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Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
Description
ServeTheWorld is a Norwegian web hosting and infrastructure provider that delivers domain registration, web hosting, WordPress hosting, email, VPS, dedicated server, and colocation services. The company focuses on fast, reliable hosting in Northern Europe with transparent server specifications, modern hardware, and infrastructure housed in its own Oslo data center. Its VPS cloud plans provide instant delivery, full root access, SSD storage, unlimited traffic, and support for both Linux and Windows environments. Businesses that outgrow VPS hosting can choose dedicated servers built in-house with AMD EPYC and Ryzen processors, fast delivery, flexible contracts, and a 7-day no-cost test option. ServeTheWorld also offers colocation for customers that want to host their own servers in a high-security facility with redundant internet lines, UPS systems, A/B power, firewall protection, and diesel generator backup. Its web hosting and WordPress plans support websites, email, WordPress, Joomla, and other applications, with WordPress-specific packages optimized for speed, security, and ease of use. The company also provides secure and privacy-minded email services, domain management, DNS controls, and .no domain registration. ServeTheWorld highlights Norwegian privacy laws, free support by phone and email, a 90-day money-back guarantee, and a long track record serving roughly 30,000 customers. With more than two decades of experience, ServeTheWorld gives businesses a practical option for hosting websites, email, applications, and server infrastructure from Norway.
API Access
Has API
No
API Access
Has API
Yes
Integrations
OX App Suite
No
OX Guard
No
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5/month
Pricing depends on product (shared hosting, wordpress hosting, VPS/VDS, domains, dedicated server, email hosting) and plan being availed
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Vendor Details
Company Name
ServeTheWorld
Founded
1999
Country
Norway
Website
stw.no/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Dedicated Server Hosting
24/7 On-site Support
Yes
Built-in Backup Drives
Yes
DDOS Protection
Yes
IMPI Access
Yes
Off Server Backups
Yes
Root Level
Yes
SSD Storage
Yes
Uptime SLA
Yes
Domain Name Registrars
DNS Service
Yes
Domain Parking
No
Domain Privacy
Yes
Email Hosting
Yes
Extended Expiration Protection
No
SSL Certificates
Yes
Web Hosting
Yes
Website Builder
No
VPS Hosting
Access Control / Permissions
Yes
FTP
Yes
Managed VPS
No
Multi-Server Management
Yes
One-Click Apps
Yes
Root Access
Yes
SSD Storage
Yes
Unmanaged VPS
Yes
Upload Custom ISO
Yes
Web Hosting
Cloud Hosting
Yes
DDOS Protection
Yes
Dedicated Hosting
Yes
Email Hosting
Yes
Managed Hosting
Yes
Multiple Datacenter Locations
No
Private SSL
Yes
SSD Storage
Yes
Server Backups
Yes
Shared Website Hosting
Yes
Unlimited Bandwidth Option
Yes
VPS
Yes
Website Builder
No
