Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
Description
This fully-featured store locator service is extremely easy to set up, add locations, and embed in your website. Upload your locations via Excel or CSV files. Or, if you prefer, create an automated sync using a Google Sheet. Fully compatible with all major CRMs, including Shopify, Squarespace Wordpress, Drupal, Wordpress, Joomla, and Drupal. It can also be customized with custom Google Maps or Markers. All plans allow unlimited and unrestricted usage.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BigCommerce
No
Drupal
No
Google Maps
No
Google Sheets
No
Google Tag Manager
No
Joomla!
No
Microsoft Excel
No
Shift4Shop
No
Shopify
No
Squarespace
No
Integrations
BigCommerce
Yes
Drupal
Yes
Google Maps
Yes
Google Sheets
Yes
Google Tag Manager
Yes
Joomla!
Yes
Microsoft Excel
Yes
Shift4Shop
Yes
Shopify
Yes
Squarespace
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Up to 100 locations - $15 / month
100-1,000 locations - $29 / month
1,000-10,000 locations - $59 / month
10,000+ locations - $199 / month
Annual plans available
100-1,000 locations - $29 / month
1,000-10,000 locations - $59 / month
10,000+ locations - $199 / month
Annual plans available
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Vendor Details
Company Name
Store Locator Widgets
Founded
2013
Country
United States
Website
www.storelocatorwidgets.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
No
Fulfillment Distribution
No
Project Management
No
Store Locator
Analytics
Yes
Automatic Location Detection
Yes
Directions
Yes
Distance Calculation
Yes
Event Promotions
Yes
Mapping
Yes
Product Search Filtering
Yes
Promotions / Coupons
No
Search
Yes
White Label
Yes