Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Access data from any location, even within a vast array of diverse environments. The most effective method to boost acquisition and retention is through the enrichment of data and models. By leveraging machine learning, new insights can be uncovered by integrating proprietary models, such as propensity models, with data in a secure manner, which enhances customer profiles and models while allowing for rapid scalability. Enriching data alone is insufficient; your team needs to transition smoothly from insights to actionable strategies. Automate the segmentation of audiences and deploy your campaigns instantly across various channels. Make informed targeting decisions to optimize budget utilization and reduce churn rates. Understand the optimal timing and locations for targeting efforts. Equip yourself with the necessary tools to act on data in real-time. Tracking the complete customer journey, along with the various data types involved, has always posed significant difficulties. With the increasing stringency of privacy regulations and the growing distribution of data, it is now more crucial than ever to ensure secure and straightforward access to those intent signals for effective decision-making, which will ultimately enhance overall operational efficiency.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Databricks
Yes
Dixa
No
Facebook
Yes
Freshdesk
No
Google
Yes
Help Scout
No
Helpshift
No
Intercom
No
Jupyter Notebook
Yes
Integrations
Amazon Web Services (AWS)
No
Databricks
No
Dixa
Yes
Facebook
No
Freshdesk
Yes
Google
No
Help Scout
Yes
Helpshift
Yes
Intercom
Yes
Jupyter Notebook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Habu
Country
United States
Website
habu.com
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes