Average Ratings 671 Ratings
Average Ratings 0 Ratings
Description
SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.
Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AbodeBooking
Yes
Cendyn CMS
Yes
Clock PMS+
Yes
For-Sight CRM
Yes
Guestmeter
Yes
HotelConnect
Yes
HotelPartner Yield Management
Yes
MasterYield
Yes
Novohit
Yes
Odysys
Yes
Integrations
AbodeBooking
No
Cendyn CMS
No
Clock PMS+
No
For-Sight CRM
No
Guestmeter
No
HotelConnect
No
HotelPartner Yield Management
No
MasterYield
No
Novohit
No
Odysys
No
Pricing Details
$56 per month
Free Trial
Yes
Free Version
No
Pricing Details
5usd/per room/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SiteMinder
Founded
2006
Country
Australia
Website
www.siteminder.com
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
