Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
Description
Utilize SQL, C#, and VB.NET directly within Excel to manipulate data, develop unique functions, and streamline workbook automation. With features like code completion, syntax highlighting, and error corrections, QueryStorm's integrated development environment makes coding effortless! You can easily share your custom functions and automated spreadsheets with clients and colleagues, who will only need the QueryStorm Runtime to access them. Empower yourself to craft bespoke Excel functions using SQL, C#, or VB.NET, which can be utilized personally or distributed among your peers. Introduce sophisticated business logic into your spreadsheets, enhancing their interactivity through the integration of .NET and SQL code. Take advantage of tailored workbooks and the innovative functions created by your team, alongside valuable Excel extensions contributed by the broader community. Leverage your technical expertise within Excel to effectively manage data, create intelligent workbooks, and collaborate by sharing custom functions with others. By doing so, you will enhance productivity while fostering a more efficient workflow across your projects.
API Access
Has API
No
API Access
Has API
No
Integrations
Dixa
Yes
Freshdesk
Yes
Help Scout
Yes
Helpshift
Yes
Intercom
Yes
Salesforce Agentforce Service
Yes
Zendesk
Yes
Integrations
Dixa
No
Freshdesk
No
Help Scout
No
Helpshift
No
Intercom
No
Salesforce Agentforce Service
No
Zendesk
No
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Vendor Details
Company Name
Stormy Range Software
Founded
2016
Country
Poland
Website
www.querystorm.com
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes
Product Features
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
No
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes