• Name: Amanda B.
    Job Title: Mom
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Handy app

    Date: Apr 30 2019

    Summary: I use it to see what rewards I have available at stores and it is easy!

    Positive: I like that I can check my rewards at multiple stores in one place.

    Negative: I don't like that the rewards screen isnt the home screen.

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  • Name: Ellen S.
    Job Title: Customer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love getting great deals

    Date: Apr 30 2019

    Summary: Excellent.... glad it's offered. I am a more loyal customer. I will shop there before another store that doesn't offer Fivestars.

    Positive: Love getting bonus deals and bonuses. Also like earning points for more deals and savings.

    Negative: Nothing. Very easy to use. There is nothing wrong with it.

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  • Name: Taylor S.
    Job Title: Stay at home mom/babysitter
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I’m happy this program exists!!

    Date: Apr 30 2019

    Summary: I always earn enough points almost every visit to get money off my order, and I can stay up to date. So overall I like this program

    Positive: I’m always getting reminders, and updates about sales, coupons, and $$ off.
    It really helps out when getting my daughters new clothes

    Negative: I did not have anything against this program, I think its perfect for what it offers

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  • Name: Jennifer D.
    Job Title: Academic Coach
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent product! Very rewarding!

    Date: Apr 29 2019

    Summary: I love this system! It’s fantastic and makes me feel like I’m INVESTING my money spent on things (You get free items after spending a certain amount of money!). I find the system to be reasonable and WORTH it and I’ve already enjoyed many FREE items/meals/etc...with my purchases and birthdays by now!

    Positive: Getting FREE items after making a certain number of purchases at my favorite places!

    Negative: Having to spend up to $100 first before a free item is available.

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  • Name: Kathy M.
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Feature App

    Date: Apr 29 2019

    Summary: It’s been very nice for the reminders of the savings and rewards.

    Positive: I like being able to earn rewards. And the reminders of the savings are a great feature.

    Negative: None. I have found no problems with this software.

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  • Name: Jaime P.
    Job Title: Optician
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Want a best friend who keeps you up to date digitally on all the hottest sales and deals!!

    Date: Apr 29 2019

    Summary: Love receiving points with fivestar! The more I shop, the more I save! Who diss t need that digital friend who keeps you informed of events you may have missed on your own! Thank you five star for keeping me in the loop all the time!!!

    Positive: Five star is like magic!! Thinking about dropping by your fave boutique for a little retail therapy? No need to worry five star has your back with the hottest deals, savings, coupons and events that keeping you looking great for less!! Your fave store is also having their one year anniversary this weekend...five star to the rescue!! So you don’t miss those free swag bags!

    Negative: Yeah right!!! NONE!! So easy to use, just requires your phone number than the rest is history! Or instant savings. Shall I say!!!!

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  • Name: Ally B.
    Job Title: Alternate media coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome software

    Date: Apr 29 2019

    Summary: Overall big fan of this over over a card for each please I go to in town. I love that tons of places in Chico use it!

    Positive: I like that I don’t always have to have a punch card to gain rewards. Environmentally friendly and more convenient.

    Negative: I can’t think of any cons besides maybe it might not be as cost effective as punch cards, but I have never worked anywhere with one so that is just an assumption which could be incorrect.

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  • Name: Rebekah K.
    Job Title: Material Handler
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Savings

    Date: Apr 29 2019

    Summary: I love saving money. At local retailers what better way than 5 star simple and easy. Put in your number get your savings coupons and more.

    Positive: I like the text messages I receive with specials going on at the stores I like to shop at. Having those coupons available with just putting in my phone number is simple and easy. No cutting paper and no looking thru apps.

    Negative: Nothing really I have had no real issues. Has been simple to use.

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  • Name: Lisa Y.
    Job Title: Aquatic instructor
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Customer review

    Date: Apr 29 2019

    Summary: Overall I like that I can redeem free stuff. I like that where I use it, I am able to get a lot of points per visit and that I can use them at other places.

    Positive: So far I’m really enjoying working towards free products. I like that I don’t have to use the points until I’m ready.

    Negative: I wish there were more places I could collect points.

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  • Name: Sweetz A.
    Job Title: Laborer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I just love it

    Date: Apr 29 2019

    Summary: I just love it. Great system is easy to use. My experience so far has been great minor one small issue.

    Positive: The reward points and dicounts are really helpful. I would recommend this to anyone quick and easy

    Negative: Cant change my number on my account. Wish there was away to change it. Instead of having two accounts. I think it could be some minor improvement

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  • Name: Donald S.
    Job Title: Retirement Education Development and Consulting
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I wish more retailers were using this

    Date: Apr 29 2019

    Summary: A huge fan of having multiple spots in one account and the variety of ways in which I can earn points is fantastic.

    Positive: Easy to use. Whether it is using my card or typing in my phone number the ease of use is unmatched. Being able to use the same rewards program at a variety of places is amazing.

    Negative: Not more widespread. I wish more small businesses would adopt this product and let the app work for them.

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  • Name: Claudia W.
    Job Title: Associate
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What I think of FiveStars

    Date: Apr 29 2019

    Summary: My overall experience with FiveStars has been completely amazing. I have no complaints whatsoever

    Positive: FiveStars is a very great app. I love the fact that I’m easily able to track the amount of points I have and I also love that it lets me know how many points I need before receiving my next award. Overall, it’s very convenient and I will continue to use FiveStars :)

    Negative: I don’t have any cons regarding FiveStars. I know it will continue to be an amazing app and I’m pretty sure there are going to be even more features added. Excited to see what the future holds

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  • Name: Jessica W.
    Job Title: Purchasing Coordinator
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app

    Date: Apr 29 2019

    Summary: We just moved and it helps us get to know the restaurants around here and what people think of them while also showing us deals and rewards.

    Positive: It is very easy to use
    There are lots of deals
    It loads quickly

    Negative: So far, I don’t have any cons for this app. It works well for what we use it for which is mainly just restaurant rewards.

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  • Name: Lyndsey N.
    Job Title: Self employed
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 29 2019

    Summary: Great experience haven’t had a issue. Just wish more stores used Fivestars

    Positive: Like earning coupons and savings for stores I shop at that use Fivestars

    Negative: I haven’t had any problems. I wish more stores would have this so I could earn more points with other stores I like

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  • Name: David R.
    Job Title: Part time sales manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Application

    Date: Apr 29 2019

    Summary: Very convenient app to use and have, it's simple and easy to use.

    Positive: Sends me notifications to remind to redeem my rewards.

    Negative: I have nothing at the moment, if something comes up I'll be sure to submit another review.

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