Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cyberscience is an international software company that offers Cyberquery, a Business Intelligence suite. Cyberquery is available in both SaaS as well as traditional licensing models. Cyberquery's most valuable features include an intuitive UI, analytics, drills, data visualizations, dashboards and automated content distribution. Cyberscience is different from other vendors in the BI market by offering live phone support and email support. The support team averages 15 years of industry experience. Cyberscience's support team responds to customer queries within minutes. They also score highly in satisfaction surveys.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Dixa
No
Freshdesk
No
Help Scout
No
Helpshift
No
Infor CloudSuite Industrial Enterprise
Yes
Intercom
No
Optimum
Yes
QAD Adaptive ERP
Yes
Salesforce
Yes
Salesforce Agentforce Service
No
Integrations
Dixa
Yes
Freshdesk
Yes
Help Scout
Yes
Helpshift
Yes
Infor CloudSuite Industrial Enterprise
No
Intercom
Yes
Optimum
No
QAD Adaptive ERP
No
Salesforce
No
Salesforce Agentforce Service
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cyberscience Corporation
Founded
1977
Country
United States
Website
www.cyberscience.com
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
No
Scorecards
Yes
Themes
No
Visual Analytics
Yes
Widgets
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Discovery
Contextual Search
No
Data Classification
No
Data Matching
No
False Positives Reduction
No
Self Service Data Preparation
No
Sensitive Data Identification
No
Visual Analytics
Yes
Data Mining
Data Extraction
Yes
Data Visualization
Yes
Fraud Detection
No
Linked Data Management
No
Machine Learning
No
Predictive Modeling
No
Semantic Search
No
Statistical Analysis
No
Text Mining
No
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
Yes
ETL
Data Analysis
Yes
Data Filtering
No
Data Quality Control
No
Job Scheduling
Yes
Match & Merge
No
Metadata Management
Yes
Non-Relational Transformations
No
Version Control
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
Yes
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes