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features
design
support

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Description

EZlytix offers cloud-based analytics in a box. Our solution is ideal for mid-market manufacturing, distribution, retail organizations, and small-mid-sized law firms. EZlytix combines data from multiple sources, including ERPs (Infor NetSuite Syspro, Odoo, MS Dynamics, Syspro and Syspro), Salesforce, Magento Law Practice Management Software (Clio Manage & Grow), Google Analytics and Facebook. You can also get business insights through pre-built dashboards or reports.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dixa No 
Facebook Yes 
Freshdesk No 
Google Analytics Yes 
Help Scout No 
Helpshift No 
Intercom No 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Odoo Yes 
QuickBooks Online Yes 
SYSPRO ERP Yes 
Salesforce Agentforce Service No 
SuiteMaster Yes 
Zendesk No 

Integrations

Dixa Yes 
Facebook No 
Freshdesk Yes 
Google Analytics No 
Help Scout Yes 
Helpshift Yes 
Intercom Yes 
Microsoft Dynamics 365 No 
NetSuite No 
Odoo No 
QuickBooks Online No 
SYSPRO ERP No 
Salesforce Agentforce Service Yes 
SuiteMaster No 
Zendesk Yes 

Pricing Details

$149 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EZlytix LLC

Founded

2015

Country

United States

Website

www.ezlytix.com

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis Yes 
Statistical Modeling Yes 
Text Analytics Yes 

Sales Analytics

Collaboration Tools No 
Dashboards No 
Forecasting Analytics No 
Ideal Customer Profile (ICP) No 
Lead Analytics No 
Pipeline Management No 
Predictive Forecasting No 
Predictive Lead Scoring No 
Sales Intelligence Reporting No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

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