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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Efficient and streamlined solutions are essential for ensuring quicker and safer responses in emergency situations. Once a 911 call reaches a dispatch center, every second is crucial. To facilitate swift responses, call-takers and dispatchers require a dependable tool for collecting and relaying information. Our CAD 911 system significantly improves response times and effectively manages both single and multi-jurisdictional dispatching for law enforcement, fire services, and EMS. With immediate access to vital data, advanced mapping features, and the capability to implement global changes in mere seconds, call-takers and dispatchers can ensure the most effective response possible. Additionally, crucial information is shared instantaneously across different disciplines and jurisdictions, minimizing the time spent contacting communication centers and agencies during an emergency response. This interconnected system ultimately enhances collaboration and efficiency among first responders.

Description

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist Yes 
Ryde Central No 
Tyler Public Safety Pro Yes 
iPCR No 

Integrations

Code3 Strategist No 
Ryde Central Yes 
Tyler Public Safety Pro No 
iPCR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com/products/enterprise-public-safety/enterprise-cad

Vendor Details

Company Name

ZOLL Data Systems

Founded

1980

Country

United States

Website

www.zolldata.com/ems-software/dispatch

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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