• Name: Anonymous (Verified)
    Job Title: Business Development & Marketing Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    MAKE YOUR WORK LIFE SIMPLE

    Date: Oct 25 2020

    Summary: I liked the ease at which I can discuss with the team and integrate my marketing tools under one roof. I also liked that I can manage all of my workflows. Slack makes my work incredibly efficient.

    Positive: Slack is incredibly easy to use software. I can discuss, track task progress, manage projects, share files, integrated with the meeting, marketing and help desk solutions using Slack software and make my work life simple.

    Negative: There isn't a lot of things I don't like about Slack.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Engineer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great collaboration tool, even for small teams

    Date: Oct 25 2020

    Summary: I am a very big fan of Slack. My three person team uses Slack everyday and we are never worried about conversations we have over slack getting lost. I would recommend to teams big and small.

    Positive: Slack is great at allowing you to have conversations about different topics at the same time (via channels). It’s also great for allowing you to search past conversations quickly and comprehensively.

    Negative: Call quality could be better on mobile devices. Also, the price for the paid version could be a bit lower.

    Read More...
  • Name: Bryce W.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Productivity Product!

    Date: Oct 25 2020

    Summary: Overall Slack is something my company uses and thrives on. It’s essential for any and all kinds of communication.

    Positive: Slack has fast and easy communication. It’s meant for multiple employees with threaded conversations.

    Negative: There are no cons really, other than just Slack has a lot of competitors.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ideal tool for team communication

    Date: Oct 23 2020

    Summary: Slack gives a central operational platform where we can perform communication and integration of business tools. One thing I liked most about Slack is that it's a cross-platform software that makes handy to communicate especially on a mobile platform.

    Positive: We can integrate tons of business tools such as currently we are using Zoom and Trello integrations. Using Slack gives us a proper spot to perform many business activities which saves time. It improves team communication.

    Negative: The thing I don't like was its custom trigger option.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director of Program Management
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An effective way to communicate and integrate business tools

    Edited: Oct 17 2020

    Summary: With Slack, you can contact and interact with coworkers. The user interface is super excellent. The tool integration support is great.
    Overall, Slack is a terrific tool for team communication. It gives me the ability to extend its power using integrated tools.

    Positive: Communication and interaction are really great at the Slack platform.
    Some features I liked and used are:-
    Integration with Trello, intuitive message and chats, mobile app and file transfer.

    Negative: No alert on incoming messages. It always needs to restart to fix.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Public Relations Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unrestricted Communication tool

    Date: Oct 15 2020

    Summary: Slack is a robust tool. It provides us everything we can ask from a communication and collaboration tool. We are very dependent on Slack for our remote work. In this current situation, Slack helps us to work efficiently. The Zendesk support can also be integrated with this software.

    Positive: You can also make communication and collaboration using Slack on Android/ios mobile devices. The Zendesk service can also get integrated with this software. The UX design is fabulous. We provide unrestricted integrations and customization.

    Negative: Everyone in our department loved the Slack tool. No cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager of Organizational Development
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Slack, A Robust Tool

    Edited: Oct 08 2020

    Summary: Just an awesome tool! Slack has been a great resource for my business to streamline communication connectivity. Now we have a robust platform to communicate, collaborate and integrate with other business tools in slack.

    Positive: Some advantages we are getting using Slack are:
    One of the productive and easiest platform to communicate with inbound members.
    The UI is user friendly. The setup and adapting this software is very simple.

    Negative: Its mobile software takes lots of time to load integrated channels.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director of Marketing
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Revolutionized Instant Messaging at Work

    Date: Oct 05 2020

    Summary: Overall, an excellent program that was overdue. It's becoming more and more mainstream so even different organizations can communicate on different workspaces without needing to create an email for every little piece of communication.

    Positive: You can make slack so much fun. Emojis and custom emoji overload. More than anything it has helped segment conversations between teams and departments into relevant chats, and in the paid version becomes a searchable spot where you can fairly easily find old conversations.

    Negative: Like social media platforms, has the potential to creep into your personal life. Delete it from your phone and just use it on your work computer if you can, because some people will message you at night or on the weekends, and nobody wants to see that!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT & Research Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Install and believe, the best communication platform

    Date: Aug 25 2020

    Summary: We spend many hours daily on this platform. We use slack to solve the limitations of our internal communication. Slack gives us the power to enhance its productivity using many integrations. The app is very polished and gives us the best communication spot.

    Positive: You can extend its efficiency by using its huge integration. You easily communicate with the internal team with slack. It makes everything easy and helps to collaborate with every member. Cross-platform app.

    Negative: Not a single con ever experienced. It's a perfect tool.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Data analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Modern team communication platform

    Edited: Aug 20 2020

    Summary: Slack is the leading team communication platform. Overall I use slack to remove the communication gap when working remotely. It also helps me simplify my task management using its wide support of tools integrations. It's my favorite and I highly recommend slack for your team communication.

    Positive: Here are the things I liked about Slack.
    #1- Modern user interface.
    #2- Mobile application support. Helps to stay collaborated right from mobile phones.
    #3- Hundreds of tool integrations available.
    #4- Custom channel designing.
    #5- Easy File sharing option.

    Negative: No cons. Overall it's an outstanding tool.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Software Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great tool for team communication and collaboration

    Date: Aug 19 2020

    Summary: Slack is a powerful messaging tool which provides a lot of collaboration features and even integrates with a lot of productivity apps making it a great choice. It really makes team work efficient.

    Positive: Highly customizable
    Team messaging with multiple channels
    Notifications
    Integrates easily with a lot of tools
    Available on multiple devices

    Negative: High price compared to alternatives
    Needs better video call quality

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Handy team communication tool

    Date: Aug 14 2020

    Summary: Slack is a very handy tool for business. It offers powerful communication for the internal team. It can also integrate with other tools. I highly recommend this tool.

    Positive: It's very easy to use. It offers instant communication for our teams. It supports hundreds of app integrations to enhance its usage. The mobile application is great.

    Negative: It worked great for me. Nothing to share about cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: ERP Consultant
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very productive with customer to clients communication

    Date: Jul 22 2020

    Summary: Excellent with effective project collaboration especially for the team members.
    More brilliant user interface.
    Easy to use and reliable with task management.

    Positive: Easy to communicate with customer for the clients.
    Most convenient with team collaboration for project management.
    Messaging is just instant.

    Negative: Reliable with team collaboration and user friendly software.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Accountant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Most convenient software with instant messaging

    Date: Jul 18 2020

    Summary: Reliable with chats and user friendly.
    Easy to create groups and channels.
    Great customer support.
    Perfect with integration with so many apps.

    Positive: Friendly with chats using bots.
    It easy it install and deploy.
    Reliable with instant messaging.
    Nice chat groups.

    Negative: Reliable with instant messaging and it's user friendly.

    Read More...
  • Name: Ramesh S.
    Job Title: Senior Technical Support
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fills Team Communication Gap

    Edited: Jun 29 2020

    Summary: Slack is a very handy platform to get connected with the management team. We are very much impressed with its features. It fills our communication gap when working remotely.

    Positive: #1- Slack gives you the best platforms to communicate with teams.
    #2- It gives integration with Salesforce and others.
    #3- You can customize notification, which helps you focus on work.
    #4- Also available on the mobile version.

    Negative: #1- Slack free version has very limited integration options.

    Read More...