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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EconomicHosting provides tailored managed hosting services, featuring Shared Hosting, which allows several websites to operate within a reliable server environment, and VPS Hosting, which grants users dedicated operating system instances with superuser privileges for software installation. The platform is designed to support a diverse array of websites, ranging from simple static blogs to bustling ecommerce sites, as well as content management systems like WordPress, Joomla, and Drupal. Essential offerings encompass adaptable managed backup services, robust firewall protections, cloud backup solutions, DDoS attack mitigation, routine automated backups, and secured directories. With a focus on performance, the hosting infrastructure boasts powerful processors, rapid SSD storage, assured high uptime, and swift loading speeds, all complemented by user-friendly management tools through cPanel/Kloxo, Softaculous scripts, SSH access, cron jobs, catch-all email addresses, email forwarding, auto-responders, and FTP accounts. Moreover, customers can expect exceptional technical support to assist with any challenges they may encounter while utilizing these features.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Drupal Yes 
Joomla! Yes 
Softaculous Yes 
WordPress Yes 
cPanel Yes 

Integrations

Drupal No 
Joomla! No 
Softaculous No 
WordPress No 
cPanel No 

Pricing Details

$6.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Qtriangle Infotech

Founded

2019

Country

India

Website

www.economichosting.net

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Web Hosting

Cloud Hosting No 
DDOS Protection No 
Dedicated Hosting No 
Email Hosting No 
Managed Hosting No 
Multiple Datacenter Locations No 
Private SSL No 
SSD Storage No 
Server Backups No 
Shared Website Hosting No 
Unlimited Bandwidth Option No 
VPS No 
Website Builder No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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