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Average Ratings 2 Ratings

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design
support

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

Description

Pentaho+ is an integrated suite of products that provides data integration, analytics and cataloging. It also optimizes and improves quality. This allows for seamless data management and drives innovation and informed decisions. Pentaho+ helped customers achieve 3x more improved data trust and 7x more impactful business results, as well as a 70% increase productivity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AlayaCare No 
Collibra No 
Creatio No 
Data Virtuality No 
Datalytics No 
Dixa Yes 
FairCom DB No 
FairCom EDGE No 
Freshdesk Yes 
Hadoop No 
Help Scout Yes 
Helpshift Yes 
LeadSparK No 
MongoDB No 
Salesforce Agentforce Service Yes 
Stonebranch No 
Studio Creatio No 
Vertica No 
Zendesk Yes 

Integrations

AlayaCare Yes 
Collibra Yes 
Creatio Yes 
Data Virtuality Yes 
Datalytics Yes 
Dixa No 
FairCom DB Yes 
FairCom EDGE Yes 
Freshdesk No 
Hadoop Yes 
Help Scout No 
Helpshift No 
LeadSparK Yes 
MongoDB Yes 
Salesforce Agentforce Service No 
Stonebranch Yes 
Studio Creatio Yes 
Vertica Yes 
Zendesk No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Vendor Details

Company Name

Hitachi Vantara

Founded

1979

Country

United States

Website

pentaho.com

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

Product Features

Big Data

Collaboration Yes 
Data Blends Yes 
Data Cleansing Yes 
Data Mining Yes 
Data Visualization Yes 
Data Warehousing Yes 
High Volume Processing Yes 
No-Code Sandbox Yes 
Predictive Analytics Yes 
Templates Yes 

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis Yes 
Statistical Modeling Yes 
Text Analytics Yes 

Data Fabric

Data Access Management Yes 
Data Analytics Yes 
Data Collaboration Yes 
Data Lineage Tools Yes 
Data Networking / Connecting Yes 
Metadata Functionality Yes 
No Data Redundancy Yes 
Persistent Data Management Yes 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge Yes 

Database

Backup and Recovery Yes 
Creation / Development Yes 
Data Migration Yes 
Data Replication Yes 
Data Search Yes 
Data Security Yes 
Database Conversion Yes 
Mobile Access Yes 
Monitoring Yes 
NOSQL Yes 
Performance Analysis Yes 
Queries Yes 
Relational Interface Yes 
Virtualization Yes 

ETL

Data Analysis Yes 
Data Filtering Yes 
Data Quality Control Yes 
Job Scheduling Yes 
Match & Merge Yes 
Metadata Management Yes 
Non-Relational Transformations Yes 
Version Control Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors No 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP Yes 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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