maaiiconnect Description
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences.
Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.
maaiiconnect Alternatives
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
Learn more
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
Learn more
LiveAgent
LiveAgent provides a complete help desk and live chat platform that simplifies customer interactions by integrating them into a hybrid ticketing system, ensuring easy management and accessibility. It combines a universal inbox, real-time live chat, a self-operating AI chatbot, a built-in call center, and a comprehensive customer self-service portal. Packed with features like sophisticated automation rules, tags, and more than 200 integrations, LiveAgent offers robust customer service software for companies of all sizes. Known for having the fastest chat widget on the market, LiveAgent has supported over 150 million end users worldwide, including notable companies like BMW, Yamaha, Huawei, and Oxford University. Join the growing number of satisfied LiveAgent users delivering exceptional customer service. Start your free 30-day trial today—no credit card required.
Learn more
Pricing
Pricing Starts At:
Free
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
M800
Year Founded:
2007
Headquarters:
Hong Kong
Website:
www.maaiiconnect.com
Media
Recommended Products
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
maaiiconnect Features and Options
Cloud Communication Platform Software
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
Softphone Application
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Conversational Marketing Platform
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Video Chat
Messaging Software
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling
Call Recording Software
Archiving
Call Sharing
File Transfer
On-Demand Recording
Screen Activity Recording
Video Call Recording
Web Conferencing Software
Mobile Access
Presentation Streaming
Private Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Customer Service Software
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Cloud PBX Provider
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Web Conferencing
Sales Engagement Software
CRM Integration
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Video Conferencing Software
Private Chat
Record & Playback Ability
Screen Sharing
Video Conferencing
Customer Engagement Software
Communication Management
Live Chat
Video Content
Live Chat Software
Proactive Chat
Screen Sharing
maaiiconnect User Reviews
Write a Review- Previous
- Next
