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Description

Beds24 is a powerful and flexible Vacation Rental and Hotel Management Cloud Software to manage bookings, listings, calendars, payments, guest communication and other workflows, all in one secure place. It is ideal for vacation rentals, hotels, B&Bs, hostels, holiday homes, property owners and managers. Beds24 is a preferred and premier channel management partner with Airbnb, Vrbo, Booking.com, Expedia, a connectivity partner with Marriott, Google for Vacation Rentals and Google Hotel Ads.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
AWS Backup No 
Azure Application Gateway No 
BitPay Yes 
Flexkeeping Yes 
HelloShift Yes 
HotelBee Yes 
Latenode Yes 
Mailchimp Yes 
Make Yes 
Operto Teams Yes 
PayPal Checkout No 
PriceLabs Yes 
RateBoard Yes 
SigaFinance Yes 
Stripe Yes 
Telegram No 
TheReach Yes 
Whistle Messaging Yes 

Integrations

WhatsApp Yes 
AWS Backup Yes 
Azure Application Gateway Yes 
BitPay No 
Flexkeeping No 
HelloShift No 
HotelBee No 
Latenode No 
Mailchimp No 
Make No 
Operto Teams No 
PayPal Checkout Yes 
PriceLabs No 
RateBoard No 
SigaFinance No 
Stripe No 
Telegram Yes 
TheReach No 
Whistle Messaging No 

Pricing Details

€9.60 per month
Pay as you go: no contract, no minimum term, no set-up fees. Only pay for what you use. More information and price calculator at https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.beds24.com%2Fpricing.html
Free Trial Yes 
Free Version No 

Pricing Details

5usd/per room/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Beds24

Founded

2006

Country

Germany

Website

www.Beds24.com

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Alternatives

Alternatives

Smoobu Reviews

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