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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

Description

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Responder360 Yes 
Ryde Central No 
iPCR No 

Integrations

Responder360 No 
Ryde Central Yes 
iPCR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Motorola Solutions

Founded

2011

Country

United States

Website

www.motorolasolutions.com/en_us/products/command-center-software/voice-and-computer-aided-dispatch/spillman-cad.html

Vendor Details

Company Name

ZOLL Data Systems

Founded

1980

Country

United States

Website

www.zolldata.com/ems-software/dispatch

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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