Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience our service firsthand with the Chocolate free web hosting plan, which enables you to effortlessly build a professional-looking website at no cost. With our 1-click applications installer, you can set up Joomla, WordPress, and numerous other free web applications with just a single click. Our load-balanced cluster platform at Freehostia has demonstrated superior speed compared to the common single-server hosting solutions. Every web hosting plan we provide is optimized for the most widely-used PHP applications, including Joomla, WordPress, and PrestaShop, as well as over 50 other free applications available through our custom 1-click installer. Freehostia offers a comprehensive range of web hosting options, from free accounts to VPS and dedicated servers, ensuring that there’s something for everyone. You can download our PDF to explore our complete portfolio of web hosting services. Regardless of where you are in the world, you can count on your websites to operate seamlessly on our robust platform, guaranteeing a smooth online experience for all your users. Join us today and discover the benefits of our reliable hosting solutions!
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
No
API Access
Has API
No
Integrations
Debian
Yes
Exim
Yes
Joomla!
Yes
MySQL
Yes
PostgreSQL
Yes
PrestaShop
Yes
Roundcube
Yes
WordPress
Yes
Integrations
Debian
No
Exim
No
Joomla!
No
MySQL
No
PostgreSQL
No
PrestaShop
No
Roundcube
No
WordPress
No
Pricing Details
$14 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Freehostia
Founded
2005
Country
United States
Website
www.freehostia.com
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes