Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EconomicHosting provides tailored managed hosting services, featuring Shared Hosting, which allows several websites to operate within a reliable server environment, and VPS Hosting, which grants users dedicated operating system instances with superuser privileges for software installation. The platform is designed to support a diverse array of websites, ranging from simple static blogs to bustling ecommerce sites, as well as content management systems like WordPress, Joomla, and Drupal. Essential offerings encompass adaptable managed backup services, robust firewall protections, cloud backup solutions, DDoS attack mitigation, routine automated backups, and secured directories. With a focus on performance, the hosting infrastructure boasts powerful processors, rapid SSD storage, assured high uptime, and swift loading speeds, all complemented by user-friendly management tools through cPanel/Kloxo, Softaculous scripts, SSH access, cron jobs, catch-all email addresses, email forwarding, auto-responders, and FTP accounts. Moreover, customers can expect exceptional technical support to assist with any challenges they may encounter while utilizing these features.
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
No
API Access
Has API
No
Integrations
Drupal
Yes
Joomla!
Yes
Softaculous
Yes
WordPress
Yes
cPanel
Yes
Integrations
Drupal
No
Joomla!
No
Softaculous
No
WordPress
No
cPanel
No
Pricing Details
$6.99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Qtriangle Infotech
Founded
2019
Country
India
Website
www.economichosting.net
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes