Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PARKmax, a software solution for managing parking spaces, is specifically tailored for operators of parking facilities situated near airports, often providing services such as shuttle transfers and valet parking. This user-friendly platform allows for the efficient handling of all operational processes, including online reservations, billing, and automated email notifications, all accessible through any internet-connected computer without the need for extra software or reliance on a fixed workstation. Car park operators have the flexibility to customize the system according to their needs, with options for expansion and updates to keep up with evolving requirements. The software ensures a straightforward and efficient booking process within a secure administration area, facilitating the generation of various documents like driver lists, invoices, and booking confirmations, as well as providing insightful statistics and turnover reports. Additionally, it is designed for seamless integration with existing websites or content management systems through plugins, such as those for WordPress or Joomla, thus enhancing the overall user experience. With its comprehensive features, PARKmax stands out as a valuable tool for optimizing the parking management process.
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
iTanum IT
Country
Germany
Website
www.parkmax.de
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
Parking Management
Access Controls
Yes
Appeals Management
No
Citation Tracking
No
Custom Vehicle Owner Alerts
No
Damage Tracking
Yes
Electronic Tire Chalking
No
Event Management
Yes
Loyalty Program
Yes
Mobile Parking Signs
No
Payment Processing
Yes
Permit Management
No
Receipt Management
Yes
Reservations Management
Yes
Revenue Management
No
Ticketing
No
Tow Management
No
Violation Tracking
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes