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support

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Description

BDB is an advanced platform for data analytics and business intelligence that excels in extracting valuable insights from your data. It can be implemented both in cloud environments and on-premises. With a unique microservices architecture, it incorporates components for Data Preparation, Predictive Analytics, Pipelines, and Dashboard design, enabling tailored solutions and scalable analytics across various sectors. Thanks to its robust NLP-driven search functionality, users can harness the potential of data seamlessly across desktops, tablets, and mobile devices. BDB offers numerous integrated data connectors, allowing it to interface with a wide array of popular data sources, applications, third-party APIs, IoT devices, and social media platforms in real-time. It facilitates connections to relational databases, big data systems, FTP/SFTP servers, flat files, and web services, effectively managing structured, semi-structured, and unstructured data. Embark on your path to cutting-edge analytics today, and discover the transformative power of BDB for your organization.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift Yes 
Amazon S3 Yes 
Apache Kafka Yes 
Dixa No 
Facebook Yes 
Facebook Ads Yes 
Freshdesk No 
Google Ads Yes 
Google Sheets Yes 
Hive CPQ Yes 
Jira Yes 
Microsoft Azure Yes 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
QuickBooks Online Yes 
SAP HANA Yes 
Salesforce Yes 
ServiceNow Yes 
Spark Yes 
Zoho Books Yes 

Integrations

Amazon Redshift No 
Amazon S3 No 
Apache Kafka No 
Dixa Yes 
Facebook No 
Facebook Ads No 
Freshdesk Yes 
Google Ads No 
Google Sheets No 
Hive CPQ No 
Jira No 
Microsoft Azure No 
MySQL No 
Oracle Cloud Infrastructure No 
QuickBooks Online No 
SAP HANA No 
Salesforce No 
ServiceNow No 
Spark No 
Zoho Books No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Big Data BizViz

Founded

2015

Country

India

Website

www.bdb.ai/

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards No 
Public Dashboards No 
Scorecards No 
Themes No 
Visual Analytics No 
Widgets No 

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Preparation

Collaboration Tools No 
Data Access No 
Data Blending No 
Data Cleansing No 
Data Governance No 
Data Mashup No 
Data Modeling No 
Data Transformation No 
Machine Learning No 
Visual User Interface No 

Data Science

Access Control No 
Advanced Modeling No 
Audit Logs No 
Data Discovery No 
Data Ingestion No 
Data Preparation No 
Data Visualization No 
Model Deployment No 
Reports No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

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