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Description

Now, more than ever, travelers are seeking seamless and contactless experiences when staying at hotels. It’s the perfect opportunity to introduce Whistle to your establishment. Recognized as the leading contactless hospitality software by HotelTechReport, Whistle is already trusted by over 10,000 hoteliers globally. Its user-friendly dashboard not only increases bookings and digitizes check-ins but also elevates guest experiences, improves service ratings, and encourages positive feedback. With the capability to streamline operations and integrate with more than 50 property management systems, Whistle is an essential tool for modern hotels. Additionally, its innovative artificial intelligence chatbot personalizes interactions to further enhance guest satisfaction and drive additional reservations. Embrace the future of hospitality by trying Whistle for free today!

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Backup No 
Agilysys Analyze Yes 
Azure Application Gateway No 
Cloudbeds Yes 
Google No 
Infor CRM Yes 
Jonas Chorum Yes 
Mews Yes 
OnRes Yes 
OpenHotel PMS Yes 
RDPWin Yes 
Revinate Yes 
RoomKeyPMS Yes 
ThinkReservations Yes 
TimeShareWare Yes 
WebRezPro Yes 
WhatsApp No 
innRoad Yes 
roommaster Yes 

Integrations

AWS Backup Yes 
Agilysys Analyze No 
Azure Application Gateway Yes 
Cloudbeds No 
Google Yes 
Infor CRM No 
Jonas Chorum No 
Mews No 
OnRes No 
OpenHotel PMS No 
RDPWin No 
Revinate No 
RoomKeyPMS No 
ThinkReservations No 
TimeShareWare No 
WebRezPro No 
WhatsApp Yes 
innRoad No 
roommaster No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

5usd/per room/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Whistle Messaging

Founded

2014

Country

United States

Website

www.trywhistle.com

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Alternatives

Alternatives