Alternatives to RSTickets!Pro

EngageBay, a simple, affordable and integrated marketing, sales, and service automation platform, comes with free CRM. It was created to help small businesses and startups grow. The marketing automation suite allows you to save time, nurture your audience, and automate repetitive, manual tasks. The free CRM and sales automation allow you to organize all your contacts, track deals, and build your sales pipeline. You can also build lasting customer relationships. Finally, you can provide real-time support to customers with the helpdesk and live chat features. In minutes, track, prioritize, and resolve customer support tickets.

OneDesk software combines Helpdesk and Project Management into one program. There is no need to buy, integrate, and switch between different applications. Your entire team can support customers and work together on projects from one location. OneDesk is a tool that can be used by both small and large businesses, as well as departments in large companies. It is popular with project managers, professional services, IT professionals, and customer service representatives. OneDesk is easy to use, features-rich, and highly configurable software that can manage both task and ticket workflows.

InvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards.

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

Experience streamlined support team functionality that allows you to manage customer inquiries effortlessly: from contact forms and emails to orders. Efficiently consolidate all customer communication, whether it comes through email, Twitter, or Facebook, into a single platform. Each request is transformed into a helpdesk ticket and directed to the appropriate support team member. Explore options for both downloadable and cloud-based versions. This helpdesk solution is designed to handle a high volume of customer interactions while automatically routing them to the correct department or agent, ultimately minimizing workload and enhancing customer satisfaction. The Open Source PHP HelpDesk offers you the ability to oversee your support agents' workflows, thereby boosting customer contentment. Stay tuned for upcoming features, including response time analytics. The ecommerce-ready customer help desk ticketing system is the ideal choice for organizing customer support for your online or multivendor business, whether you are a small or medium-sized enterprise. This comprehensive solution not only streamlines operations but also fosters a more responsive customer service environment.

Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.

AI-driven help desk software designed to automate customer service and support operations from a single support portal. SympoQ provides advances support ticketing system with built-in two-way email ticketing utility. Every incoming or outgoing email message is transparently stored in the requests database. Customers and support agents can access a dedicated portal with custom layouts, additional options, and data needed for incident management and requests based on their roles and permissions. It also provides integrated live chat software available via support portal, or via the web help widget.

Teamwork Desk is a comprehensive helpdesk solution that allows you to efficiently oversee your incoming communications and ticketing process from initiation to resolution, all while remaining unobtrusive to the customer. Serving as a centralized support hub for creating help documents and managing inbound inquiries, Teamwork Desk enhances your ability to provide outstanding customer service, enabling quicker problem resolution and allowing customers to access answers, receive support, and monitor their tickets from any device. The Helpdesk Ticketing System offered by Teamwork ensures that your team has complete visibility into all customer interactions in one unified platform, preventing important details from getting lost in fragmented emails and facilitating exceptional support at scale. By transforming emails into tickets, you can foster a more collaborative environment, allowing your team to track, manage, and organize customer interactions from a single location, ultimately making them more responsive and improving the overall customer experience. This streamlined approach not only enhances communication but also significantly contributes to customer satisfaction and loyalty.

Jitbit Help Desk is a helpdesk system that can be used both as a SaaS subscription or on-premises. It offers everything you would expect from a helpdesk, including email ticketing, livechat, knowledge base, chatbots, file attachments and a powerful automation engine that executes predefined tasks for you.

500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents. 1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents. 2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations. 3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard. 4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing. 5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction

An exceptional helpdesk solution tailored for your SharePoint environment significantly enhances the standard of your IT support services while promoting both efficiency and transparency. Users can submit requests via a website form or email, which are subsequently transformed into a centralized ticket list. HelpDesk operators receive immediate notifications about new incoming requests or user responses, effectively preventing any breaches of service level agreements (SLAs). The system tracks response times and allows for escalation or alerts regarding impending deadlines for requests, ensuring timely management. Detailed reports on the quality of support services can be generated to monitor key performance indicators. Additionally, if a request is not addressed within the designated timeframe, it is automatically escalated. Clients can confirm resolutions, reducing the risk of overlooked requests through a comprehensive suite of automatic notifications and escalation options. Furthermore, the system helps decrease the volume of incoming requests by proactively presenting related articles from the integrated knowledge base before a request is submitted, thereby enhancing user self-service capabilities. This approach not only streamlines the support process but also empowers users to find solutions independently, ultimately leading to a more efficient helpdesk operation.

Experience high efficiency and comprehensive reporting with advanced features, all at unbeatable prices. Leading businesses are leveraging Desk360 to enhance their customer service experience. Customize the appearance of Desk360’s chat bubbles to match your brand and extend your outreach by crafting engaging push messages across platforms like WhatsApp, Facebook, email, contact forms, live chat, and more! Streamline your workflow by consolidating all messages onto a single page. Effortlessly manage tasks with smart ticket assignments, facilitate communication among teammates, and coordinate ticket management across different teams. Desk360's support interface has been thoughtfully designed to optimize your time. With swift responses, personalized notes, and a host of other features, delight in an unmatched experience provided by Desk360. Explore the free forever plan that includes all the crucial features and key channels. Transition your ticket history data into Desk360 and activate a complimentary 6-month subscription. For newly established companies, seize the opportunity to expand your business with our enticing 3-month free offer, ensuring a smooth start to your growth journey. By choosing Desk360, you're not just getting a service; you're investing in long-term success.

You've been on a quest to find a solution that meets the urgent demands of your clients, but previous options have been prohibitively expensive and overly complicated to implement. Perhaps you've experimented with a few well-known services only to feel disheartened by the steep monthly fees required to handle customer inquiries. For years, you've been told that establishing a dedicated help desk can significantly enhance customer satisfaction, encourage repeat business, and reduce support expenses all at once. Enter eStreamDesk, a streamlined, user-friendly cloud-based help desk and ticketing solution designed to execute one essential function efficiently. Each incoming email is seamlessly transformed into a support ticket, allowing you to specify how every message is prioritized, tracked, and addressed. You can direct sales inquiries to your sales team and send technical questions to your IT department. Additionally, automate responses to frequently asked customer questions, ensuring prompt communication and satisfaction. By utilizing this system, you can focus more on growing your business rather than getting bogged down by support issues.

Everything HelpDesk is a web-based help desk solution that was specifically designed for K-12 schools and local and state governments. This robust help desk platform was developed by GroupLink, a top K-12 and government help desk. It simplifies incident requests, improves productivity, and improves user satisfaction. Everything HelpDesk offers a variety of features that allow organizations to track and streamline issues and report progress. These include email and calendar integration, ZENworks, directory integration, asset discovery and mass ticket updates.

You've arrived here on a Monday, and we thought it would be a great opportunity to share more about what makes our WebSupport system an exceptional help desk software solution. To start, WebSupport operates entirely online, eliminating the need for any software installation or updates, which we manage for you seamlessly. Additionally, since 1999, WebSupport has been rigorously tested on both eCommerce and informational websites, proving its effectiveness and reliability. Furthermore, the system is loaded with features; WebSupport PRO includes support for numerous email addresses, allowing you to funnel all your support inquiries directly into our platform, an integrated Knowledge Base for creating tailored resources for each configured website, and a FAQ builder that enables you to craft distinct FAQs per site. With such a comprehensive set of features available at an unbeatable price, you won't find a competing system that offers this level of value. Whether you are a small business or a larger enterprise, WebSupport is designed to scale with your needs.

Build strong teams and satisfied customers using Helprace. This user-friendly helpdesk software is designed for customer support, providing a seamless set of tools for exceptional service delivery. Among its features are ticketing and email management systems, a customer community platform, options for gathering feedback, and a comprehensive knowledge base with documentation. By utilizing Helprace, businesses can enhance their customer interactions and improve overall satisfaction.

We are confident that by providing a distinctive, adaptable, and responsive platform, particularly as a Field Service Management solution, you will be able to achieve the highest level of customer service possible. This all-encompassing platform streamlines the handling of incoming calls, facilitates online support, enables chat, SMS, self-service application synchronization, emails, and social media integration for comprehensive customer management. It also features multi-platform mobile applications designed to oversee your field workforce effectively. This empowers your mobile team to receive, queue, schedule, complete, update, and notify regarding their job orders while on the go. With iTouchVision’s Service Desk Solution, you can achieve seamless life-cycle management of service requests and tasks. Additionally, all back-office operations can be organized and managed through effortless, automated administrative workflows. While our highly customizable platform can cater to most of your business requirements, a ready-made solution is unlikely to fully align with your specific processes. In cases where our platform does not fully satisfy your needs, we are dedicated to collaborating with you to find suitable alternatives.

Introducing an effective yet straightforward help desk solution, EvantoDesk eliminates the need for ticket IDs and customer portals, opting instead for direct personal emails that create satisfied customers. With this approach, there are no cumbersome ticket numbers or login requirements; customers simply receive an email response. This system allows for the swift management of customer communications while ensuring that every inquiry is addressed without oversight. Team members can effortlessly collaborate on any email through features like @mentions and notes, enhancing communication and productivity. Gain insight into your team's efficiency with important metrics, including response times, resolution rates, and customer satisfaction scores. Relying solely on traditional email can lead to time-consuming issues like repeated responses and confusion over who is handling specific inquiries. EvantoDesk streamlines these processes, ensuring your team operates efficiently while maintaining high levels of customer contentment. Trusted by a diverse range of businesses, EvantoDesk is designed to enhance both team effectiveness and customer relationships. This software empowers companies to deliver exceptional service while simplifying the help desk experience.

SutiDesk offers a user-friendly online helpdesk software designed to assist customer support across organizations of various sizes. Its intuitive and collaborative interface facilitates quick and effective resolution of customer inquiries, while offering comprehensive oversight of support requests. The platform allows businesses to efficiently manage and monitor support tickets and associated activities all from one central location. With SutiDesk, there is no need for installation, making deployment a breeze. It helps in minimizing both ticket resolution times and overall support expenses. Accessible from any device at any time, it ensures top-tier support ticket management capabilities. Additionally, it enhances customer service efficiency through automated processes for converting emails into tickets and managing customer cases. This tool guarantees consistent support for both new and existing customers while enabling the collection of support tickets from various channels. Furthermore, it allows businesses to deliver personalized assistance to their clientele, making it a fully equipped solution that scales with organizational growth. SutiDesk not only streamlines operations but also fosters stronger customer relationships.

HelpdeskAdvanced is a web and mobile solution that adheres to ITIL v3 standards, effectively managing services across all areas of an organization where Service Management is vital for successfully achieving and optimizing business goals through high-quality standards. This Service Desk solution operates on the principles of process automation, enhancing various strategic scenarios in service governance with its automation capabilities and extensive configurability of both IT and Business processes. By utilizing HelpdeskAdvanced, users can access a user-friendly Service Desk solution that enhances the User Experience through intuitive interfaces and easy-to-navigate channels. The introduction of the mobile app in the 10.1.16 release further extends the accessibility of key Service Management features, allowing users to manage their needs seamlessly from any location at any time. This flexibility not only improves efficiency but also ensures that organizations can respond promptly to service requests, ultimately driving higher satisfaction among users.

We are an intelligent HelpDesk. We will optimize your management processes, increase productivity of your team, and increase the efficiency in your support. Your customers will have more options by opening tickets from different devices. You have more control over how you configure your customers' SLA. The inventory management app can be used to monitor and control the entire equipment park of customers. You can increase the productivity of your technical support staff with intelligent and automated inventory management. Optimize your customer relationship and management! Receive alerts about key machine features via your dashboard. Automation, workflow and ticket triggers. Password Vault, satisfaction survey and ticket scheduling. Follow customer, service catalog, follow tickets, ticket conference, advanced dashboard.

Private tickets remain confidential between you and your customers, while Public tickets function similarly to an online forum, enabling anyone to view and respond! This approach alleviates some of the burden from support staff and empowers community members who are eager to assist. You can link your Envato Market account to offer a streamlined one-click purchase verification process for your customers prior to ticket submission. Additionally, we accommodate purchase verifications from Easy Digital Downloads and Themely Marketplace. You have the flexibility to create an unlimited number of articles and categorize them as needed, making it an excellent option for your online documentation requirements. Unlike many support platforms that impose extra charges for this capability, Ticksy includes it at no additional cost. Recognizing the importance of branding, Ticksy allows you to select a personalized subdomain, incorporate your logo, and adjust the colors to align with your brand for a cohesive customer journey. To keep you informed, email notifications are dispatched for every new ticket and response, ensuring you never miss an update. Furthermore, this feature enhances engagement between your support team and customers, fostering a collaborative environment.

atSpoke revolutionizes your service desk experience by transforming chaotic Slack IT support channels into a streamlined service platform. With the help of AI, it can instantly resolve 40% of incoming tickets, ensuring that issues are addressed quickly and efficiently. The system intelligently triages, classifies, and assigns service requests, while also allowing for actions to be triggered across various tools directly from within tickets. This modern workplace service desk simplifies the complexities of traditional IT ticketing, promoting faster and more effective internal support. It is expertly designed for usability and speed, making it accessible to every team member. Utilizing machine learning, atSpoke automates both knowledge sharing and service requests, creating a seamless conversational ticketing experience that integrates with Slack, Teams, email, web, and SMS. With its robust integrations across your technology stack, users can accomplish more without ever leaving the ticketing interface. Tailored specifically for Slack, it provides the ultimate chat experience, and onboarding is a breeze—every employee can start using atSpoke in mere seconds. By automating repetitive tasks with AI, atSpoke significantly boosts overall efficiency in the workplace, allowing teams to focus on more strategic initiatives. Ultimately, atSpoke not only enhances service desk functionality but also empowers employees to work smarter.

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

Consolidate your Sales, Service, or Support channels onto a single interface with Adereso Help Desk, the omnichannel platform designed to enhance all aspects of Customer Experience by cutting costs, streamlining operations, and monitoring your team's effectiveness. Seamlessly integrate the most widely used channels into our application, ensuring that no message goes unanswered thanks to our efficient ticketing system. Provide tailored attention for each inquiry, as you can connect platforms like Facebook, Messenger, Live Chat, Email, Twitter, WhatsApp, and more. With our helpdesk solution, you’ll maintain continuity in conversations, as each ticket includes a complete history of interactions, eliminating the need to repeat questions. Effortlessly unify tickets from various channels using Adereso Helpdesk’s omnichannel capabilities, allowing for smooth transitions between different communication mediums. You can also send and receive images or files, such as screenshots or fun Facebook stickers, enhancing the dynamism of your conversations. This level of integration ensures a more cohesive and efficient customer support experience, ultimately boosting satisfaction and loyalty.

WonderDesk is a completely automated help desk software solution accessible via the web. It operates through a Perl CGI script that can be effortlessly installed on your web server. This tool significantly improves the interaction between your business and its clients, ensuring your operations remain organized and productive. There is no need for additional software on the part of your customers or support technicians, as it is entirely browser-based. By replacing your support email link with WonderDesk, you can eliminate the clutter of your email inbox and prevent support requests from being overlooked. The WonderDesk solution is designed to keep your customers satisfied for a variety of reasons. During each support request, they receive timely email notifications at every stage of the process. They can log in at their convenience to check the status or make updates to their requests. Additionally, they have the opportunity to engage directly with the technician assigned to their case, fostering a more personalized support experience. This level of transparency and communication greatly enhances customer satisfaction and trust in your support team.

Web+Center offers a comprehensive suite of open-source, web-oriented help desk solutions that can be deployed on-premises or in the cloud, ensuring compatibility with all browser-enabled devices such as PCs, Macs, smartphones, and tablets. Organizations are empowered to tailor the 100% accessible source code to fit their specific operational requirements, catering to functions like IT assistance, customer service, asset management, and facility oversight. This software is particularly favored by community colleges, hospitals, small enterprises, non-profit organizations, and government entities due to its extensive features and user-friendly interface. Notably, a complete version of the suite is available for free for up to two technicians, with no expiration or restrictions on the number of customers or cases. Additionally, Web+Center recently introduced a mobile web application that enables customers to create and update support tickets, access self-help functions like browsing FAQ articles, and conduct keyword searches within the knowledge base, thereby enhancing user engagement and satisfaction. The combination of these features makes Web+Center a versatile choice for any organization seeking efficient help desk solutions.

The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.

Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

ServiceTonic stands as a robust, adaptable, and user-friendly service desk software that aligns with ITIL standards. It offers a distinct automation and service management platform that can be extensively configured without requiring coding skills. As an IT Service Management solution aligned with ITIL principles, ServiceTonic empowers IT departments to enhance their internal operations and boost user satisfaction through its multichannel service desk, automation of processes, and effective asset inventory management. Additionally, it provides easy access to key performance indicators (KPIs), which aids in informed decision-making. With its comprehensive ticketing system, ServiceTonic enables organizations to efficiently handle various requests, inquiries, and incidents, ensuring top-tier support for both customers and users alike. Moreover, any request can be logged through its versatile Multichannel Service Desk, which accommodates communication via Phone, Email, Mobile, Web, Chat, or even QR codes. This flexibility not only streamlines operations but also enhances the overall user experience.

Reduce the volume of your support tickets by utilizing an integrated help desk module that includes FAQs and a comprehensive knowledge base. Customers can easily conduct keyword searches to discover solutions to their inquiries. With the built-in FAQs, users can independently search for their issues and find answers without needing to contact your support staff. You can manage these FAQs conveniently through the admin dashboard, accessible at any time and from any location. Additionally, consider implementing a chat-like communication feature that allows your support team to engage in real-time conversations with customers directly within the app. This enables users to attach screenshots from their mobile gallery, which can expedite the diagnosis and resolution of issues. Your support team can also retrieve device and app logs at any moment to assist your technical staff in resolving problems more effectively. All issues reported via mobile devices and emails are systematically recorded in the system, providing access through intuitive and intelligent issue tracking interfaces. Ultimately, a satisfied customer of your mobile app or game translates to a valuable positive review on app stores that you wouldn't want to overlook. Ensuring excellent customer service not only enhances user experience but also encourages loyalty and repeat usage of your app.

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

SharePoint's ability to easily integrate third-party tools is one of its best features. Plumsail HelpDesk is built on top SharePoint and Office 365. This means that all the power of these apps are included. Here are some facts about HelpDesk to help you decide if HelpDesk is right for you. Are you concerned about the latest updates? We will provide them as soon as Office 365 and Sharepoint 2013/2016 are available. Enterprise customers will love HelpDesk's unlimited access and more affordable plans for small and medium-sized businesses. You can also use the web-widget to allow you to link to external sites. Customers don't have to leave your website as they can submit tickets via the ticket submission form. You can customize everything. You can modify the look and feel of your HelpDesk by customizing triggers, ticket views, templates, forms or statuses.

An all-in-one dashboard designed to streamline your workflow, where you can track all essential metrics in a single location. Generate leads effortlessly through a variety of channels, including feedback forms, live chat, notifications, or by importing your own data. Configure automated and trigger-based emails to deliver personalized content and offers to your potential clients. Ensure your team stays on top of hot leads with timely reminders and segmentation. Monitor lead conversion rates within the funnel and follow up as necessary, at optimal times for each lead. You can import multiple lead lists while we prevent any duplicate entries. Enter leads manually or capture them through live chats seamlessly. Utilize smart exit popups to convert anonymous website visitors into leads effectively. Transform visitors into paying customers and increase revenue by providing exceptional support and driving sales. Collect valuable feedback while assisting customers like an expert, ensuring no inquiries are overlooked and client satisfaction is maintained. Offer support across both web and mobile platforms, even during off-hours, with a personalized FAQ page tailored to your brand. This comprehensive system not only enhances lead management but also fosters long-lasting customer relationships.

HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.

Vision Helpdesk is a veteran product in satellite helpdesk, with over 20,000+ customers. With their four product platforms that help manage customer support for small to large businesses, Vision Helpdesk is a market leader. They offer solutions that include Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk(Multi Company Help Desk), IT Service Desk/ITIL/ITSM Help Desk and Live Chat Software. Vision Helpdesk was specifically designed to provide support for multiple brands/products in one central location. It does not require integration with third-party software. Users can load the cloud-based or private server version on any Windows or iOS device. Vision Helpdesk leaders believe they can deliver all features that will simplify customer interaction and give you complete control over information flow within your company.

Introducing a ready-to-use free helpdesk portal designed to enhance and streamline communication between customers and support teams efficiently. Elevate support engagement levels with our complimentary helpdesk platform, which effectively tackles disorganized mailboxes and unanswered customer inquiries. By automating processes, you can boost overall effectiveness as part of a strategic approach to success. This cloud-based solution is agile, user-friendly, and entirely free, making it easy to set up and tailor to your needs. It also prioritizes security and is compliant with GDPR regulations. Our dedicated helpdesk portal features a robust web-based ticketing system that is not only intuitive and straightforward but also customizable to fit your requirements. Raiseaticket's free helpdesk equips you with the tools necessary to provide exceptional customer support, ensuring that no request goes unnoticed. With this platform, you can transform your customer support experience and foster stronger relationships with your clients.

Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.

Enhance the efficiency of your support ticket management through our streamlined workflow system. Quickly assign personnel, categorize, prioritize, and tag issues more swiftly than with any other helpdesk solution available. Automate tedious tasks to save time. Easily locate tickets with just a single click. Empower customers to find their own solutions using your knowledge base. Seamlessly incorporate articles into tickets or as direct links for easier access. Integrate your knowledge base onto your website and customize its appearance to fit your branding. Make your knowledge base readily available from any page on your site using the Snappy Widget. Offer your customers a polished support experience by integrating our ticket widget onto your platform. Accelerate response times by utilizing pre-written responses in support tickets with a few simple keystrokes. Introduce automation to efficiently manage ticket assignments, tagging, prioritization, and instant replies upon ticket receipt. Additionally, create customizable workflows that adapt to your team's unique needs, ensuring a personalized approach to customer support.

Effortlessly create, handle, and resolve all your IT service requests and ticketing needs. You can streamline the process of generating, managing, and resolving IT service tickets. This solution aims to decrease the volume of service tickets and expedite the resolution of IT issues. It is competitively priced at about one-third of what similar services charge. With VSA integration, you can resolve service tickets 40% more quickly. Technicians are empowered to work effectively and smoothly across various tools, ensuring they have the necessary information at their fingertips. This allows for less time spent on tracking tickets and more focus on enhancing customer satisfaction using a comprehensive IT helpdesk ticketing system. Additionally, it enables efficient staffing and management of IT projects while providing real-time updates on project statuses. By enhancing project management capabilities, forecasting becomes significantly improved. The Vorex Service Desk dashboard delivers up-to-date insights into the status and progress of tickets. You can also easily produce custom reports, gaining valuable insights that facilitate prompt and confident business decision-making. Ultimately, this solution ensures that your IT operations are not only efficient but also aligned with your strategic goals.

Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.

Track-It! stands out as the premier IT helpdesk solution for technology teams, offering an extensive array of integrated modules that encompass help desk functionalities, asset oversight, knowledge management, change control, procurement management, and endpoint management features including patch updates, software installation, and mobile device administration, all while remaining budget-friendly. Say goodbye to tedious manual tasks that result in excessive emails, piles of sticky notes, overlooked issues, overwhelmed help desk personnel, and a lack of effective task tracking and prioritization. Track-It! simplifies the help desk ticketing workflow through automated ticket generation, classification, routing, and prioritization, enhancing efficiency. Serving as the core of your IT operations, the help desk features provided by Track-It! blend functionality with user-friendliness, empowering your team to easily monitor their workloads, prioritize outstanding tickets, assess time allocation on IT activities, and identify critical problems affecting your organization. This comprehensive tool not only improves operational efficiency but also fosters a more organized and responsive IT environment.

SherpaDesk, an all-in-one helpdesk program, is easy to use. Professional services with all the tools you need You can run your business and have the time to do what you love best: Your customers will receive world-class support

Support.cc is a one-stop helpdesk system from 500apps that provides faster and more useful support for your customers. It can improve customer service, increase productivity, increase customer satisfaction, and save time and money. It allows you to manage tickets and create a knowledge base within your customer support software. This will allow you to quickly take care of all your customers' needs. For $14.99 per user, subscribers have access to more than 37+ apps.