• Name: G A.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fun program

    Date: Apr 30 2019

    Summary: It’s been a great experience I appreiacte it and it’s a lot of fun to use makes shopping more exciting

    Positive: Cool rewards and simple to use
    Easy tone
    User friendly interface

    Negative: Wish it was at more restaurants
    Not readily available
    No more applicable cons

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  • Name: Michael R.
    Job Title: Retired
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five star rating for Five Star Software

    Date: Apr 30 2019

    Summary: Very easy to use. Just enter your cell phone and it accumulates your purchases for you. Once you hit a promotion level, it suggests the discounts or let's you keep it accumulating. Discounts and offers for adjacent businesses are a big value as well

    Positive: Easy to use and love the discounts. It is very rewarding since it accumulates your purchases for you and let's you select a discount or bank it for later.

    Negative: Not everyone uses it but that is not really the software's fault. I wish more small businesses would use it

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  • Name: Missy N.
    Job Title: Business Office Coordinator
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and Fun to use

    Date: Apr 30 2019

    Summary: It's a great app for getting deals on the places I love to go.

    Positive: Rack up points at places you frequent. Get alerts for specials and deals. Very user friendly.

    Negative: I wish more places used Fivestars in my area.

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  • Name: Nikki C.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Freebies Galore!

    Date: Apr 30 2019

    Summary: I love the ease of use and it's very user-friendly.

    Positive: I like the ease of being able to just enter your phone number and instantly receive a freebie of the venue you're at or saving a freebie of nearby venues/restaurants. I've always found it tedious trying to remember a physical loyalty card.

    Negative: There's nothing that I can think of it. The system works wonderfully!

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  • Name: Arnold B.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works

    Date: Apr 30 2019

    Summary: like it use it all the time, would like to combine different restaurants on the same card

    Positive: easy to use always seems to have the correct credit. Have received numerous
    credits over the years.

    Negative: have no issues at all, fob is small and compact perfect

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  • Name: Amy Marie R.
    Job Title: Tutor
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Apr 30 2019

    Summary: Very pleasant. I love the simplicity and the ease of using the app.

    Positive: I am new to the area and I found this app easy to use. I already have a free drink just a few days after I downloaded it!

    Negative: Wish more businesses participated. Some icons are a little small but nothing that makes it hard to use.

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  • Name: Bob J.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great and easy to use

    Date: Apr 30 2019

    Summary: very positive user experience, so I’m happy with what I’ve got.

    Positive: All I have to do is enter my phone number at a vendor. No password to remember or card to carry and pull out.

    Negative: What’s not to like about it? At this point, i have no complaints.

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  • Name: Ehrin P.
    Job Title: Physician
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Apr 30 2019

    Summary: Would recommend to others. Quick to sign up and get rewards. Wish businesses would advertise it more since it's a great way to get repeat customers.

    Positive: Easy to use interface
    Good rewards
    No need to bring a rewards card
    Let's you see rewards for other nearby businesses

    Negative: Not highly advertised at businesses. The screen is just there at the register. I had to actually look up the company for more information.

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  • Name: Kelsey W.
    Job Title: N/a
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars is the best!!

    Date: Apr 30 2019

    Summary: I love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!

    Positive: I love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!

    Negative: The only thing I don't love about Fivestar is that I want rewards faster!! I know that means spending more and thats okay Fivestar is awesome!!!

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  • Name: Susan H.
    Job Title: Home
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy Peasy

    Date: Apr 30 2019

    Summary: Quick and easy. Lots of rewards. Like getting free sides at Simple Greek.

    Positive: Easy to use, rewards build up fast! Just type in my phone number and the staff /program does the rest

    Negative: Need more stores to use 5 stars program. And I don’t know why I have to type a whole paragraph for this to send to you

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  • Name: Shay L.
    Job Title: Csr
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five stars

    Date: Apr 30 2019

    Summary: Overall i really like the product and think more companies should use it

    Positive: I like how u can type the number in and everything just pops up about your account and its bright enough were u can see the screen

    Negative: The timer before it blinks off should be a little longer. It will just cut off while im scrolling to see what coupons and reading.

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  • Name: Ron R.
    Job Title: Atty
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quality food, bright ingredients, great customer svc

    Date: Apr 30 2019

    Summary: been eating here for 6 years. Wish they kept the Lower Greenville open

    Positive: healthy food, tastes good, very fresh and never soggy

    Negative: ordering can be slow during dinnertime during weekdays

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  • Name: Loren O.
    Job Title: Case Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent

    Date: Apr 30 2019

    Summary: It’s incredibly helpful and motivates me to keep going back and using my number for the possibility of getting a reward!

    Positive: I love this product because it keeps track of my visits and I feel like I get rewards much more frequently than not!

    Negative: Sometimes I get confused when they show the rewards and I’m not sure if I have to click them or if the cashier picks them. That could be set up differently. I just tell the cashier and they move it forward.

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  • Name: Trevor G.
    Job Title: Camera Operator.
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I love Fivestars.

    Date: Apr 30 2019

    Summary: It’s convenient, fun and full of special deals and savings. I have recommended Fivestars to family and friends. Many whom I know have taken advantage of the benefits Fivestars has to offer.

    Positive: The discounts and special offers are very frequent. I utilize the offers whenever given and have enjoyed the savings on food and drink.

    Negative: None. I can’t think of any cons. Therefore, I am just typing this to fill the morning minimum fifty characters.

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  • Name: DANA S.
    Job Title: Special educator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pleasant surprise

    Date: Apr 30 2019

    Summary: A pleasant surprise after frequenting a new favorite restaurant. Now I have seconds for lunch tomorrow.

    Positive: The thrill of getting more of what you already love!

    Negative: Choices, more varied please , such as a few healthy options and drink varieties

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