Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
Description
Process Analytics Factory (PAF) has made it our mission revolutionize and democratize Process Mining. Our passion for innovation and our Process Mining Software PAFnow are the direct results of our intense research. We want our customers to be process experts and users of Process Mining. We are focused on making data-intensive work easier, more humane, and more up-to-date.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dixa
Yes
Freshdesk
Yes
Help Scout
Yes
Helpshift
Yes
Intercom
Yes
Microsoft Dynamics 365
No
Salesforce
No
Salesforce Agentforce Service
Yes
ServiceNow
No
Zendesk
Yes
Integrations
Dixa
No
Freshdesk
No
Help Scout
No
Helpshift
No
Intercom
No
Microsoft Dynamics 365
Yes
Salesforce
Yes
Salesforce Agentforce Service
No
ServiceNow
Yes
Zendesk
No
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Vendor Details
Company Name
Process Analytics Factory
Founded
2014
Country
Darmstadt, DE / Ann Arbor, MI, USA
Website
pafnow.com
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Mining
Data Extraction
No
Data Visualization
No
Fraud Detection
No
Linked Data Management
No
Machine Learning
No
Predictive Modeling
No
Semantic Search
No
Statistical Analysis
No
Text Mining
No