
Journal Journal: What is the worst current release of Outlook?
A couple weeks ago we had a front page story here Microsoft's many outlooks are confusing users . That article has had a whopping Sixty-Four comments so far. I posited that while Windows Outlook is awful, that iOS outlook is even worse. But maybe I overlooked something? Is there another current outlook release that is actually worse than either?
Outlook for Windows is, of course, awful. We can ignore the well known security issues that are very much integral to the application and the reason why it gets updated roughly once a week. My biggest gripe - as a non-voluntary user of Outlook - is over the "auto-trash" feature. Roughly once a week I'll be typing an email and something will pop up from Outlook while I'm typing for which the default action is apparently "trash the email I'm currently writing and never allow me to see it again". Drafts in Windows Outlook are beyond useless, unless you type at a rate that would make Mavis Beacon steam with rage.
Outlook for iOS though is arguably worse. The single best part of it is that it gets updated at least once a week by Microsoft. Yet because updates don't come out at the right time of the day, and they get automatically rejected if I don't consent to them within 2-3 minutes after they are announced (and at that, only if I am not actively in outlook when they are announced), I always end up having to install them later manually. The high frequency of updates though tells me that the biggest frustration of Outlook for iOS is viewed as "a feature, not a bug". Namely, I'm referring to the fact that the default action behind "reply" in Outlook for iOS is "reply all" - even though it doesn't tell you that. My employer has over 10,000 employees around the world; we rarely have a week go by where at least one person didn't accidentally hit reply all on a group email solely because they were replying from their company iPhone.
So is there a worse current release of Outlook?
And don't tell me to move to another email client; believe me I would if I could. My employer dictates that everyone use Outlook on our company (Windows 11, of course) laptops and our company iPhones.
Outlook for Windows is, of course, awful. We can ignore the well known security issues that are very much integral to the application and the reason why it gets updated roughly once a week. My biggest gripe - as a non-voluntary user of Outlook - is over the "auto-trash" feature. Roughly once a week I'll be typing an email and something will pop up from Outlook while I'm typing for which the default action is apparently "trash the email I'm currently writing and never allow me to see it again". Drafts in Windows Outlook are beyond useless, unless you type at a rate that would make Mavis Beacon steam with rage.
Outlook for iOS though is arguably worse. The single best part of it is that it gets updated at least once a week by Microsoft. Yet because updates don't come out at the right time of the day, and they get automatically rejected if I don't consent to them within 2-3 minutes after they are announced (and at that, only if I am not actively in outlook when they are announced), I always end up having to install them later manually. The high frequency of updates though tells me that the biggest frustration of Outlook for iOS is viewed as "a feature, not a bug". Namely, I'm referring to the fact that the default action behind "reply" in Outlook for iOS is "reply all" - even though it doesn't tell you that. My employer has over 10,000 employees around the world; we rarely have a week go by where at least one person didn't accidentally hit reply all on a group email solely because they were replying from their company iPhone.
So is there a worse current release of Outlook?
And don't tell me to move to another email client; believe me I would if I could. My employer dictates that everyone use Outlook on our company (Windows 11, of course) laptops and our company iPhones.