Alternatives to icibot

innRoad is an award-winning hotel management software trusted by thousands of independent hoteliers across the globe. innRoad helps hoteliers save time, increase occupancy, and boost revenue. Their all-in-one property management system includes a high-converting booking engine, channel management with 100's of Online Travel Agent connections, revenue reports, credit card processing, and reservation management. Hoteliers using innRoad have saved an average of $57 per month with innRoad payments and have seen a 20% increase in direct bookings from innRoad's booking engine and add-on features. 24/7 Live support, no hidden fees, new feature releases monthly, and unlimited training are among some of innRoad customers' favorite perks.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result. Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand. Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

GuestTraction stands as the premier authority in guest interaction, offering a comprehensive array of online solutions designed to help your establishment effectively connect with its visitors. Our services cater to a diverse spectrum of properties, ranging from expansive hotel chains to single motels. Each of our products is user-friendly, robust, and tailored to align seamlessly with your operational needs. Discover today why patrons across the globe appreciate the benefits that GuestTraction brings and how we can enhance your business's value. Recognizing that technology solutions should not be one-size-fits-all, we adopt a thoughtful approach to identify the ideal products for you, ensuring that you only invest in features that truly enhance your operations. In a rapidly evolving world, having the assurance that you can reach out to a real person when needed is invaluable. We take pride in providing exceptional customer support, making sure you feel more like a friend than just a number in our system. This dedication to personalization is what sets us apart in the industry.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.

Examine the insights from your reviews that influence sales and actively interact with customers where they are most engaged online. Uncover the significant value within your customer feedback data to pinpoint the key factors that drive revenue in your establishments. Gain actionable insights to outperform both national and local rivals in your market. By analyzing the success of leading businesses across the country, you can adopt best practices that contribute to their achievements. It has been found that prolonged wait times for food post-ordering are the most detrimental to revenue when compared to top competitors. Assess your food delivery system to ensure that both kitchen staff and servers possess the necessary training. Illuminate the aspects of customer feedback that directly affect your sales performance. Provide all management levels with visibility into their progress across regional, district, and location metrics. Keep track of business performance by identifying operational and staffing challenges, and engage with reviews for all your locations from a single platform. In addition, coordinate customer feedback from your website with social media reviews to enhance overall customer satisfaction and drive improvements. This comprehensive approach will not only streamline your operations but also foster a greater connection with your clientele.

Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.

Empower hotel staff to focus on high-impact tasks while maximizing efficiency with ALICE, a comprehensive platform designed to enhance operations and communication. This all-in-one solution elevates productivity and enhances guest experiences by ensuring that all teams and tasks are interconnected, monitored, comprehended, and refined in a single hub. By facilitating intelligent task allocation and management, staff can significantly increase their output. Furthermore, this platform provides clear visibility and transparency into all operations, enabling informed decision-making for hotel management. With actionable insights, you can hold both individuals and specific departments accountable for their performance. Ultimately, this hotel operations management tool streamlines communication, task coordination, and guest satisfaction, delivering an integrated solution for modern hospitality challenges. As a result, your hotel can cultivate a more efficient and responsive environment, leading to enhanced overall performance.

Lobbi is a cutting-edge, web-based Property Management System designed specifically for the hospitality sector, encompassing hotels, hostels, and apartments. This software is tailored to enhance operational efficiency, improve occupancy rates, and maximize online revenue streams. With Lobbi's intuitive and user-friendly interfaces, managing bookings, planning events, and organizing tasks has never been simpler. You can effortlessly handle reservations and maintain guest profiles, while automating administrative tasks. The system allows you to monitor availability and fine-tune pricing across all platforms in real-time, all from a single, centralized dashboard. You can distribute your inventory to various OTAs and eliminate the risk of overbookings. Additionally, you can import all reservations and oversee your online inventory and pricing seamlessly from one location. Lobbi also includes an easy-to-navigate housekeeping application featuring checklists, reporting capabilities, and an inspection mode. This innovative tool automates the tracking of cleaning tasks, room statuses, and special requests, eliminating the need for printed reports and enhancing overall operational efficiency. With Lobbi, hospitality management is not just easier; it’s revolutionized.

BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions.

Ireckonu facilitates connections with your guests, ensuring that every interaction is smooth and impactful, extending from the moments leading up to check-in all the way through to after they check out. This is the reason our interconnected ecosystem is meticulously crafted to oversee your operations and systems while empowering your staff, enabling you to tailor experiences that cater to the specific preferences of each guest in every room. With features ranging from guest profiling and analytics to on-the-spot assistance for hotel staff, our ecosystem revolves around the CORE, delivering genuinely unique experiences for your guests. The CORE middleware integrates your systems seamlessly as you adopt new technologies, creating an environment that collaborates effectively to not only meet but exceed guests' expectations. You will gain deep insights into what drives your guests, ensuring they return for more stays in the future. Additionally, our robust integration with Auth0 has allowed us to decouple identity management from a guest’s profile, which empowers hoteliers to implement single sign-on (SSO) and multi-factor authentication, enhancing security while simplifying access for guests. As a result, both the guest experience and operational efficiency are significantly enhanced.

INNRLY serves as your comprehensive hub for all essential business data, encompassing revenue metrics, labor expenses, payables, and operational insights. With a user-friendly interface, you can swiftly track employee efficiency, guest interactions, and compare budget projections against actual spending through in-depth reports. By consolidating crucial business information, INNRLY enables you to make informed decisions that drive success. This platform offers a unified view of revenue, labor, and operational data, allowing for real-time performance assessments across various departments. You can effortlessly oversee both employee and departmental productivity, guest service quality, and budget adherence, all while keeping costs manageable. Equip your team with a centralized dashboard that consolidates vital information regarding your hotel operations. Additionally, INNRLY provides top-tier analytical and administrative tools that simplify access to revenue and expense data, covering aspects such as sales, labor, payables, accounts receivable, expense tracking, guest satisfaction surveys, and much more, ensuring you have all the insights necessary for effective management. In doing so, it enhances both operational efficiency and overall guest experience.

Encompass-CX provides a flexible B2B customer experience management solution designed to gather, evaluate, and interpret all interactions throughout a client's journey to assess customer well-being. By analyzing these interactions, we offer insights into your accounts, products, and services, enabling you to enhance customer engagement and create a unique client experience that goes beyond mere satisfaction. With our cloud-based dashboard, you can gain a comprehensive view of customer data and share it with relevant stakeholders. This approach not only drives revenue growth but also helps identify opportunities for cross-selling, minimizes churn, and transforms at-risk clients into loyal advocates for your brand. It is essential to exceed customer expectations regarding the quality of your products and services. Encompass-CX compiles various post-sale data points, including service metrics, support tickets, onboarding evaluations, and email communications, to deliver a clear understanding of a company’s accounts. Effectively measuring client experiences is an invaluable strategy for fostering growth within any organization, ultimately leading to a more engaged and satisfied customer base. By leveraging these insights, businesses can adapt their strategies to better meet the evolving needs of their clients.

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

Umanest streamlines property management and fosters accelerated organic growth. By transforming satisfied landlords and tenants into enthusiastic advocates for your brand, you can concentrate on expanding your business. You understand the immense effort required to manage a single tenancy and dedicate long hours to provide excellent residential property management services. However, frustration arises when operations falter unexpectedly and you remain unaware of potential problems. It often feels like a guessing game regarding your clients’ satisfaction levels, whether they are pleased or displeased. With our customer satisfaction management system, you gain the assurance that client concerns are identified swiftly and in real-time, allowing your team the opportunity to engage directly with solutions, initiate conversations, and alleviate any worries. Consequently, your property management operations can flow more seamlessly, ensuring that hidden issues are brought to light and addressed promptly, which ultimately enhances the overall experience for both landlords and tenants. This proactive approach not only improves service quality but also strengthens relationships with your clients.

In today's world dominated by online reviews from guests, effectively overseeing service quality directly influences your business's profitability. Knowcross provides the essential tools required for this task. Improve operational efficiency. Elevate the standard of service for guests. Foster greater loyalty among visitors. With Knowcross, your hotel team gains access to enhanced guest insights, enabling you to anticipate needs, respond aptly, and exceed expectations consistently. By leveraging these insights, you can create memorable experiences that resonate with guests long after their stay.

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

Empower your guests with the ability to easily access all hotel amenities right from their mobile devices. They can swiftly place orders, secure reservations, book hotel facilities, submit requests, and check their outstanding bills with just a few taps. Cater to even the most discerning visitors’ needs in a fraction of the time. Effectively receive and manage real-time requests from guests, directing them to the appropriate staff members. Stay on top of daily operations by monitoring orders, reservations, bookings, customer interactions, expenses, and much more. Gather and analyze valuable feedback regarding your services to enhance guest satisfaction. Address every challenge that arises and develop strategies to foster engagement. Install small Estimote beacons throughout your hotel to precisely track each guest's location and supervise the progress of internal tasks. Automatically deliver push notifications to guests' smartphones or smartwatches to greet them and keep them informed about nearby special offers or events. Enhancing the overall guest experience will lead to higher satisfaction and repeat visits.

Enhance customer retention and loyalty by actively refining the experience, ensuring real-time visibility into performance metrics. Address and resolve issues as they arise by utilizing immediate feedback, which allows you to provide solutions to customers' challenges in the moment. Foster a customer-centric culture by sharing real-time feedback, benchmarks, and reports with your entire team, encouraging ongoing service enhancements. Establish consistent brand standards across all locations and assess results to ensure uniformity. Create actionable strategies grounded in accurate data, empowering your front-line staff to gain a deeper understanding of the customer experience. By leveraging guest feedback, you can optimize employee training initiatives, concentrating on aspects that are most significant to customers. From service quality to cleanliness, staff friendliness, and food excellence, identify the key areas of importance for your customers, allowing you to make well-informed decisions that elevate their overall experience while cultivating a loyal customer base. Additionally, regularly revisiting and adjusting these strategies will help you stay aligned with evolving customer expectations.

Enhance your guests' overall experience and boost your revenue by implementing a comprehensive, interconnected system tailored to their needs. Empower your visitors to personalize their travel adventures seamlessly. The innovative Otello HoDP platform offers you immediate insights into the performance of all departments within your establishment, accessible directly from your smartphone. This data-centric solution ensures that all accommodation processes are harmoniously synchronized. It fosters smooth communication between housekeeping and the front desk, while also facilitating process monitoring, efficient time management, and instant transaction capabilities. By utilizing the distinctive Otello platform, you can elevate your brand's reputation and cultivate guest loyalty. The system simplifies the analysis of guest data, enabling targeted marketing efforts to reach various demographics effectively. Additionally, it streamlines the management of guest requests, complaints, and suggestions by assigning them as actionable tasks to the appropriate staff members. Ultimately, this results in a more responsive and guest-centric service environment.

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you have one login, one system that is always in sync. Our suite includes a PMS, Booking Engine, Channel Manager and Marketplace with 300+ connections, Revenue Management Tool, and Payments. Trusted by thousands of hosts in over 155 countries, our solution helps our clients achieve more reservations and happier guests.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

Beds24 is a powerful and flexible Vacation Rental and Hotel Management Cloud Software to manage bookings, listings, calendars, payments, guest communication and other workflows, all in one secure place. It is ideal for vacation rentals, hotels, B&Bs, hostels, holiday homes, property owners and managers. Beds24 is a preferred and premier channel management partner with Airbnb, Vrbo, Booking.com, Expedia, a connectivity partner with Marriott, Google for Vacation Rentals and Google Hotel Ads.

Comprehensive Hotel Management Software over Cloud, Ideal for Medium and Small Size Hotels, Boutique Hotels, Hostels, B&B’s, Guest Houses and Vacation Rentals. Fully integrated Property Management System, increase your website’s traffic, commission free, Issue Receipts and Invoices, follow cash flow, Save time making guest Check-in’s, Automate your house keeping with various tools, Automatic rates with our Yield Manager module. We have a highly trained technical support team, using a dedicated system to resolve any query. Follow the evolution and performance of the property closely with statistical reports. Know what to do today and tomorrow. Log in with your user and manage your entire property, from reception to administration. Update rates, availability and restrictions of all OTAs in real-time. Top notch booking engine for your website. E-Invoice available in more than 40 countries.

It is impossible to overstate the benefits of having one version of centrally hosted software. The hotel staff does not have to deal with multiple software versions, multiple platforms and all of the associated complexities. A single software system, one database that is shared by all operational departments of a hotel, allows for seamless information flow to achieve the common goal: customer service. A single reservation system across properties gives you a complete view of your reservations and allows you to supercharge your team's workflow. Interfaces are the critical technology backbone behind hotels and the workhorse. Artificial price intelligence is a way to go beyond traditional revenue management strategies that are rule-based and manual. Fully automated business intelligence dashboards can retrieve a wide variety of information metrics across the hotel's departments or across a portfolio.

Effortless check-in and check-out processes are facilitated through an interactive Tape Chart, allowing for effective management of bookings alongside flexible folio control and the ability to send automated, customized letters. A comprehensive suite of back-office reports is available, covering aspects such as Occupancy, Bookings, Revenue, and Batch data, among others. With MyCard©, which is PCI Compliant and features the latest EMV Payment Gateway and POS hardware, automatic authorizations are seamlessly handled. Payment options include Swipe, Tap, or Dip, which can be utilized through both ethernet and wireless devices. For complete property automation, the system can be employed unattended in a Kiosk setting. Additionally, you can design a personalized Booking Engine by leveraging industry-specific APIs. Our Concierge & Request System, augmented with APIs and Webhooks, enhances communication between staff and guests from pre-arrival to their in-house experience. The platform ensures seamless, two-way integration with all GDS and major OTAs, accommodating multiple rates, availability, and bookings, thereby enhancing operational efficiency significantly. This comprehensive system empowers your property to operate creatively and efficiently, adapting to the unique needs of your guests.

SalesAgility, the creators and maintainers of SuiteCRM, is the award-winning Customer Relationship Management software. The application is fully scalable and enterprise-ready to meet any business size. The application can be customized to suit your current and future business processes. The best part is that the application is Open Source and free to all users. SalesAgility is excited to welcome SuiteCRM 8, the company's largest release since 2009. SuiteCRM 8 will bring fundamental changes to the UI as well as a new core framework.

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

Hop is an all-in one hotel Property Management System provider. Our cloud-based, responsive platform enables hoteliers to manage their properties, employees, and daily operations more efficiently, cost-effectively, and with greater efficiency. All your operations can be managed in one place using our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, Revenue and Reporting features, as well as a range of contactless tools, including a hotel app and branded hotel app. For total peace of mind, our UK-based technical and customer service teams are available 24/7. Hop can help you achieve your goals, whether you're a B&B or guest house, independent hotel or group or chain anywhere in this world. Contact us to schedule a demo online, free of charge and without obligation.

Elevate your business to new heights. An intuitive web-based booking engine can significantly boost the online reservations for your hotel. This software can seamlessly integrate with both your website and your Facebook page. By utilizing this straightforward scheduling tool, you can efficiently oversee your booking information, create reports to identify areas for enhancement, manage seasonal pricing, promotions, and advertisements, as well as room rates and extra amenities, all while leveraging an email marketing feature. This solution is ideal for all varieties of accommodations, including hotels, bed and breakfasts, resorts, lodges, guesthouses, vacation rentals, and more, ensuring that you can cater to any type of guest. Embracing such technology not only streamlines operations but also enhances customer satisfaction and engagement.

Properties globally utilize our PMS to efficiently oversee their bookings, pricing, and front desk functions. With connections to over 600 systems and a comprehensive array of features tailored for your property, it's clear why countless users opt for IQware PMS. A simple click reveals a thorough availability screen showcasing room inventory alongside existing reservations. Enhance rate management and allocate rooms with a fully adaptable solution crafted for both single and multiple properties. IQpms empowers your organization by overseeing front desk activities, managing housekeeping tasks, generating reports, and providing insights into guest preferences. Regardless of whether you operate a hotel, an all-inclusive resort, a timeshare, or any other property type, IQware is designed to streamline and enhance your operational processes. Furthermore, IQware’s Suite of Innovative Software seamlessly integrates with IQpms, offering an even more cohesive management experience. This comprehensive system not only simplifies daily tasks but also allows for a more personalized guest experience.

Our robust channel manager simplifies the process of overseeing your hotel's pricing and availability across all selected platforms. From your own booking engine to OTAs and GDSs, everything can be managed seamlessly from a single, user-friendly interface. With a high level of synchronization, it efficiently imports all online bookings through a 2-Way XML connection. Utilize the Rate Comparison tool to monitor your main competitors and maintain a competitive edge. You can adjust your pricing and availability in real-time across various booking portals simultaneously. Notable booking platforms include Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Additionally, our booking engine allows guests to make direct reservations through your website, cutting out intermediary costs and enhancing your direct booking potential. You can update prices and availability effortlessly and maintain control of your reservations anytime, anywhere, 24/7 via the web. Furthermore, increase your visibility with Google Hotel Price Ads, Hotel Finder, and Maps to attract more guests. This comprehensive approach not only streamlines operations but also boosts your overall revenue potential.

Manage all booking requests and guest interactions 24/7 with our multilingual AI assistant. Effortlessly engage with guests via popular messaging platforms such as WhatsApp through our advanced AI communication tools. Streamline and automate operational tasks with our AI-based management system, boosting both productivity and response efficiency. Utilize real-time analytics to tailor guest experiences on-the-fly, powered by AI recommendations for immediate service improvements. Equip your hotel staff with innovative solutions that address contemporary challenges and meet guest expectations. Simplify every facet of the guest journey with our AI-enhanced offerings, from the moment of booking to after they check out. Our smart solutions enable hotels to efficiently handle reservations, improve guest experiences, and foster enduring relationships through customized communication and services. With rapid processing of requests and concerns, our AI significantly elevates guest satisfaction levels. Additionally, this technology allows for continuous improvement in service delivery, ensuring that every guest feels valued and cared for.

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

RateTiger serves as a comprehensive platform for managing hotels, meeting stringent standards such as ISO, PCI, and GDPR. Esteemed by leading hoteliers, it ensures a safe and efficient approach to online distribution and channel management. With over two decades of industry experience, we provide essential tools and cutting-edge technology to enhance your business's growth. The RateTiger Channel Manager functions as a modern solution for hotel management, enabling seamless integration of your property management system with an unlimited number of direct and indirect demand channels. By offering real-time updates on availability, rate integrity, and reservation confirmations directly into your system, it allows for effective monitoring of performance and supports revenue growth. Additionally, the RateTiger Central Reservation System (CRS) acts as a pivotal hub for managing room reservations and availability across multiple properties and channels. This integration encompasses all booking platforms, including OTAs, wholesalers, metasearch engines, GDSs, and your own brand website, ensuring a cohesive and streamlined operation. With RateTiger, hoteliers can significantly elevate their operational efficiency and market competitiveness.

Oaky's comprehensive upselling platform is designed to support your hotel at every operational level. You can either explore Oaky independently or reach out to our sales team for a personalized demonstration of the product; we are eager to guide you through its features. By allowing guests to select services and products that cater to their personal preferences, Oaky creates a tailored upselling experience. This data-driven approach to personalized upselling, delivered at the most opportune moments, has been proven to enhance return on investment. Leveraging automation, Oaky enables you to boost revenue from each guest while streamlining your operations. Furthermore, Oaky improves the guest experience and generates additional revenue through strategic upselling initiatives. By sending automated communications to guests before their arrival at carefully determined times between booking and check-in, Oaky effectively increases conversion rates. Guests also benefit from continuous access to relevant add-ons and upgrades during their stay, providing a supportive atmosphere. Additionally, Oaky not only enhances the likelihood of direct bookings but also helps in decreasing cancellation rates, ultimately contributing to a more profitable hotel operation. With Oaky, your hotel can maximize its revenue potential while ensuring guests feel valued and catered to throughout their entire experience.

An all-in-one solution comprising a channel manager, property management system (PMS), and revenue management accompanied by a dedicated pricing expert ensures comprehensive revenue optimization through dynamic pricing, strategic online positioning, and promotional efforts. Experience complete transparency from our pricing specialists, making it a hassle-free product that requires minimal intervention from hotel staff. You will receive expert analysis reports filled with actionable recommendations and will have the opportunity to regularly assess performance and pricing strategies. Stay informed about the latest trends in the industry as well as developments related to the pandemic. Automated pricing is available for a full year ahead, allowing you to keep an eye on your competitors and make informed pricing decisions. Tailor your pricing strategies easily with our user-friendly parameters, and take your operations global with ZEN’s channel management system. Effortlessly manage multiple properties using our intuitive Hotel PMS, and let our fully automated pricing software handle the intricacies while you concentrate on business growth. Schedule a 30-minute demo session where we will delve into your specific business needs and demonstrate how we can assist in saving you both time and money, all while enhancing your business's growth potential. This comprehensive approach ensures you remain competitive and well-informed in a rapidly evolving market landscape.

The current generation of mobile travelers, including business professionals, conference participants, and local patrons, seeks innovative ways to connect with their accommodations and explore the destinations they visit. In turn, hotel operators recognize that meeting the demands of tech-savvy guests is crucial for boosting direct bookings, increasing service sales, enhancing guest satisfaction, and improving their rankings on platforms like TripAdvisor. Zuzapp provides hoteliers with an affordable solution to create a distinctive and enriched experience for their guests throughout all phases of their journey. Discover how you can offer a personalized, mobile, and localized experience that resonates with your valued clientele. Enhance guest satisfaction and recovery by empowering them to easily make requests, voice concerns, and ask questions that contribute to a more enjoyable stay. This approach not only meets guest needs but also fosters loyalty and encourages repeat visits.

Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.