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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Numerous customers of Amazon Web Services (AWS) seek a data storage and analytics solution that surpasses the agility and flexibility of conventional data management systems. A data lake has emerged as an innovative and increasingly favored method for storing and analyzing data, as it enables organizations to handle various data types from diverse sources, all within a unified repository that accommodates both structured and unstructured data. The AWS Cloud supplies essential components necessary for customers to create a secure, adaptable, and economical data lake. These components comprise AWS managed services designed to assist in the ingestion, storage, discovery, processing, and analysis of both structured and unstructured data. To aid our customers in constructing their data lakes, AWS provides a comprehensive data lake solution, which serves as an automated reference implementation that establishes a highly available and cost-efficient data lake architecture on the AWS Cloud, complete with an intuitive console for searching and requesting datasets. Furthermore, this solution not only enhances data accessibility but also streamlines the overall data management process for organizations.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dixa No 
Freshdesk No 
Help Scout No 
Helpshift No 
Intercom No 
Rocket Data Replicate & Sync Yes 
Salesforce Agentforce Service No 
VE3 DataWise Yes 
Zendesk No 

Integrations

Dixa Yes 
Freshdesk Yes 
Help Scout Yes 
Helpshift Yes 
Intercom Yes 
Rocket Data Replicate & Sync No 
Salesforce Agentforce Service Yes 
VE3 DataWise No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/solutions/implementations/data-lake-solution/

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

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