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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience our service firsthand with the Chocolate free web hosting plan, which enables you to effortlessly build a professional-looking website at no cost. With our 1-click applications installer, you can set up Joomla, WordPress, and numerous other free web applications with just a single click. Our load-balanced cluster platform at Freehostia has demonstrated superior speed compared to the common single-server hosting solutions. Every web hosting plan we provide is optimized for the most widely-used PHP applications, including Joomla, WordPress, and PrestaShop, as well as over 50 other free applications available through our custom 1-click installer. Freehostia offers a comprehensive range of web hosting options, from free accounts to VPS and dedicated servers, ensuring that there’s something for everyone. You can download our PDF to explore our complete portfolio of web hosting services. Regardless of where you are in the world, you can count on your websites to operate seamlessly on our robust platform, guaranteeing a smooth online experience for all your users. Join us today and discover the benefits of our reliable hosting solutions!

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Debian Yes 
Exim Yes 
Joomla! Yes 
MySQL Yes 
PostgreSQL Yes 
PrestaShop Yes 
Roundcube Yes 
WordPress Yes 

Integrations

Debian No 
Exim No 
Joomla! No 
MySQL No 
PostgreSQL No 
PrestaShop No 
Roundcube No 
WordPress No 

Pricing Details

$14 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Freehostia

Founded

2005

Country

United States

Website

www.freehostia.com

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Web Hosting

Cloud Hosting No 
DDOS Protection No 
Dedicated Hosting No 
Email Hosting No 
Managed Hosting No 
Multiple Datacenter Locations No 
Private SSL No 
SSD Storage No 
Server Backups No 
Shared Website Hosting No 
Unlimited Bandwidth Option No 
VPS No 
Website Builder No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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