Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.
Description
IntelliChat is a versatile AI chatbot platform that streamlines customer interactions, enhances support processes, and facilitates sales across various channels including websites, messaging platforms, and email. Businesses can swiftly create and implement smart chatbots within minutes, requiring no coding expertise, by simply establishing a project, linking knowledge bases, and incorporating a chat widget into their site. The platform's ability to learn from a company’s available content, such as websites, PDFs, and document libraries, enables the AI to respond with relevant business information rather than relying on pre-written scripts. Furthermore, IntelliChat seamlessly integrates with popular systems like WordPress, WooCommerce, Shopify, and Google Drive, allowing the chatbot to pull information about products, documents, and support resources to provide timely and contextual replies. It also promotes omnichannel communication by linking web chat functionalities with messaging services like WhatsApp Business, Facebook Messenger, Instagram, and email, ensuring a cohesive experience for users across all platforms. Ultimately, IntelliChat empowers businesses to enhance their customer engagement strategies through intelligent automation.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
WhatsApp
Yes
Facebook
Yes
Google Business Profile
Yes
Google Drive
No
Markdown
No
Microsoft Dynamics 365
Yes
Microsoft Word
No
Oracle Cloud Infrastructure
Yes
Integrations
Facebook Messenger
Yes
Instagram
Yes
WhatsApp
Yes
Facebook
No
Google Business Profile
No
Google Drive
Yes
Markdown
Yes
Microsoft Dynamics 365
No
Microsoft Word
Yes
Oracle Cloud Infrastructure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alcméon
Founded
2011
Country
France
Website
www.alcmeon.com
Vendor Details
Company Name
IntelliChat
Country
India
Website
intellichat.io
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No