Alternatives to ZOLL Dispatch

Industry-leading NEMT & Paratransit Scheduling & Distribution Software. TripMaster offers cost-effective, efficient paratransit management software, including demand-response and NEMT. Supporting paratransit and NEMT operations using user-friendly solutions TripMaster was founded by its customers. It's a full-service transit solution that includes modules for: Automated Scheduling, Powerful custom Reporting, Integrated Voice Response, Mobile Solutions and an automated vehicle locator. CTS Software provides complete auditing support, cost control, manpower, vehicle resource management and route management. It also offers statistical reporting, computer-assisted schedule, electronic billing and many other features. We offer a 90-day money-back guarantee. After a live demonstration of TripMaster, we will set up your database and work closely with you to train your staff.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

Traumasoft is an all in one system that can manage every aspect of your EMS operations. A system of interconnected solutions manages staff, integrates processes and manages assets. It also grows revenue. You can manage all your employees from one place, regardless of their job title. Traumasoft's online booking tools and CAD simplify the process from trip intake to destination, and everything in between. All vehicles and equipment can be tracked, maintenance requests can be made, and dollars spent can all be tracked in one system. Traumasoft's Billing Solution manages incoming revenue, and provides tools to generate revenue via online and mobile apps trip scheduling.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

Efficient and streamlined solutions are essential for ensuring quicker and safer responses in emergency situations. Once a 911 call reaches a dispatch center, every second is crucial. To facilitate swift responses, call-takers and dispatchers require a dependable tool for collecting and relaying information. Our CAD 911 system significantly improves response times and effectively manages both single and multi-jurisdictional dispatching for law enforcement, fire services, and EMS. With immediate access to vital data, advanced mapping features, and the capability to implement global changes in mere seconds, call-takers and dispatchers can ensure the most effective response possible. Additionally, crucial information is shared instantaneously across different disciplines and jurisdictions, minimizing the time spent contacting communication centers and agencies during an emergency response. This interconnected system ultimately enhances collaboration and efficiency among first responders.

SPERO CAD revolutionizes intricate processes with its efficient approach, facilitating smooth and frequently automated access to vital records. Both frontline staff and management can easily access comprehensive data regarding patrol activities and dispatch procedures. By equipping communication specialists, SPERO's Computer Aided Dispatch (CAD) and its cohesive suite of products enable the management of various tasks through a single, robust system. After three years of focused development, SPERO CAD reliably fulfills the stringent needs of Public Safety Answering Points (PSAPs), law enforcement agencies, Fire and Emergency Medical Services (Fire/EMS), and other safety personnel. In line with the core principles of the SPERO System, our Computer Aided Dispatch is crafted for user-friendliness and rapid comprehension. Adopting an engaging learning model, users can swiftly understand CAD essentials, and our extensive training program is designed to be completed within just two days, ensuring that all personnel are well-prepared to utilize the system effectively. Furthermore, the intuitive design of SPERO CAD encourages ongoing user engagement and proficiency, leading to enhanced operational effectiveness in public safety services.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

Prestige CAD (Computer Aided Dispatch) is an advanced dispatching software tailored for medical transport services. It creates a professional atmosphere within the Communication Center, benefiting both Paramedics and callers alike. The software generates high-quality, easily readable reports that are essential for marketing, billing, and management purposes. Prestige efficiently monitors all Unit Status, Patient Data, 911 Calls, Response Times, and various other details on a single, user-friendly screen. In addition, it keeps track of both current and upcoming appointments seamlessly. All activities, from Call Sheets to Appointments and Active Events, are fully integrated into one cohesive system. Managing schedules for recurring and follow-up appointments is simplified to a single click with Prestige. Furthermore, CAD integrates smoothly with ProQA, MapPoint®, AVL (Street Eagle), and Prestige ePCR and Billing. If you’re interested in enhancing your service, feel free to reach out to learn how we can implement this system to optimize your communication center's efficiency. Your operational success is just a conversation away with Prestige CAD.

Stratus CAD is a highly intuitive dispatch solution that guarantees ambulance dispatch times in under 45 seconds, helping emergency services reduce critical response delays. It simplifies the dispatch process by visually mapping out the entire decision-making flow, enabling dispatchers to analyze and manage any situation with ease and confidence. Real-time tracking of response vehicles not only considers proximity but also factors in the availability of appropriate medical equipment and personnel, ensuring the best resource is sent to each incident. The solution includes embedded, free real-time reporting tools that provide instant insights into ongoing operations. Its Electronic Patient Care Report (ePCR) functionality digitizes patient documentation, reducing paperwork and improving data accuracy. Stratus CAD’s interface is designed for ease of use, minimizing dispatcher training time while maximizing operational efficiency. The platform enhances communication and coordination among emergency teams, ultimately improving patient care. Its powerful features combine to make it a reliable tool for modern EMS agencies.

The 365 CAD system enhances the efficiency of first responders by streamlining the process from the initial call taker’s response plan to the dispatcher’s automated unit selection, ensuring officers are alerted promptly. It boasts the quickest response time from call initiation to officer arrival, thanks to Velocity’s patented technology that reduces delays between those who need assistance and the emergency services. Additionally, Velocity offers a comprehensive 360° view of the situation for call takers, dispatchers, and mobile units, integrating live camera feeds and critical information regarding the incident. This interconnected system can autonomously deploy drones while providing real-time support to officers on the scene. Furthermore, 365 CAD automatically pinpoints the incident’s latitude and longitude, displaying it accurately on the CAD map. Essential details such as caller name, address, city, and phone number are seamlessly integrated into the CAD, significantly reducing data entry requirements. Operators also have the capability to create multi-agency files and update dispatches for multiple agencies simultaneously with just a single click, which enhances coordination and response efforts across different emergency services. This advanced system ultimately contributes to a more effective emergency response framework.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.

Implicit’s EMS Portal is an innovative management software that aligns seamlessly with your operational needs. Essentially, it serves as a cloud-based platform tailored for emergency medical services and medical transport. This comprehensive system consolidates essential tools required to run your organization efficiently. With features like Computer-Aided Dispatch (CAD), Vehicle Tracking System, Electronic Patient Care Reporting (ePCR), and operations management capabilities, you can effectively manage your fleet, staff, patients, and reporting, regardless of whether you operate a single ambulance or a large fleet of vehicles. Our software functions as a complete solution, offering everything that various departments might require; and if something is missing, we will customize it for you. From emergency response to inter-facility transport and routine patient delivery, our portal ensures you have all the necessary support, allowing you to concentrate on delivering the best possible care. Plus, our user-friendly interface guarantees that you and your team can adapt quickly and efficiently, enhancing your overall service delivery.

Essential information at your fingertips when it matters most. From the initial phone call to the resolution of an incident, both dispatchers and on-scene officers require precise, timely, and pertinent information. This is precisely where the Computer Aided Dispatch (CAD) Pro solution from Public Safety Pro proves invaluable. From start to finish, this software equips you with the tools necessary to make sound decisions aimed at ensuring the safety of both citizens and law enforcement personnel. Prioritizing safety during emergency responses is paramount. The CAD Pro system is specifically engineered to enable dispatchers to disseminate critical information swiftly and efficiently. In urgent situations, every moment is crucial. You need a system that operates at the same speed as your response. With CAD Pro’s intuitive platforms, you can eliminate the need to waste vital seconds gathering additional details, significantly reducing the time required to relay important information. This enhanced efficiency not only helps in managing the situation better but also contributes to a more coordinated response overall.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

Confidently manage dispatching with real-time GPS capabilities and our top-tier one-click solution for patient information and insurance verification. Say goodbye to uncertainty and tedious manual data entry. Instantly verify insurance eligibility with a simple click, thanks to our seamless API integration with Change Healthcare, eliminating the need to contact insurance providers or search for patient details. With just one click, the task is accomplished! Keep all your patient data organized for easy rescheduling of transports or setting up recurring trips without hassle. You'll never need to input patient information manually again. Each unit is equipped with real-time GPS tracking, automated travel time calculations, and direct communication with your crews, ensuring you are always aware of their locations and which team is nearest to the request. Experience quicker response times with no room for error, enhancing the efficiency of your operations. This streamlined approach not only saves time but also significantly improves service delivery.

In critical moments, the focus should be on patients rather than on clinical documentation. A thorough ePCR captures vital life-saving measures and lays the groundwork for optimal outcomes throughout the entire care continuum. ZOLL emsCharts assists medics in gathering necessary patient details on-site, and seamlessly connects with your CAD, billing systems, and ZOLL Care Exchange to aggregate essential health, demographic, and insurance information from your healthcare network. By minimizing the time spent on data entry to just a few minutes, it empowers crews to enhance the quality of care provided to patients while also generating a more accurate and comprehensive ePCR that supports every phase of patient management, from clinical assessments to billing processes. This streamlined approach ultimately leads to better healthcare delivery and improved patient satisfaction.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

Peak Transit delivers tailored Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) software solutions, alongside user-friendly passenger applications and sophisticated hardware, all aimed at streamlining fleet management and enriching the rider experience. Their CAD/AVL system for fixed routes allows for comprehensive oversight from a unified dashboard, which supports real-time vehicle monitoring, adherence to schedules, and optimal resource distribution. Customizable mobile applications keep passengers informed with real-time transit notifications, thereby enhancing overall communication and satisfaction. Additionally, Mobile Data Terminals (MDTs) equip drivers with essential tools to boost their performance and communication capabilities, providing access to schedules, alerts, and the status of onboard equipment. Automatic Voice Announcements ensure that clear and accessible passenger notifications are delivered, adhering to transit regulations and promoting inclusivity. By integrating these advanced features, Peak Transit not only improves operational efficiency but also significantly enhances the overall travel experience for its users.

If you're looking to transform the world as a leading taxi service provider, we aim to revolutionize your operations by enabling you to manage your dispatch processes with incredible efficiency. TaxiMobility is pioneering fresh technological pathways with a unique taxi dispatch system that boasts precise features tailored for all non-emergency medical transportation (NEMT) requirements. Our system is not only convenient and budget-friendly but also designed to cater to the mobility needs of individuals with disabilities, integrating GPS vehicle tracking for seamless and automated monitoring of vehicle locations to ensure safety without sacrificing comfort. Furthermore, our powerful dispatch module is dedicated to fulfilling all mobility needs in the e-hailing sector, presenting unparalleled medical transportation software equipped with effective functionalities that set a new standard in the industry. With TaxiMobility, you gain the tools necessary to enhance your operational capabilities while providing exceptional service to your clients.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

Enhance your Communication Center with a professional atmosphere by utilizing intuitive and easy-to-train software. This user-friendly system generates reports that can significantly improve your business operations, alleviating stress for dispatchers. One of its standout features is its paperless functionality, enabling Medics to modify CAD status from any location with internet access. Unlike traditional mobile apps, Medic can operate on any device equipped with an internet browser, permitting users to view Active Events and Appointments seamlessly. Since its inception in 2000, MRES CAD has been dedicated to serving the EMS system, providing specialized EMS CAD software tailored for medical transportation companies. Designed specifically for dispatching, MRES is an executable application built to meet the unique needs of the EMS industry. Users can easily retrieve data from MRES through a searchable index, generating dynamic reports for enhanced decision-making. Additionally, MRES empowers EMS dispatchers to input and modify call data efficiently into a centralized database supported by either a wide-area or local-area network using SQL Server, ensuring a streamlined operation. This comprehensive approach positions MRES as an indispensable tool for modern medical transportation companies.

Valcour SaaS CAD/RMS™ includes a comprehensive CAD interface as an integral part of its offering without any extra charges. The system allows for various dispatch methods including flexible, self, silent, and shared dispatch. To accommodate the diverse preferences of Dispatchers regarding data entry, Valcour™ features both a text-based Command Line Interface and a user-friendly menu-driven interface. Every call logged receives a sequential incident number determined by the agency's configurations. Additionally, calls can be easily canceled by selecting a checkbox on the initial call interface. Even if a call is canceled, it remains in the system with its number intact, allowing for statistical tracking or modifications such as dispatching at any future time. This approach ensures that all calls are meticulously recorded and managed, enhancing operational efficiency and accountability.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

Your community and officers depend on you from the moment you put on your headset until the time you return home. Your workday is spent bridging the gap between people who need help and those who offer it. You are constantly at the edge of chaos and sanity, so you don’t have time for software problems. You need a tool that was born from the depths and frequent calls of the busiest shifts and baptized with coffee (there is no other holy liquid strong enough to make a dispatcher happy). You need EFORCE®, CAD. EFORCE®, a Computer-Aided Dispatch System, is a lightning fast system that helps agencies focus on the important work and not on running their software. You need an intuitive CAD such as EFORCE® to help you with all the other tasks you have. EFORCE®, CAD was designed by dispatchers and ex-distributors. It has user-friendly features that are focused on the task at hand. You always have the right tools at your disposal! Get a product demo today to see for yourself!

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Ensure the protection and sustainability of business operations while empowering local fire and police agencies to enhance their emergency preparedness and training efforts. Develop and disseminate digital emergency pre-plans tailored for public, commercial, and residential spaces. Anticipate emergencies to conserve critical resources and minimize the downtime for your business by providing accessible emergency pre-plans throughout the entire response process. Equip teams to prepare, coordinate, and react with greater efficiency and speed. Streamline and optimize response times on a large scale. Leverage our safety preparedness technologies to craft and distribute vital digital emergency plans precisely when they are needed most. Maximize the advantages of business and public data as well as resources on a broad scale. Our solutions are designed to meet the diverse requirements of municipalities, fire services, law enforcement, and property managers in both commercial and residential sectors. Adaptable and cost-effective, our offerings grow alongside your specific needs, ensuring comprehensive support. Additionally, our user-friendly tools facilitate enhanced collaboration among response teams, fostering a more cohesive approach to emergency management.

EverTransit is an advanced mobile platform dedicated to transportation, technology, and data management. With state-of-the-art tools at your disposal, you can effectively oversee your fleet. Enhance your customers' mobile experience by enabling them to book rides for immediate use or schedule them for later. Operate your business according to your preferences with a comprehensive back-end system that handles billing, customer relations, and accounting seamlessly. Join EverTransit Connect, the pioneering on-demand affiliate network designed specifically for arranging rides in and out of agricultural areas. Improve the efficiency of your pre-scheduled bookings while acquiring the functionalities necessary for a more dynamic on-demand service. You have the freedom to determine how rides are dispatched, with options such as first-come, first-served, nearest driver, and delayed dispatching. Additionally, the driver application provides an intuitive interface for responding to ride assignments, accepting job offers, invoicing customers, and managing all aspects of their rides effectively. This holistic approach ensures that both drivers and customers benefit from a streamlined and responsive transportation experience.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

With Rescu, peace of mind is just a couple of taps away, as your personal dispatch is readily accessible. You can conveniently save up to four addresses for emergency dispatch, ensuring that responders receive your crucial information even when you're not present. This feature guarantees that you and your loved ones experience the most effective emergency response possible. In high-pressure situations, the last thing you need is the stress of explaining the circumstances to your family. Rescu alleviates this concern by automatically notifying your emergency contacts, allowing for seamless communication during crises. Additionally, caregivers can utilize our emergency alert device to keep track of elderly individuals or those with mobility challenges. Our one-touch feature is particularly favored by Deaf and Hard-of-Hearing users, as it facilitates communication without relying on auditory cues. All these capabilities are accessible through a single app, making it an affordable alternative compared to other services. With Rescu, you can confidently navigate emergencies, knowing that help is always just a tap away.

At Operative IQ, we are dedicated to helping agencies stay service-ready by providing innovative solutions tailored to their unique needs. Since 2007, we have partnered with hundreds of organizations to streamline their processes and improve the management of medical supply inventory, assets, fleet, and narcotics. Our platform has helped agencies save hundreds of thousands of dollars in supply costs, maintenance expenses, and vehicle downtime, driving efficiency and reducing operational costs. By creating solutions specifically designed for first response agencies, we ensure that our clients can focus on what matters most—delivering critical services to their communities. Our commitment to understanding the challenges faced by these agencies allows us to develop tools that enhance their preparedness and operational effectiveness, ensuring they are always ready to respond when needed.

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

NEMT Cloud Dispatch provides efficient software solutions for Non-Emergency Medical Transportation (NEMT) providers. Our platform ensures secure EDI integration for documents and invoices, allowing you to focus on core business operations. Seamlessly acquire more trips through integration with brokerages like MTM and MAS. Our features include automated scheduling, GPS tracking, and optimized routing plans, enhancing your NEMT operations. With advanced algorithms, our software automates every aspect of your business, from dispatching to billing. Stay connected with our intuitive smartphone apps for drivers and dispatchers. Easily book rides through our interactive user interface. NEMT Cloud Dispatch is your partner in delivering reliable and efficient NEMT services.

Assessing and planning for hazardous material risks within communities can be quite challenging. AristaTek is committed to equipping emergency planners with tools that enhance the efficiency, speed, and comprehensiveness of their vital responsibilities. Our premier product, PEAC-WMD, is a user-friendly analytical software suite that seamlessly integrates Tier II files, evaluates hazardous threats present in inventories, and simulates potential plume, explosive, and fireball hazards. Additionally, our team of in-house specialists offers detailed research briefs that delve into the analysis of specific substances. The PEAC-WMD software is crafted for on-site use, aiding First Responders in making well-informed decisions while delivering prompt operational responses for HAZMAT and CBRNE incidents when immediate knowledge is essential. In critical situations where time is of the essence, making the correct early decisions can significantly benefit the outcome as the incident progresses, ensuring the safety of responders, the community, and property. Moreover, our commitment to ongoing support means emergency planners will always have the tools they need at their fingertips.

RydeWizz, a cloud-based NEMT / EMS software that is free to use, was created to meet all your medical transport needs. This means that you can access it from any location and with any computer. You can work on one computer and finish it on another. All data is stored in the cloud. You can manage your agency remotely, dispatch from anywhere, and even manage your business via mobile.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

For those seeking enhanced power, versatility, and improved service in a mobile resource management system, InSight Mobile Data is the ideal choice. Spend a few moments discovering how we offer much more than just basic vehicle tracking, granting comprehensive visibility across your entire mobile operational landscape. Our StreetEagle solution is specifically designed for waste fleet management, integrating various tasks into a cohesive and well-supported technology platform. With MP Cloud Technologies capable of processing real-time data from StreetEagle, customers gain instant insights into their vehicles, optimizing both emergency dispatch and routine transportation operations. Additionally, LiveRoute for waste fulfills a long-standing need for companies by automating route planning and providing an online dashboard to track vehicles effectively, ensuring efficiency in daily operations. This innovative approach not only enhances fleet management but also contributes to a more streamlined workflow overall.

AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.