Alternatives to Alcméon

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

Take control of your messaging once again with Franz, the all-in-one app designed for platforms such as WhatsApp, Facebook Messenger, Slack, and Telegram, among others. This versatile application accommodates a wide range of both personal and professional messaging services, including WeChat, Google Hangouts, and Skype, ensuring that you stay connected no matter the context. Whether you’re simply catching up with friends or overseeing a customer support team, Franz has everything you need to streamline your communication. With Franz, you can effortlessly manage conversations across multiple platforms, making your messaging experience more efficient and organized.

AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Telegram, and WeChat. Try AI Chatbot Support today!

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

SaleSmartly is a comprehensive AI-driven platform designed for seamless customer communication across multiple channels, integrating messaging, support, sales, and analytics into a single interface. It unifies various platforms such as live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, Email, VKontakte, and WeChat within one cohesive dashboard. The platform boasts features that automate repetitive support processes to enhance response times, along with workflow management tools that facilitate the internal routing and assignment of messages. Additionally, it maintains a shared customer database that monitors interactions and browsing history, coupled with real-time translation capabilities to overcome language barriers. Users benefit from dashboards that analyze metrics, trends, and performance across different channels and customers. Furthermore, SaleSmartly provides templates and guided tools tailored for e-commerce, B2B lead responses, and personalized messaging strategies. The platform highlights its commitment to security and privacy through certifications like ISO 27001 and ISO 27701. Lastly, it incorporates collaboration features that enable teams to effectively collaborate on customer interactions, ensuring a more cohesive approach to customer service.

Chat-based marketing is revolutionizing the way brands connect with their audience through platforms like Facebook Messenger, WeChat, and WhatsApp. These chat applications serve as a powerful trio, combining message delivery, customer service, and online-to-offline (O2O) functionalities. With an impressive 80% of messages opened by users, chat apps offer a significantly higher engagement rate compared to traditional email marketing, allowing brands to foster direct interactions that can be leveraged to boost sales and refine the customer experience. WeMine has developed the WeMine Analytics and Management Platform (WAMP), which is designed specifically for these instant messaging platforms. Through WAMP, businesses can integrate with chat apps to facilitate online customer relationship management (SCRM), streamline data collection and analysis, and implement marketing automation strategies. This ultimately helps brands enhance their image and build stronger connections with their customers over time. By utilizing chat-based marketing tools, companies can not only improve their outreach but also adapt to the evolving preferences of their audience.

Take your social commerce to unprecedented heights with Gesprek, a powerful conversational marketing solution that transforms your social media and messaging platforms into an efficient sales powerhouse. By enhancing your sales strategy, you can collaborate more swiftly than ever before. This comprehensive messaging tool is designed to attract, capture, and qualify leads, turning them into devoted customers. With features like live chat, you can close deals more effectively while engaging customers through personalized and interactive messages that foster retention. Additionally, automate real-time support to enhance customer satisfaction. Gesprek provides your sales and customer engagement teams with the ability to manage communications effortlessly across various platforms, including Facebook, Messenger, WhatsApp, WeChat, SMS, email, and even your website. This platform streamlines your customer management and lead qualification processes, all presented in an intuitive and accessible dashboard, allowing you to focus on what truly matters: building relationships and driving sales. Ultimately, Gesprek equips you with the tools necessary to elevate your customer experience and achieve remarkable results.

Sunshine Conversations serves as a messaging platform designed for business communication, enabling users to consolidate messages from various channels into a cohesive conversation while also facilitating the creation of interactive messaging experiences across multiple platforms. The landscape of communication has undergone a significant transformation, with messaging applications such as Facebook Messenger, WhatsApp, and WeChat amassing over 5 billion accounts globally, allowing individuals to connect more intimately with loved ones regardless of geographical barriers. Businesses recognize the necessity of engaging with their customers through the channels they prefer. However, the increasing variety of communication platforms and the rapid pace of technological advancements have made it increasingly challenging to oversee interactions across these diverse channels. As bots, artificial intelligence, and interactive features gain prominence in messaging, these platforms are swiftly transitioning from simple communication tools to essential business environments. This evolution highlights the critical need for businesses to adapt and evolve their communication strategies in order to thrive in a rapidly changing digital landscape.

Consolidate your customer interactions through widely-used messaging platforms such as WhatsApp and Facebook Messenger with our comprehensive omnichannel solution, which facilitates smooth conversational sales, marketing outreach, and improved customer support. This powerful messaging platform not only boosts sales but also elevates the overall customer experience; engage with clients across WhatsApp, Messenger, Instagram, and other channels, all from one integrated system, ensuring a cohesive and consistent communication strategy. By unifying your messaging efforts, you can significantly enhance customer satisfaction and foster lasting relationships.

Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.

Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.

Elevate your brand's expansion with the pioneering level 3 conversational AI chatbot designed specifically for e-commerce. It assists shoppers all the way from product exploration to final purchase across various platforms such as websites, apps, Messenger, WhatsApp, Instagram, and SMS. By leveraging conversational channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly reduce customer drop-offs at every stage of the shopping journey. Our advanced AI chatbot, tailored for e-commerce businesses, effectively lowers bounce rates by providing timely assistance to customers exactly when they need it. Reach out to customers who favor chat-based purchasing with options like Click to WhatsApp, Click to Messenger, and Google Adlingo ads, enhancing their shopping experience. Additionally, you can retarget previous users through chat remarketing campaigns, which leads to improved open rates. With robust backend integration, the Limechat chatbot ensures that customers receive timely updates on their shipping status. Furthermore, it streamlines the resolution of post-purchase inquiries regarding order changes and cancellations through automated workflows, achieving a remarkable reduction in resolution times of up to 90%. This transformative technology not only enhances customer satisfaction but also drives repeat business by fostering stronger relationships with your clientele.

Manychat is a chat marketing platform that helps businesses and content creators automate conversations across Instagram, Facebook Messenger, WhatsApp, and SMS. With its easy-to-use drag-and-drop builder, Manychat lets you create powerful messaging workflows to engage customers, generate leads, and drive sales no coding required. Built for modern marketing, Manychat integrates seamlessly with tools like Shopify, Stripe, and Zapier, making it easy to connect chat flows with your storefront, payments, or backend systems. It’s a go-to platform for content creators looking to grow and monetize their audience through automated DMs, exclusive content delivery, and fan engagement. Whether you're a small business, a fast-scaling brand, or a solo creator, Manychat gives you everything you need to turn conversations into conversions at scale.

Transform the way you engage with your customers through courier services. Research indicates that 80% of clients favor communication through messaging platforms like WhatsApp, Facebook Messenger, or Twitter. Our advanced conversational platform streamlines your operations by consolidating messages from popular apps such as WhatsApp, Messenger, Instagram, and Telegram into a single interface, enhancing the shopping journey and ensuring prompt responses through automation. By connecting your primary communication channels, we provide an intelligent solution that improves service visibility and traceability for sales. This automation handles 80% of interactions typically requiring human involvement, leading to a 50% reduction in service costs and a 30% increase in sales. Additionally, we effectively convert 30% of generated marketing leads into actionable opportunities. Our chatbots, fully integrated with WhatsApp, enable you to register, automate, place orders, respond, monitor, and optimize all conversations your company conducts on the platform. This comprehensive approach not only enhances customer experience but also drives business growth significantly.

Wizybot is an AI-driven chatbot designed specifically for ecommerce platforms, particularly Shopify, aimed at streamlining customer support, boosting sales conversions, and consolidating communication across multiple channels. This innovative tool boasts a variety of features, including lifelike automated interactions powered by ChatGPT, pre-built chatbots for both sales and customer service, personalized product suggestions, order tracking and updates, cart abandonment solutions, proactive messaging, and seamless integration with popular social media outlets like WhatsApp, Instagram, and Facebook. Additionally, it offers support for over 95 languages, operates around the clock, provides customizable tone and style options, and facilitates the use of visual and audio content, including image and audio recognition in select scenarios. As a comprehensive solution, Wizybot enhances the overall shopping experience by ensuring customer inquiries are addressed promptly and effectively.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

Enhance your Genesys Contact Center by incorporating social media and digital messaging with PureSocial, a cloud solution designed to provide a fully omnichannel experience. This integration allows you to broaden the functionality of your existing Contact Center significantly. By leveraging advanced features, you can elevate customer satisfaction and boost agent efficiency. With PureSocial, you can seamlessly add platforms like Twitter, Facebook, Instagram, YouTube, LinkedIn, Messenger, SMS, and WhatsApp in under a day, all with just a few simple clicks within your Genesys Cloud environment. This swift integration empowers your organization to stay connected with customers across various channels, ensuring a modern and responsive communication strategy.

Setting up online systems can be quite a challenge. Typically, one has to subscribe to multiple platforms, which often leads to hefty monthly expenses. Additionally, the time spent learning how to navigate each of these platforms can be exhausting. However, with Marketing Master IO, you have everything you need conveniently consolidated in one location. This allows you to efficiently dominate the digital landscape in a fraction of the time. You can create chatbots for Messenger, Instagram, WhatsApp, and Google Messages, enhancing your engagement strategy. Boost your average order value (AOV) effortlessly with one-click upsells, and recover lost sales through automated abandoned cart recovery messages. You can optimize your store by managing both physical and digital products seamlessly. Furthermore, it allows for automatic responses to all comments, private messenger chats, and customer exports to Google Sheets. Leverage comment automation to increase the reach of your Facebook posts and employ follow-up strategies for Messenger and Instagram to keep your audience engaged. With all these features, you'll find that managing your online presence is not just easier but also far more effective.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

You don't have to spend months creating in-app messaging feeds and messaging. Instead, you can implement them in as little as a matter of weeks using Stream's activity feeds or in-app chat APIs. Stream's flexible UI kits, reliable APIs, and developer-friendly SDKs allow product teams to quickly integrate polished communication functionality found on social media platforms like Instagram, Facebook Messenger, or WhatsApp. Stream's APIs have an industry-leading 99.999% uptime guarantee, more than a billion users, and 5,000,000 concurrent connections. This makes them highly scalable and ideal for both enterprise-grade businesses as well as growing startups. Easy-to-use software components make it easier to ship fully-featured activity feeds, in-app chat functionality, and other features faster. This gives your product an edge.

DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.

WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.

Amplify.ai has introduced the first enterprise-level Conversational AI Platform in the market. This innovative platform delivers continuous and tailored messaging experiences across a wide array of "conversational surfaces" that are constantly growing. Currently, it supports popular platforms like Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, and both desktop and mobile web, along with in-app integrations, Click-to-Messenger ads on Facebook, and Google’s AdLingo advertising unit. Our solution encompasses all necessary tools to design and oversee your own Branded Virtual Assistant. These advanced chatbots surpass mere menu-driven interactions by providing a comprehensive spectrum of messaging-based conversational engagement, which includes everything from simple text to rich media experiences. The rise of conversational engagement represents a new era in advertising, offering brands unique opportunities to guide potential customers through their journey, both at initial contact and during subsequent re-engagement efforts. As brands leverage this technology, they can create deeper connections with their audience, leading to enhanced customer loyalty and satisfaction.

DialogTab is a platform designed for conversational commerce that streamlines the process of receiving orders or providing product guidance through WhatsApp. Users can search for products, share them with others, and identify items using links and images. The platform allows for collaboration among multiple agents on WhatsApp, enabling direct product suggestions within the chat interface. Sales goals can be established and monitored effectively, while also engaging with customers who encounter obstacles during checkout. Additionally, upselling is facilitated by presenting complementary products. Customers can complete their purchases on WhatsApp and finalize transactions on their preferred platforms. Continuous communication via WhatsApp helps in promoting new products at any time. Moreover, real-time monitoring of sales performance is available, allowing for detailed filtering and analysis of data. The customer experience can be enhanced by integrating with preferred applications, and users have the flexibility to choose their communication channels, including WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or a combination of all these options to connect seamlessly to the platform. This versatile approach ensures that businesses can cater to customer needs effectively while maximizing sales opportunities.

All-in-one application for customer communication and successful messaging campaigns HORISEN Business Messenger is a multiaward-winning platform that enables campaign management and omnichannel communication. It is a robust, scalable application that can be used by businesses of any size. It was designed for professional Messaging Technologists and Marketers. Business Messenger is a powerful, turn-key application that allows for seamless communication across multiple channels. It can be managed from one point. HORISEN Business Messenger allows brands to offer seamless and user-friendly experiences across all touchpoints. It's a one-stop messaging solution that allows seamless communication across multiple channels, including SMS, WhatsApp, Telegram and Viber, Instagram Messenger, Google Business Chat and RCS. Messaging Technologists can take the messaging business to the next level with its powerful features.

Enhance your website effortlessly without any coding skills. Elfsight widgets have empowered over 300,000 website owners to boost sales, engage users, gather leads, and much more. By utilizing these ready-made solutions, you can conserve both time and money while accelerating your business growth. Select a widget tailored to achieve any specific goal for your website. Elevate visitor interaction, drive conversions, collect leads, offer customer support, and expand your social media following. With our user-friendly editor, personalizing your widget takes just a few clicks, and you can embed it onto your site in mere seconds. Track essential metrics related to your widget to evaluate its performance and understand its real impact on your website. Save valuable time as our widgets handle various tasks for your site. Seamlessly integrate content from platforms like Instagram, Facebook, Twitter, Pinterest, and more into your website. Showcase authentic customer reviews from sources such as Facebook, Instagram, Google, Yelp, TripAdvisor, and others directly on your site. Moreover, allow your visitors to connect with you through their preferred messaging apps, like Facebook and WhatsApp, right on your webpage, fostering better communication. This approach not only enhances user experience but also builds stronger relationships with your audience.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.

ChatMaxima’s conversational marketing tool makes it simple to create unique chat experiences that engage your website visitors. Our drag-and-drop editor allows you to embed AI-powered chatbots on any page of your website. Our chatbots are able to generate intelligent responses directly from your website, documents or even Facebook Messenger. Join ChatMaxima and experience the power dynamic AI assistance. Businesses struggle with low conversion rates despite significant investments in organic or paid marketing. Recognizing the importance of enhanced customer engagement, our marketing efforts are optimized to maximize ROI. It can be difficult to manage multiple messaging platforms, especially if you have a small team. Discover how to streamline the support process and handle customer queries effortlessly across multiple channels such as WhatsApp, Facebook Messenger and more.

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Keybe Smart Chat is an advanced chat platform powered by AI that integrates conversations from various messaging channels like WhatsApp, Facebook Messenger, Instagram DMs, and web chat into one centralized hub, allowing businesses to oversee all their communication from a single interface. This system accommodates multiple human or AI "agents" to efficiently manage simultaneous conversations without losing oversight. Beyond merely showcasing messages, Smart Chat intelligently identifies and extracts crucial information such as emails, phone numbers, and indicators of sales opportunities from conversations, seamlessly inputting this data into a linked CRM or customer-data management system, which streamlines data entry and reduces the likelihood of human error. Additionally, it features sophisticated sentiment analysis capabilities that gauge customer emotions—whether positive, neutral, or negative—and offers tailored response suggestions to agents, fostering more empathetic and individualized interactions. This innovative approach not only enhances communication efficiency but also significantly improves the overall customer experience.

I will automatically respond to messages on your preferred messaging apps in a way that suits you best. You can easily configure me on your mobile device at no cost! AutoResponder allows you to send automated replies to various messaging platforms individually, utilizing a wide range of options for customization. You can set up as many specific rules for different message types as you desire, or simply use a single rule for out-of-office replies. Additionally, you can manage messages using your web server, connect with ChatGPT/GPT-4 or Dialogflow AI, or initiate custom actions through Tasker. With over 4 million downloads, AutoResponder is the leading app in this category. You can create an unlimited number of auto-reply rules designed to meet your specific requirements. AutoResponder is versatile enough to assist in any type of conversation, offering infinite possibilities! It works seamlessly with both WhatsApp and WhatsApp Business, making it an ideal solution for responding to friends, clients, and other types of chats. You can also automatically reply to incoming messages on Viber, ensuring that you have limitless customization options available. Best of all, you can use it without requiring any login credentials, providing a hassle-free experience. This ease of use makes AutoResponder an essential tool for anyone looking to streamline their messaging interactions.

An effective platform unites the essential people, messages, and applications required for teams to communicate efficiently and respond swiftly. Conversations can vary greatly based on the user's preferred device, location, and the urgency of the needed response. Traditional tools like telephones and emails continue to dominate professional communication. In contrast, live web chat demands immediate attention, necessitating appropriate staffing levels to manage it. While many users favor smart devices and social media messaging applications such as WhatsApp Business and Facebook Messenger, Splicecom Media Apps provide multimedia communication solutions that are consolidated into Shared Inboxes, ensuring that teams maintain control over their interactions; this makes it ideal for organizations across various sizes and sectors. The Splicecom range of Unified Communications devices includes cost-effective entry-level telephones, versatile IP system phones that adjust to context, sleek keyless touchscreen desktop phones, and IP softphone applications for both Windows and Apple Mac systems, smartphones, and tablets, catering to diverse communication needs. By leveraging these tools, businesses can enhance their overall communication strategy and improve team collaboration significantly.

B2Chat is a web application designed to enhance customer service for businesses through efficient chat management. By enabling rapid responses to customer inquiries, businesses can manage the necessary number of agents all from a single platform. With B2Chat, you can consolidate chats across multiple channels, including Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp. Seize the opportunity to convert every interaction into a sale by streamlining your communication channels; this allows your team to respond to all customer inquiries without the hassle of logging into each platform individually. Boost your response efficiency with pre-set messages, ensuring that both your staff and customers save valuable time. Additionally, you can generate detailed reports on your team's performance, analyze key statistics, and make informed decisions to refine your business strategies for even greater success. This comprehensive approach not only simplifies customer interactions but also empowers businesses to optimize their service delivery.

Archive all mobile texts, chats, and calls within your organization. Securely text customers, co-workers, and teams. High volume messaging via text, voice, email, fax and apps. Learn more about our Mobile Communication Archiving Products. Integrated with mobile carrier networks to obtain a copy and archive calls and messages directly from the operator network. A lightweight agent runs in background and records all calls and messages, and uploads them to archive. Employees are provided with a business number that can be associated with their App. Archive all business communication. Similar to regular WhatsApp, but it captures all WhatsApp calls, chats and attachments, files, deletions, and uploads them to archive. Similar to regular WeChat, Telegram and Signal, but captures all WeChat, , Telegram and Signal business chats and messages, multimedia, and attachments and uploads them to archive.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.