Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Invenis serves as a robust platform for data analysis and mining, enabling users to easily clean, aggregate, and analyze their data while scaling efforts to enhance decision-making processes. It offers capabilities such as data harmonization, preparation, cleansing, enrichment, and aggregation, alongside powerful predictive analytics, segmentation, and recommendation features. By connecting seamlessly to various data sources like MySQL, Oracle, Postgres SQL, and HDFS (Hadoop), Invenis facilitates comprehensive analysis of diverse file formats, including CSV and JSON. Users can generate predictions across all datasets without requiring coding skills or a specialized team of experts, as the platform intelligently selects the most suitable algorithms based on the specific data and use cases presented. Additionally, Invenis automates repetitive tasks and recurring analyses, allowing users to save valuable time and fully leverage the potential of their data. Collaboration is also enhanced, as teams can work together, not only among analysts but across various departments, streamlining decision-making processes and ensuring that information flows efficiently throughout the organization. This collaborative approach ultimately empowers businesses to make better-informed decisions based on timely and accurate data insights.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dixa
No
Freshdesk
No
Hadoop
Yes
Help Scout
No
Helpshift
No
Intercom
No
MySQL
Yes
Oracle Cloud Infrastructure
Yes
PostgreSQL
Yes
Salesforce Agentforce Service
No
Integrations
Dixa
Yes
Freshdesk
Yes
Hadoop
No
Help Scout
Yes
Helpshift
Yes
Intercom
Yes
MySQL
No
Oracle Cloud Infrastructure
No
PostgreSQL
No
Salesforce Agentforce Service
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Invenis
Country
France
Website
invenis.co/en/logiciel/
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Mining
Data Extraction
No
Data Visualization
No
Fraud Detection
No
Linked Data Management
No
Machine Learning
No
Predictive Modeling
No
Semantic Search
No
Statistical Analysis
No
Text Mining
No
Data Preparation
Collaboration Tools
No
Data Access
No
Data Blending
No
Data Cleansing
No
Data Governance
No
Data Mashup
No
Data Modeling
No
Data Transformation
No
Machine Learning
No
Visual User Interface
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes