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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.

Description

You don't have to spend months creating in-app messaging feeds and messaging. Instead, you can implement them in as little as a matter of weeks using Stream's activity feeds or in-app chat APIs. Stream's flexible UI kits, reliable APIs, and developer-friendly SDKs allow product teams to quickly integrate polished communication functionality found on social media platforms like Instagram, Facebook Messenger, or WhatsApp. Stream's APIs have an industry-leading 99.999% uptime guarantee, more than a billion users, and 5,000,000 concurrent connections. This makes them highly scalable and ideal for both enterprise-grade businesses as well as growing startups. Easy-to-use software components make it easier to ship fully-featured activity feeds, in-app chat functionality, and other features faster. This gives your product an edge.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Salesforce Yes 
X (Twitter) Yes 
Apple Business Chat Yes 
Engage No 
Facebook Yes 
Flutter No 
Google Business Profile Yes 
Lasso Moderation No 
Microsoft Dynamics 365 Yes 
Oracle Cloud Infrastructure Yes 
React No 
React Native No 
Shopify No 
Vision Agents No 
WeChat Yes 
WhatsApp Yes 
Zendesk Yes 
efficy Yes 

Integrations

Instagram Yes 
Salesforce Yes 
X (Twitter) Yes 
Apple Business Chat No 
Engage Yes 
Facebook No 
Flutter Yes 
Google Business Profile No 
Lasso Moderation Yes 
Microsoft Dynamics 365 No 
Oracle Cloud Infrastructure No 
React Yes 
React Native Yes 
Shopify Yes 
Vision Agents Yes 
WeChat No 
WhatsApp No 
Zendesk No 
efficy No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Stream Chat starts at $499/mo for 10K/mo MAU. Stream Activity Feeds starts at $59/mo for 5M/mo feed updates. Custom enterprise pricing is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alcméon

Founded

2011

Country

France

Website

www.alcmeon.com

Vendor Details

Company Name

GetStream.io

Founded

2014

Country

United States

Website

getstream.io

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

API Management

API Design No 
API Lifecycle Management Yes 
Access Control No 
Analytics No 
Dashboard No 
Developer Portal No 
Testing Management No 
Threat Protection No 
Traffic Control No 
Version Control No 

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