• Name: Charles B.
    Job Title: Customer
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars review

    Date: May 01 2019

    Summary: Very pleased with the way the Fivestars loyalty program works. Easy to use and very convenient.

    Positive: Appreciated that I could collect my points through only having to give my phone number. One less loyalty card to carry/find! Very convenient.

    Negative: Everthing was great and worked very well. No specific complaints.

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  • Name: Amy R.
    Job Title: Server
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great resource!

    Date: May 01 2019

    Summary: The app interface is very easy to use, they send me notifications to remind me promotions are about to expire, and it gets me great benefits at many local small business places.

    Positive: I have loved using this app over the last several months! I have discovered several local places near me that use the app that I have in turn tried, and ended up enjoying. I like that it’s not selectively just restaurants, there are several types of different local businesses listed. Since finding my favorite nail salon near me they have recently started using the app as well, and it is probably where I use the app the most to get my points toward $$ off my services!

    Negative: Some businesses send me tons of notifications. While I do eat out a lot, I’m not one to go to the same place more than once a week, and definitely not more than once a month.

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  • Name: Danae B.
    Job Title: RN
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love being rewarded

    Date: May 01 2019

    Summary: Easy to use in multiple businesses and convenient with every purchase.

    Positive: I love being rewarded for things I buy no matter what. Occasionally I get a free drink just because and other times I save my earned points for free coffee! Easy to enter you phone number and have as an app.

    Negative: I can't think of any cons. It is so easy to use I wish more local businesses used it.

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  • Name: Mariana C.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    amazing

    Date: May 01 2019

    Summary: quick and effective, great deals, fun and simple!

    Positive: great deals all around at your favorite places! it makes my day when i get $2 off a $10 juice

    Negative: I don't like how some deals are very low after going to a certain place a lot.

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  • Name: Xue Y.
    Job Title: Self employed
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good product

    Date: May 01 2019

    Summary: I like using this app on my phone and I will definitely recommend this to my friends.

    Positive: Easy to use. The UI is really clean and nice. Helps to find coupons and save money.

    Negative: Need to have more stores enrolled in this product. Need to provide more options.

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  • Name: Nadine S.
    Job Title: Customer
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use.

    Date: May 01 2019

    Summary: Easy to use. Easy to track. Even easy to have points transferred to my account when the staff member assigned them to the wrong phone number by mistake.

    Positive: Great way to track points and receive offers. Easily to look up/track with only phone number.

    Negative: No cons have come up so far with the system in my experience. Would be nice if you could use points on sale items as there are so often sales that I can use the rewards or miss out on the sales. Feels like a waste collecting points I can’t use easily.

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  • Name: Janell X.
    Job Title: N/a
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love it

    Date: May 01 2019

    Summary: Overall though it’s been really nice since I’ve been able to get rewards at places I go to very often.

    Positive: Fivestars is pretty great. I like that it gives me some points so I can get rewards or upgrades in the future. And they sometimes will give you that when you haven’t been to a place in awhile.

    Negative: When I use fivestars, I’m not sure if it appears in the place’s current system so I sometimes miss out on the rewards I have if I don’t see it.

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  • Name: Kathleen S.
    Job Title: Supervisor
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Points App.

    Date: May 01 2019

    Summary: Easy to use.

    Positive: We see our points as soon as we pay.

    Negative: Not a lot of restaurants by using it.

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  • Name: Jennifer A.
    Job Title: Pharmacist
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great rewards program

    Date: May 01 2019

    Summary: Five stars is so convenient and easy to use. I’m never without my rewards because all I have to know is my phone number.

    Positive: I love that I don’t have to carry a dozen plastic cards to scan for each store I visit. I also love the surprise discounts and treats I earn.

    Negative: There isn’t anything that I don’t like about five stars

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  • Name: Jacob R.
    Job Title: UE
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Connecting on a new level

    Date: May 01 2019

    Summary: Love Fivestars always ask if they have it on hand and sometimes will try new places off the map from in the app.

    Positive: I love when business reach out to me when they miss me, all because of Fivestars. I love hearing about deals on my frequented places, and nearby businesses want my service on Fivestars as well.

    Negative: Not every place has Fivestars possibly because it costs too much monthly?

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  • Name: Mirza P.
    Job Title: Server
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good stuff!

    Date: May 01 2019

    Summary: I like it and I get stuff out of it. It's almost like a game lol

    Positive: Getting discounts and supporting local businesses.

    Negative: Takes forever! But it's ok, I'll slowly get there one day

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  • Name: Olivia C.
    Job Title: Technician
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    5 Stars for Fivestars!

    Date: May 01 2019

    Summary: I would reccomend using Fivestars for any location that offers it. I get discounts all the time from earning points with purchases.

    Positive: Easy to use, points for everything! Enter your phone number at locations that offer Fivestars, and get points with your purchase.

    Negative: I lost my Fivestars card, but luckily it’s connected to my phone number! I just enter my phone number and I get the points.

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  • Name: Andrea S.
    Job Title: Chief Design Officer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Universal Loyalty App!

    Date: May 01 2019

    Summary: I love Fivestars! I love that my favorite places offer Fivestars during checkout so I’m able to get points and redeem them for discounts!

    Positive: Whether it is at a coffee bar, smoke shop, cafe - it’s so universal and not just set for a specific business! I love that it’s simple and quick; all I have to do is type in my phone number and DONE!

    Negative: Only thing I can honestly think of is that not EVERY place offer Fivestars which is a BUMMER!

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  • Name: Yvonne K.
    Job Title: N/a
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great program

    Date: May 01 2019

    Summary: I'm very satisfied with the program
    Very efficient no issues

    Positive: Great program. Very simple to use now. I'm very happy with it

    Negative: No complaints or issues with fivestars
    Not applicable

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  • Name: Brittni T.
    Job Title: Attendant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of my favorites

    Date: May 01 2019

    Summary: My experience using Fivestars has been great. Again, it’s so simple to use and the rewards are easy to earn and use in store.

    Positive: I love that I have only been using Fivestars at TN Vapor for a few months and I have already gotten rewards and notifications that I could use them. It’s quick, easy, and saving me money. What’s not to love?

    Negative: There isn’t anything that I can think of that I don’t like.

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