong relationships are essential for the success of numerous businesses. Client segmentation involves categorizing consumers with similar traits and behaviors based on various factors, such as demographics or purchasing habits. Our goal is to identify clients who are likely to discontinue our services, allowing us to execute targeted retention strategies effectively. By focusing on these aspects, businesses can improve customer loyalty and ultimately drive growth.

We are MotherDuck, a dynamic software company created by a dedicated group of seasoned data enthusiasts. Our team has held leadership roles in some of the most prestigious data organizations. Instead of focusing on costly and sluggish scale-out solutions, we propose a scale-up approach. The era of Big Data is behind us; it’s time for the era of easy data to take the lead. Your laptop outperforms your data warehouse, so why should you have to wait for the cloud? DuckDB has proven its worth, so let’s enhance its capabilities. When we established MotherDuck, we saw DuckDB as a potential revolutionary tool due to its user-friendliness, portability, incredible speed, and the swift evolution driven by its community. At MotherDuck, our mission is to support the community, the DuckDB Foundation, and DuckDB Labs in enhancing the recognition and adoption of DuckDB, catering to users who prefer local work or desire a serverless, always-on SQL execution method. Our exceptional team comprises engineers and leaders with extensive backgrounds in databases and cloud technologies from industry giants such as AWS, Databricks, Elastic, Facebook, Firebolt, Google BigQuery, Neo4j, SingleStore, and many others. We believe that with the right tools and community, the future of data management can be redefined for everyone.

Enhance your agent workflow and elevate both agent and customer experiences by offering a streamlined customer 360° view. Accelerate issue resolution and minimize hold times with our AI-driven agent assistance. Reduce redundancy through contact center automation and intelligent actions. Facilitate troubleshooting and screen sharing with our Smart consult collaboration feature. Gain insights into customer emotions in real-time using Customer sentiment analysis. Optimize response times and eliminate the need for multiple screens with a single, cohesive tool. Keep track of service levels and evaluate performance through easily accessible KPI, training, and feedback metrics. Foster pattern recognition, training advancements, productivity enhancements, and informed decision-making by integrating various data sources seamlessly. Additionally, utilize built-in quality assurance dashboards aimed at enhancing the effectiveness of agents, teams, and overall organizational performance. This comprehensive approach ensures that both agents and customers benefit from a more efficient and effective service experience.

Process Analytics Factory (PAF) has made it our mission revolutionize and democratize Process Mining. Our passion for innovation and our Process Mining Software PAFnow are the direct results of our intense research. We want our customers to be process experts and users of Process Mining. We are focused on making data-intensive work easier, more humane, and more up-to-date.

OSS-as-a-Service represents a business and delivery approach that provides comprehensive OSS functionalities through a collaborative partnership with CSPs, established under a multi-year agreement. By utilizing an effectively integrated OSS suite that manages high-quality operational data, CSPs can enhance automation and agility within their business operations, leading to greater operational efficiencies, lower operating expenses, quicker time-to-market, and an improved customer experience. Despite the critical role OSS plays in CSP operations, the only two effective sourcing alternatives available to them historically have been acquiring a Commercial Off-The-Shelf (COTS) software solution along with associated support services for back-office fulfillment and assurance activities or developing their own OSS solutions in-house. The introduction of OSS-as-a-Service offers a progressive solution that changes this landscape by providing a more flexible and efficient way to access essential OSS capabilities. This model not only addresses current operational challenges but also positions CSPs for future growth and innovation in a rapidly evolving market.

Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.

Lentiq offers a collaborative data lake as a service that empowers small teams to achieve significant results. It allows users to swiftly execute data science, machine learning, and data analysis within the cloud platform of their choice. With Lentiq, teams can seamlessly ingest data in real time, process and clean it, and share their findings effortlessly. This platform also facilitates the building, training, and internal sharing of models, enabling data teams to collaborate freely and innovate without limitations. Data lakes serve as versatile storage and processing environments, equipped with machine learning, ETL, and schema-on-read querying features, among others. If you’re delving into the realm of data science, a data lake is essential for your success. In today’s landscape, characterized by the Post-Hadoop era, large centralized data lakes have become outdated. Instead, Lentiq introduces data pools—interconnected mini-data lakes across multiple clouds—that work harmoniously to provide a secure, stable, and efficient environment for data science endeavors. This innovative approach enhances the overall agility and effectiveness of data-driven projects.

Coginiti is the AI-enabled enterprise Data Workspace that empowers everyone to get fast, consistent answers to any business questions. Coginiti helps you find and search for metrics that are approved for your use case, accelerating the lifecycle of analytic development from development to certification. Coginiti integrates the functionality needed to build, approve and curate analytics for reuse across all business domains, while adhering your data governance policies and standards. Coginiti’s collaborative data workspace is trusted by teams in the insurance, healthcare, financial services and retail/consumer packaged goods industries to deliver value to customers.

Paxata is an innovative, user-friendly platform that allows business analysts to quickly ingest, analyze, and transform various raw datasets into useful information independently, significantly speeding up the process of generating actionable business insights. Besides supporting business analysts and subject matter experts, Paxata offers an extensive suite of automation tools and data preparation features that can be integrated into other applications to streamline data preparation as a service. The Paxata Adaptive Information Platform (AIP) brings together data integration, quality assurance, semantic enhancement, collaboration, and robust data governance, all while maintaining transparent data lineage through self-documentation. Utilizing a highly flexible multi-tenant cloud architecture, Paxata AIP stands out as the only contemporary information platform that operates as a multi-cloud hybrid information fabric, ensuring versatility and scalability in data handling. This unique approach not only enhances efficiency but also fosters collaboration across different teams within an organization.