maaiiconnect Description
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences.
Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.
maaiiconnect Alternatives
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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Ooma Office
Ooma Office, a business VoIP solution that is affordable, easy to use and award-winning for all sizes of businesses, is simple to adopt. Ooma offers advanced voice and collaboration features that can be adapted to any number of employees, no matter how many.
Ooma Office offers unlimited lines for your business, as well as an easy-to-use setup that requires no contracts or long-term commitments. Ooma makes it easy to scale up your office phone system for small businesses as their business grows.
Customers can choose from a variety of hardware options: traditional analog phones, IP phones or virtual service through Mobile and Desktop apps. Ooma provides a complete suite of business phone features that will ensure a seamless communications experience. Advanced features like a virtual receptionist and ring groups, call parking, multi-site access, and call parking make small businesses seem big.
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Pricing
Pricing Starts At:
Free
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
M800
Year Founded:
2007
Headquarters:
Hong Kong
Website:
www.maaiiconnect.com
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
maaiiconnect Features and Options
Cloud Communication Platform Software
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
Softphone Application
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Conversational Marketing Platform
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Video Chat
Messaging Software
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling
Call Recording Software
Archiving
Call Sharing
File Transfer
On-Demand Recording
Screen Activity Recording
Video Call Recording
Web Conferencing Software
Mobile Access
Presentation Streaming
Private Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Customer Service Software
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Cloud PBX Provider
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Web Conferencing
Sales Engagement Software
CRM Integration
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Video Conferencing Software
Private Chat
Record & Playback Ability
Screen Sharing
Video Conferencing
Customer Engagement Software
Communication Management
Live Chat
Video Content
Live Chat Software
Proactive Chat
Screen Sharing
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