Umnico Description
The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.
Umnico Alternatives
Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
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Broadly
Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area.
Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app.
Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more.
Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support.
Broadly makes it easy for customers to find you, work with you, and rave about you.
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Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Pricing
Pricing Starts At:
$7 per month
Pricing Information:
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
Umnico
Year Founded:
2018
Website:
umnico.com
Media
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support
Umnico Features and Options
Customer Communications Management Software
Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Live Chat Software
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Umnico User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A Truly Impressive Omnichannel Messaging Solution Date: Sep 23 2025
Summary: Excellent. I've been looking for this kind of solution over the last six months and I bet I lucky that I found one
Positive: Intuitive user interface, omnichannel support works seamlessly, strong automation & templates, and analytics & reporting are insightful
Negative: A few integrations are still maturing — there are occasional quirks when connecting certain channels or CRMs; some features could benefit from further polish.
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