InMotion Hosting Description
InMotion Hosting is a performance-first infrastructure provider trusted by agencies, developers, and growing businesses since 2001. With more than 170,000 customers worldwide, we design, own, and operate our own hardware, network, and data centers. There is no third-party cloud underneath your environment. No resellers. No abstraction layers between your workload and the people responsible for it.
That ownership gives us something most hosting providers cannot offer: direct control over performance, reliability, and response time. When something needs attention, our engineers are working on infrastructure they built and manage themselves.
Every support interaction is handled by trained technical staff, available 24/7. No scripts, no bots, no first-tier deflection. We are founder-led, privately held, and not backed by private equity. That independence means we invest in long-term infrastructure and long-term partnerships, not quarterly growth targets.
Products and Services:
- Web Hosting (Shared, WordPress, cPanel)
- Managed VPS Hosting
- Dedicated Servers
- Reseller Hosting with WHMCS
- Managed Hosting Services
- Large Server Deployments
- Domain Services and Business Email
- Professional Website Services
For technical teams and infrastructure-dependent businesses, the provider behind your stack matters as much as the stack itself. InMotion Hosting gives you performance, accountability, and direct access to the people running your environment.
Talk to one of our software experts for free. They will help you select the best software for your business.
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InMotion Hosting Features and Options
Web Hosting Provider
Dependable web hosting that truly delivers begins with a foundation you can rely on. InMotion Hosting is responsible for the design, ownership, and operation of everything from the core servers to the exclusive network infrastructure, ensuring your website loads swiftly, remains accessible, and can expand seamlessly without the need for disruptive migrations. Their shared hosting packages come with a 99.99% uptime guarantee, NVMe SSD storage, complimentary SSL certificates, automated backups on select plans, Monarx malware protection, and unlimited bandwidth. The Pro plan offers WHM access, capable of managing up to 4 cPanel accounts and 40 websites, making it ideal for agencies and growing businesses that need comprehensive multi-site management under one plan. Each account is supported by a dedicated team of experts available 24/7, who undergo over 280 hours of training before they engage with clients. There are no scripted responses or sales pressures. InMotion Hosting has been independent and founder-led since 2001, is employee-owned, and has earned the trust of over 170,000 businesses globally. When you reach out for assistance, you connect directly with an engineer, not a sales representative.
Infrastructure-as-a-Service (IaaS) Provider
Introducing a robust Infrastructure-as-a-Service (IaaS) solution tailored for teams seeking genuine hardware, complete isolation, and extensive control over their technology stack. InMotion Hosting provides IaaS from our own data centers strategically located throughout the U.S. East, U.S. West, and Europe. Our offerings include bare metal servers, customizable private cloud solutions, and an underlying private network for enhanced performance. With our services, you can quickly deploy dedicated servers equipped with Intel Xeon processors, lightning-fast NVMe storage, and unmetered bandwidth at 1Gbps. Alternatively, you can launch a private cloud powered by OpenStack through our Enterprise Hosting Solutions. Our self-service capabilities feature IPMI access on dedicated servers, comprehensive API management on the cloud platform, and root access granted by default across all products. Enjoy transparent pricing without the extra costs associated with hyperscalers or middlemen. Since 2001, we have been a founder-led, independent company. When you reach out to us, you will speak directly with an engineer who possesses in-depth knowledge of our hardware, network, and routing systems, as we control all aspects. Experience IaaS without the complexities of cloud sprawl or unexpected charges.
VPS Hosting
Our VPS Hosting is specifically designed for teams seeking reliable performance and clear accountability. At InMotion Hosting, we utilize dedicated bare metal hardware and manage our own private network, avoiding any reliance on shared public cloud resources. Our plans begin with 4 vCPUs, 8GB of RAM, and 160GB NVMe SSD storage, with the option to upgrade to configurations that feature up to 16 vCPUs. Each plan comes complete with full root access, the choice between cPanel or self-managed options, complimentary SSL certificates, snapshot capabilities, and a unique dedicated IP address. For those seeking additional support, our Premier Care bundles include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and personalized assistance for initial setup. What distinguishes us from typical VPS providers is our team of genuine engineers, available around the clock. Each member has completed 280 hours of comprehensive training before attending to their first customer inquiry. With an average support tenure of five years, you can trust that the representative assisting you has likely encountered your issue before. As an independent company founded in 2001, we pride ourselves on not being influenced by private equity or outsourcing our support. We're a committed partner here to stay.
Dedicated Server Hosting
Our dedicated servers are provided by a company that designs, owns, and operates its own hardware and network infrastructure across the East and West coasts of the U.S., as well as Europe. This means there are no middlemen involved, eliminating colocation fees and hyperscaler pricing. The engineers who physically set up your server are the same experts you can contact at any hour, even at 3 a.m. We offer a variety of plans, starting with 4-core Xeon configurations and extending to our Elite tier, which features Dual Xeon processors, 16 cores, 128GB DDR4 RAM, and 2x1.92TB NVMe SSD in RAID-1. Each server comes with 1Gbps unmetered bandwidth, multiple dedicated IP addresses, complimentary server migration, and the option for either managed or self-managed services. Our Premier Care package includes proactive Monarx security, 500GB of backup storage, 100 cPanel licenses, and an hour of InMotion Solutions service each month. Since our founding in 2001, we have remained an independent and founder-led company. When widespread CVE events occur, our in-house network team directly patches our fleet. With InMotion Hosting, you're connected to the very individuals who maintain your hardware, available to assist you 24/7.
Domain Name Registrars
Choose a domain registration service from a provider that also handles hosting, networking, and customer support—ensuring that when you encounter DNS, transfer, or propagation issues, you have direct access to a knowledgeable team. InMotion Hosting seamlessly integrates domain registration with your web hosting, VPS, or dedicated server, simplifying your experience through unified billing and a single account for all your needs. Easily register new domains across popular TLDs, transfer your current domains, manage DNS settings directly, and set up private nameservers whenever necessary. Enjoy free SSL certificates for each domain included with any hosting plan. You can also take advantage of domain privacy, automatic renewal, and bulk management options via the AMP control panel. Beyond the standard offerings, you benefit from 24/7 access to engineers who have undergone 280 hours of training prior to handling their first support ticket, with an impressive average support tenure of five years. Founded in 2001 and independently operated, InMotion Hosting ensures that when a domain-related issue arises, you're connected to a skilled professional who can resolve it promptly, rather than waiting in line with a domain-only reseller.
Email Hosting
Experience professional email hosting from a provider that fully controls its servers, network, and delivery systems. InMotion Hosting operates its own infrastructure to deliver business email services, enhanced by MailChannels for dependable inbox delivery and robust spam and abuse filtering. Our plans feature support for custom domains, access via IMAP and POP, webmail capabilities, calendaring, contact management, and email forwarding. Each account comes with ample storage, complimentary SSL for all domains, and integrated configurations for DKIM, SPF, and DMARC to bolster your sender reputation. You can combine email services with web hosting, VPS, or dedicated plans, or use it independently alongside your current site host. What sets us apart from resellers and aggregators is our 24/7 access to engineers who are knowledgeable about the mail stack—not just a ticket queue that is routed overseas. Independent and led by its founders since 2001, we proudly serve over 170,000 customers globally. When your team needs timely email delivery, you can directly reach the experts who manage the platform.
Reseller Hosting Service
Our reseller hosting solution is specifically designed for agencies and resellers seeking true white-label capabilities rather than a mere rebranded shared hosting plan. InMotion Hosting offers complete WHM access, ensuring that each account is fully isolated within its own cPanel environment, all supported by our custom-built private network infrastructure. Our hosting plans come equipped with private nameservers, the ability to create billing-ready accounts, customizable resource allocations, complimentary SSL certificates for all client domains, NVMe SSD storage, and automated backups. Resellers can easily manage client setups using standard WHM tools without facing any platform restrictions, unexpected tier limitations, or shared resource outages caused by other resellers on the same hardware. Supporting our platform is a dedicated team available 24/7, with each member undergoing 280 hours of training prior to handling their first support ticket, focused on problem-solving rather than upselling. We have been independently operated and founder-led since our inception in 2001. When your business relies on a hosting partner that prioritizes your needs, choose a provider that has maintained consistent ownership for 25 years.
Cloud Hosting Service
Experience cloud hosting that eliminates the issues of noisy neighbors, unexpected charges, and reliance on a distant hyperscaler. InMotion Cloud offers a customizable private cloud solution powered by OpenStack, utilizing dedicated bare metal servers that are managed within our own facilities. Launch your private cloud with exclusive resources for computing, storage, and networking. Choose from deployment options on the East Coast, West Coast, or in Europe. Adjust your resources effortlessly with straightforward, fixed monthly pricing that avoids any surprise fees based on usage. Enjoy complete root and API access, tailored networking configurations, built-in block and object storage, and deployments that are compatible with Kubernetes. You can also utilize your own ISO, operating system, and automation tools. This is private cloud computing as it should be: authentic hardware, true isolation, full control, and no excessive costs from a third-party provider. Proudly independent and founded in 2001, our engineers—the same individuals managing your cloud—are just a call away.
Managed Hosting Service
Our managed hosting service is provided by a company that retains ownership of its infrastructure and employs its own staff to oversee operations. InMotion Hosting takes care of essential tasks such as OS updates, enhancing security, optimizing performance, protecting against malware, performing automated backups, and offering round-the-clock monitoring for our managed VPS and Dedicated Server options. Each managed service comes equipped with cPanel and WHM, while our Premier Care packages provide additional benefits like Advanced Product Support, Monarx's proactive security measures, dedicated backup solutions, Launch Assist, and access to InMotion Solutions for tasks such as migrations, custom configurations, and application optimization. Customers with Premier Care Dedicated plans receive an hour of Solutions time each month at no extra charge. What sets us apart is our team of support engineers who have an average tenure of five years and undergo 280 hours of training before responding to their first support ticket. Our team is available 24/7, operates without scripts, and has been independently owned and managed since 2001. We do not outsource support, follow private-equity timelines, or pass the buck to an invisible third-party cloud provider.
eCommerce Hosting Provider
Experience eCommerce hosting optimized for critical revenue moments: high traffic surges, rapid page loading, secure transactions, and unwavering uptime when the Buy button is essential. InMotion Hosting utilizes a dedicated bare-metal architecture and a proprietary network that we manage, ensuring consistent performance even during peak loads. Our hosting plans are compatible with platforms such as WooCommerce, PrestaShop, Magento, OpenCart, as well as custom store configurations. Each plan features NVMe SSD storage, complimentary SSL certificates for all domains, automated backups, Monarx malware protection, and a 99.99% uptime assurance. As your business expands, easily upgrade from a Pro shared plan to managed VPS or Dedicated options without the hassle of replatforming or migration delays. Supporting your store is our dedicated 24/7 customer service team, comprised of seasoned professionals with an average tenure of five years. Since 2001, we have remained independent and founder-led. When you face checkout issues that could lead to lost sales, you’ll connect with an engineer familiar with your setup, rather than being placed in a queue that spans multiple time zones.
InMotion Hosting Lists
PCI Compliant Hosting
Our services provide PCI-DSS compliance assistance for companies dealing with payment card information, seeking a hosting partner that can work alongside their certification team. While InMotion Hosting does not perform customer environment certifications or conduct PCI scans, our VPS and Dedicated Server offerings are designed to meet PCI-DSS compliance requirements. You can collaborate with your chosen PCI certification team to perform server scans and then coordinate with our support staff to implement any necessary adjustments based on their findings. Our infrastructure is single-tenant, offering root-level access, customizable firewalls, dedicated IP addresses, and direct communication with engineers who can modify the server stack, making the compliance process seamless. Every account is backed by a support team available around the clock, comprised of individuals with extensive infrastructure experience and an average tenure of five years. We take pride in our owned hardware and network, ensuring complete accountability. Since our founding in 2001, our independent, founder-led approach has made us the ideal partner to have by your side during an audit process.
NVMe Hosting
Experience lightning-fast NVMe hosting that ensures your content is delivered in mere milliseconds, thanks to our ownership of the entire infrastructure—storage, servers, and network. InMotion Hosting utilizes NVMe SSD technology across all plans, including shared, VPS, and dedicated hosting, supported by a private network that we meticulously design and manage. NVMe drives significantly outperform traditional SSDs in both data reading and writing speeds, enhancing database performance, application responsiveness, and page load times for sites with heavy traffic. Combine NVMe with options like 192GB DDR5 ECC RAM, powerful Intel Xeon CPUs, and unmetered bandwidth ranging from 1Gbps to 10Gbps for workloads that require peak performance without compromise. Beyond the impressive specifications, you gain 24/7 access to our knowledgeable engineering team responsible for running the platform, along with 280 hours of pre-Tier 1 training and an average support experience of five years. Founded in 2001 and still independent, we proudly serve over 170,000 customers globally. When every millisecond counts and accountability is paramount, trust the provider that has complete control over the entire stack.
KVM VPS Hosting
KVM VPS Hosting offers authentic hardware-level virtualization, ensuring dedicated resources, complete kernel access, and a lack of noisy-neighbor issues. InMotion Hosting utilizes a bare metal infrastructure for all KVM VPS solutions, operated on a private network that we fully control, rather than relying on shared public cloud resources. Our plans initiate with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with the option to upgrade to configurations featuring up to 16 vCPUs. Each plan provides full root access, options for cPanel or self-management, snapshot capabilities, a dedicated IP address, complimentary SSL certificates, and lightning-fast 1Gbps network speeds. Our Premier Care package enhances your experience with Advanced Product Support, Monarx malware protection, 300GB of backup storage, and Launch Assist for personalized setup assistance. KVM empowers you with the ability to operate custom kernels, install compatible operating systems, and tailor your stack according to your specific needs. Our platform is supported by 24/7 access to engineers who have an average tenure of five years and receive 280 hours of training before reaching Tier 1 support. Founded in 2001 and still independent, we prioritize genuine isolation and exceptional support for our clients.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Inmotion Hosting is my Internet Hero! Date: Sep 12 2026
Summary: My experience with InmotionHosting has been totally positive. As mentioned, I do not believe that my website has experienced any downtime in approximately 16 years. Also, when I have been in need of technical support, their staff has gone out of their way to help me. Recently, my website was the subject of a Denial Of Service attack. (Why anyone would want to attack my silly little website that does no commerce whatsoever is beyond me. It just houses the class materials for my students.) The tech support staff at Inmotion Hosting patiently helped me fend off the attack and get the website up and running again. Thanks, Inmotion Hosting!
Positive: Many years ago, for some offbeat reasons, even though I am not technically savvy, I started my own personal website using a top-level domain, wonderprofessor.com. I forget why I chose Inmotion Hosting but I am sure glad that I did. The service has been rock solid. And more importantly, whenever I have run into brick walls -- and that has been often -- they have always helped me to overcome the obstacles.
Negative: To be honest, I can not think of any items that would constitute a downside to using their service. In 16 years, none of my students have ever complained about any downtime. Personally, I haven't noticed any downtime, either. And as mentioned, their tech support has been very helpful to me whenever needed.
Read More...InMotion Hosting Company ResponseDate: Sep 15 2026
Frank, Thank you for sharing your experience and for being part of the InMotion Hosting community for nearly 16 years! We’re especially glad to hear our Support team was there when you needed us during the recent attack and helped get your website back up and running. We know how important it is to keep your site and resources available, especially when they’re supporting your students. We truly appreciate your long-standing trust and are grateful to continue being your hosting partner. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
🛟 Houston, We Had a Problem - InMotion's Ian B. Saved the Day! Date: Sep 12 2026
Summary: When I found myself in the middle of a critical website migration, I felt exactly like the Apollo 13 astronauts - CO2 was seeping in, systems were failing, and I desperately needed someone to help me jury-rig a solution before everything went dark.
My "CO2" was an 8.76 GB cPanel backup file that needed to get from my old host to InMotion, and every tool I tried was failing me one by one. My website had been down for days. My business emails weren't working. My film, TV and Broadway producing partner's emails were going into spam. Mission failure seemed imminent.
Then, Ian B. 🌟 at InMotion Technical Support came on the line.
Like those NASA engineers who dumped every available tool on the table and said "figure it out," Ian B. gave me exactly what I needed - FTP credentials, clear direction, and the confidence to find my own solution.
What made Ian B.'s guidance even more remarkable? Unlike screen-sharing support tools, Ian was working completely blind - unable to see my screen at all. Yet he navigated me through every step with the patience and precision of a surgeon, saying "try this, tell me what you see" over and over until we found the solution together💡!
When I finally discovered the right FTP tool and that upload bar started climbing... 43%... 67%... 100% - I felt like the moment those Apollo 13 astronauts splashed down safely in the Pacific!
And that wasn't all. Kyle A. then babysat our entire cPanel restoration overnight🌙, sending reassuring updates throughout the night like Mission Control tracking every system check.
InMotion's team doesn't just host websites - they bring your mission home safely.
For any business owner whose CO2 is rising and systems are failing during a complex migration - InMotion is your Mission Control. Their support team doesn't panic, doesn't oversell, and doesn't give up. They find a way. No duct tape needed😄
10/10 - would trust them with my next launch! 🚀
Susan G.
ProducerPositive: Ian B. and Kyle A. exemplify exceptional technical support - patient, knowledgeable, forward-thinking, and genuinely invested in client success. Ian B. guided me through a complex 8.76 GB migration completely blind (no screen sharing!) with remarkable precision. Kyle A. babysat our cPanel restoration overnight. InMotion's team doesn't panic, doesn't oversell, and doesn't give up. They find a way. Mission Control couldn't have done better! 🎯
Negative: Initial migration support could be clearer about all available options. First contact suggested a third-party FTP client which proved difficult to configure, and a paid $199 migration service was offered before free restoration alternatives were fully explained. Once connected with the right technical support representative, everything was resolved efficiently and professionally. Clearer upfront communication about all available migration paths would significantly reduce customer stress during an already challenging transition.
Read More...InMotion Hosting Company ResponseDate: Sep 15 2026
Susan, Thank you for sharing your experience! We’re glad to hear our Support team was able to help and, ultimately, get your migration concerns resolved. We also appreciate your feedback about the migration guidance being unclear at first. We know even the best missions can hit a few unexpected challenges, and we’re glad we were able to get things back on course. Thank you for choosing InMotion Hosting and for giving our team the opportunity to support you along the way! -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Extraordinary says it all! Date: Sep 11 2026
Summary: Once I get everything moved over I'll be saving over $500 a month from my current provider and I am really looking forward to that day. Having worked with many hosting companies for over 2 decades it so nice to find one that does it right.
Positive: 24 hr support, not just someone who says we'll get back to you, support that rolls up their sleeves, digs in and gets the issue taken care of in a very pleasant friendly manner. They respect their customers, they don't look down on them. Flawless hosting, my dedicated server has been running for 11 months without issue. Set up was touchy but on my part, not theirs. I needed a little extra hand holding and was given exactly what was needed. It is such a pleasure doing business with them as they value a business relationship.
Negative: I honestly can not think of any. We were set up and running quickly, only had a couple of changes due to the specific nature of our applications.
Read More...InMotion Hosting Company ResponseDate: Sep 15 2026
Thank you for the thoughtful review and for sharing your experience! We’re glad our Support team was able to provide the hands-on assistance you needed during your setup and that your dedicated server has been running smoothly. After more than two decades of working with hosting providers, it means a lot to hear that you’ve found a team that delivers the level of service you’re looking for. We’re excited to have you with us and look forward to supporting you as you complete your move. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fantastic and Reliable Web Hosting Service Date: Sep 10 2026
Summary: My overall experience with InMotion Hosting has been nothing short of excellent. It provides exactly what I need with top-notch performance and consistency. I highly recommend it to anyone looking for a very good and fantastic web hosting provider.
Positive: InMotion Hosting has been absolutely fantastic for my needs. The performance is extremely reliable, the speeds are great, and everything works exactly as it should. It is a very good service overall and I am highly satisfied.
Negative: I honestly do not have any cons to report at this time. The service has been completely fantastic and meets all of my expectations perfectly without any issues whatsoever.
Read More...InMotion Hosting Company ResponseDate: Sep 15 2026
Karam, Thanks for taking the time to leave your feedback. It's great to hear we are able to meet your needs with relable performance and speed and that you have experienced no issues. We appreciate your support and look forward to continuing to provide reliable hosting and helpful service. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very reliable service. Date: Sep 06 2026
Summary: Overall, this feels like a solid company and so far I have no complains. Really simple to get started.
Positive: I've been with InMotion Hosting for about 7 years, and so far great service. Don't think there was a single downtime.
As I'm not an IT guy, I ran into some hiccups but there was always someone available to help out sort out any challenge. The longes I have waited was about 7-10 min for a tech to come on chat.Negative: Wish the server was closer to my location, but for a small business it's good enough. Not sure I really notice any slowdown.
Read More...InMotion Hosting Company ResponseDate: Sep 09 2026
Daniel, Thank you so much for your kind words and for being with us for 7 years! It means a lot to hear that our support team has been able to help you through challenges along the way. We truly appreciate your trust and look forward to continuing to support your success for many years to come. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
InMotion Dedicated Server - Solutions Team Support is Amazing! Date: Jul 30 2026
Summary: The InMotion Solutions Team gives me confidence that my decision to partner with them for all of our clients was the right decision. While it took some time to identify and integrate the elements that has brought stability to the server with nearly 100 mostly WordPress websites, the server has been stable and lightning fast.
Positive: The Solutions team really are experts in Dedicated Server support and in WordPress as a whole. The support I have received from them has saved hours of research and troubleshooting, and their quick resolutions has most likely saved me from losing a client or two.
Negative: During my initial dedicated server setup, I worked with multiple general support staff members who added small pieces for stability.
Read More...InMotion Hosting Company ResponseDate: Jul 31 2026
Andre, We really appreciate you taking the time to share your experience with our solutions and support teams. It's great to hear that our Solutions team was able to save you valuable time and help you secure a client. We also appreciate your feedback about our general support team. While they may not always specialize in more complex server configurations, your comments help us identify opportunities to improve and better serve our customers. Thank you for your trust in us. We'll continue working hard to provide stable, reliable hosting and the expert support you and your customers can count on. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The very best customer service available Edited: Sep 11 2026
Summary: Through the years, I have used many hosting providers but none have provided the consistent and world-class support as IMH. The very best products and services at very competitive pricing. I am a proud member of the IMH family!
Positive: InMotion Hosting is always professional and friendly in helping with any issue at all. IMH exemplifies what customer should be in any market and I am very proud to have been with IMH for more than 15 years.
Negative: Not a single con. IMH is always available to quickly and professionally resolve any issue that I may have!
Read More...InMotion Hosting Company ResponseDate: Jul 16 2026
Mark, We’re so happy to have you as part of the InMotion Hosting family! Thank you for taking the time to share your experience. We're thrilled to hear our support team has consistently provided the quick, professional service you deserve. Your trust and loyalty over the years mean a great deal to us, and we truly appreciate your continued support. We look forward to being here whenever you need us! -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great support Date: Jul 01 2026
Summary: I call or chat with them frequently (but not as often now, since I upgraded my server). I wish all tech support was as easy to reach and to work with as InMotion's is.
Positive: Their tech support team is phenomenal. 24/7, US based, friendly, polite, efficient, and don't quit until the problem is resolved.
Negative: I wish they would have recommended upgrading my server sooner. All of the issues I did have went away when I upgraded.
Read More...InMotion Hosting Company ResponseEdited: Jul 10 2026
William, We're glad to hear that upgrading your server resolved the issues you were experiencing and that our support team has been easy to reach and work with. We also appreciate your feedback about recommending an upgrade sooner. Insights like yours help us improve how we guide customers as their hosting needs evolve. Thank you for choosing InMotion Hosting. Jana T. - Brand Ambassador -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Best Support Date: Jun 08 2026
Summary: I gave them five stars because there is no other hosting company that can do what InMotion Hosting can do.
Positive: Inmotion Hosting has the smartest support techs. It really makes a difference when time is important. Alway friendly too.
Negative: There is nothing I don't like. There are no cons. That says a lot.
Read More...InMotion Hosting Company ResponseDate: Jul 10 2026
Robert, Thank you so much for taking the time to leave your feedback and the 5-star rating! It's great to hear we are able to deliver something that you can't find from any other hosting company. We're grateful for your trust and support, and we'll continue working hard to provide the reliable hosting, performance, and customer service you can count on. Thank you for being part of the InMotion Hosting family! Jana T. - Brand Ambassador -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The VPS was packed with pre-installed software Date: Jan 29 2024
Summary: InMotion Hosting is a solid choice for businesses and individuals seeking dependable web hosting services.
Positive: InMotion Hosting excels with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.
Negative: Some plans may be pricier compared to competitors.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Hosting Company Date: Dec 31 2023
Summary: I would highly recommend the company for anyone looking to host a site!
Positive: I have been with InMotion for about four years. I am thrilled with the services that I received.
I believe their customer service is fantastic, which is one reason I stay; I know I can find hosting cheaper elsewhere, but the customer service keeps me with them.Negative: Love all for now! So far, I cannot complain at all. If there was an issue, i would say.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Always Available Support Best in Class Date: Nov 27 2023
Summary: Every time over the last 6 years I've had a problem with one of my websites, InMotion support is available 7x24 to diagnose and fix the issue, even those created by my inadvertent changes to the site. They've restored from backups, rolled back versions. Things that would have taken me time to learn in just minutes.
Positive: Sites are always up when we need them. Great 7x24 technical support. Wide range of web and application expertise. Always willing to go the extra mile to make sure we are running at maximum efficiency.
Negative: It would be nice if all domains had their own root in the www file system. There is one root domain in the file system and the root files for all other domains are below the main root.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent product service for many years Date: Nov 27 2023
Summary: Excellent service I would only repeat it works well, reliable, low cost and many options should I wish to do more.
Positive: UP time is virtually 100% the very few times I had issues or questions, they were promptly and satisfactory solved.
The fact their cost are low is another plus, is it not?Negative: Nothing at the moment comes to mind as a negative.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Superior performance and CUSTOMER SERVICE Date: Nov 24 2023
Summary: See above.
Positive: I switched from one of the "big boys" in hosting to InMotion Hosting - this was now years ago. I've stayed because their service is fast, reliable AND when I have a question, they are THERE TO HELP (and often go above and beyond.) A truly superior company.
Negative: None.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Is the best hosting service who cares in support too Date: Nov 24 2023
Summary: Is expensive but each detail in the client service is efficient.
In 10 years, I only experience 3 o 4 times lost connection for a few hours in my servers.Positive: Is the best support that I know.
Efficient cpanel.
Can have different servers sellers, VPS, dedicated with a same account and can be administrator in different panels and in independence form.Negative: It's a little expensive but it's the best hosting service that I ever used.
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