Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Invenis serves as a robust platform for data analysis and mining, enabling users to easily clean, aggregate, and analyze their data while scaling efforts to enhance decision-making processes. It offers capabilities such as data harmonization, preparation, cleansing, enrichment, and aggregation, alongside powerful predictive analytics, segmentation, and recommendation features. By connecting seamlessly to various data sources like MySQL, Oracle, Postgres SQL, and HDFS (Hadoop), Invenis facilitates comprehensive analysis of diverse file formats, including CSV and JSON. Users can generate predictions across all datasets without requiring coding skills or a specialized team of experts, as the platform intelligently selects the most suitable algorithms based on the specific data and use cases presented. Additionally, Invenis automates repetitive tasks and recurring analyses, allowing users to save valuable time and fully leverage the potential of their data. Collaboration is also enhanced, as teams can work together, not only among analysts but across various departments, streamlining decision-making processes and ensuring that information flows efficiently throughout the organization. This collaborative approach ultimately empowers businesses to make better-informed decisions based on timely and accurate data insights.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dixa No 
Freshdesk No 
Hadoop Yes 
Help Scout No 
Helpshift No 
Intercom No 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
PostgreSQL Yes 
Salesforce Agentforce Service No 
Zendesk No 

Integrations

Dixa Yes 
Freshdesk Yes 
Hadoop No 
Help Scout Yes 
Helpshift Yes 
Intercom Yes 
MySQL No 
Oracle Cloud Infrastructure No 
PostgreSQL No 
Salesforce Agentforce Service Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Invenis

Country

France

Website

invenis.co/en/logiciel/

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Mining

Data Extraction No 
Data Visualization No 
Fraud Detection No 
Linked Data Management No 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis No 
Text Mining No 

Data Preparation

Collaboration Tools No 
Data Access No 
Data Blending No 
Data Cleansing No 
Data Governance No 
Data Mashup No 
Data Modeling No 
Data Transformation No 
Machine Learning No 
Visual User Interface No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

Alternatives

Alternatives

Rapidminer Reviews

Rapidminer

Siemens
Coheris Spad Reviews

Coheris Spad

ChapsVision
Freshdesk Reviews

Freshdesk

Freshworks
JMP Statistical Software Reviews

JMP Statistical Software

JMP Statistical Discovery
ChannelReply Reviews

ChannelReply

Threecolts