Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coginiti is the AI-enabled enterprise Data Workspace that empowers everyone to get fast, consistent answers to any business questions. Coginiti helps you find and search for metrics that are approved for your use case, accelerating the lifecycle of analytic development from development to certification. Coginiti integrates the functionality needed to build, approve and curate analytics for reuse across all business domains, while adhering your data governance policies and standards. Coginiti’s collaborative data workspace is trusted by teams in the insurance, healthcare, financial services and retail/consumer packaged goods industries to deliver value to customers.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlloyDB Yes 
Amazon Aurora Yes 
Amazon Bedrock Yes 
Amazon Redshift Yes 
Apache Hive Yes 
Apache Spark Yes 
Claude Yes 
Dagster Yes 
Dixa No 
Freshdesk No 
Google Cloud SQL Yes 
Help Scout No 
Jupyter Notebook Yes 
Kestra Yes 
Llama 3 Yes 
Posit Yes 
PostgreSQL Yes 
Snowflake Yes 
Tableau Yes 
VMware Tanzu Greenplum Yes 

Integrations

AlloyDB No 
Amazon Aurora No 
Amazon Bedrock No 
Amazon Redshift No 
Apache Hive No 
Apache Spark No 
Claude No 
Dagster No 
Dixa Yes 
Freshdesk Yes 
Google Cloud SQL No 
Help Scout Yes 
Jupyter Notebook No 
Kestra No 
Llama 3 No 
Posit No 
PostgreSQL No 
Snowflake No 
Tableau No 
VMware Tanzu Greenplum No 

Pricing Details

$189/user/year
Individuals can start using the power of Coginiti Pro on their desktops. From there, they can then experience the real power of collaborative analytics using Coginiti Team or Coginiti Enterprise.
Free Trial Yes 
Free Version No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Coginiti

Founded

2020

Country

United States

Website

www.coginiti.co

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Data Analysis

Data Discovery Yes 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Management

Customer Data No 
Data Analysis Yes 
Data Capture No 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Data Quality

Address Validation No 
Data Deduplication Yes 
Data Discovery Yes 
Data Profililng Yes 
Master Data Management No 
Match & Merge No 
Metadata Management No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

Alternatives

Alternatives

Freshdesk Reviews

Freshdesk

Freshworks
ChannelReply Reviews

ChannelReply

Threecolts