Alternatives to SVRX

VoIP monitoring software that provides deep insight into WAN performance and critical call QoS metrics. SolarWinds®, VoIP & Network Quality Manager can help you monitor VoIP performance by analysing Call Detail Records generated from Cisco CallManager and Avaya Communication Manager. This will enable you to identify and eliminate distortions, latency and noise. VNQM allows you to easily analyze call detail files (CDRs) from Cisco and Avaya Communication Managers, and identify metrics such as latency and network jitter. You can also avoid packet delays in VoIP calls. SolarWinds VNQM offers a variety of powerful capabilities, including monitoring VoIP call quality of services (QoS), packet loss and latency, as well as monitoring site-tosite WAN performance with Cisco IP SLA technology. You can also correlate call issues with WAN performance to assist in troubleshooting.

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

"Rander" represents an innovative suite of computer telephony integration (CTI) applications that seamlessly merge the functionalities of telephones and computers. This software offers comprehensive control and monitoring capabilities for PBX systems including Panasonic, Avaya, Samsung, and Asterisk. With "Rander," users gain real-time oversight of the status of all station lines and enable operators to supervise all employee conversations effectively. When a call comes in, "Rander" instantly identifies the caller by cross-referencing the phone number with the contact list, displaying the name on the screen simultaneously with the incoming call. Additionally, "Rander" keeps a thorough record of calls, storing this information in a centralized database, allowing users to review their call history for any specified period while enabling operators to monitor calls across all lines. Moreover, "Rander" simplifies access to essential features of the PBX systems, such as call forwarding, interception, and notifications, eliminating the need to remember complex codes for these functions. This efficiency not only enhances productivity but also streamlines communication processes within an organization.

Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.

VoIP Route's hosted phone service utilizes cutting-edge cloud technology to enhance your business connectivity while eliminating the hefty expenses associated with conventional premise-based systems, all without sacrificing quality. Effortlessly connect and collaborate using phones, smart devices, computers, or laptops. As a premier SIP trunk service provider, VoIP Route caters to both IP-PBX systems and analog/digital telephone adapters or gateways. Our commitment to delivering outstanding service at competitive prices has earned us the trust of both partners and customers alike, all backed by unparalleled support. Residential VoIP leverages advanced technology to ensure optimal performance while significantly reducing costs. By replacing outdated phone lines with digital data, you can utilize the Internet for your calls, making residential VoIP substantially more affordable than traditional phone services. This transition not only cuts down on monthly expenses but also enhances the overall communication experience for users.

Intelligent Recording offers an extensive selection of hardware and software solutions tailored to satisfy various call recording needs, ranging from simple systems to comprehensive setups that support call documentation and staff training. Whether it involves capturing conversations from analog lines, recording IP phones, managing SIP trunk lines, or handling PRI/BRI and digital station-side recordings, Intelligent Recording has a suitable option for any organization. Our offerings cater to both small businesses and large national enterprises that demand centralized data storage and analytical features. For smaller establishments, the Call Tracker series provides an easy-to-implement, cost-effective recording solution that simplifies the setup process. By seamlessly integrating our reliable Call Recording technology with your existing local network, we deliver a variety of standalone recorders that fulfill the performance and budgetary needs of even the tiniest businesses while ensuring top-notch functionality. This adaptability makes Intelligent Recording a versatile choice for companies of all sizes looking to enhance their communication processes.

At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.

Wiretap Telecom provides an extensive range of VoIP and SIP trunking services designed for businesses in need of scalable, dependable, and secure communication options. Our intuitive user portal enables effortless management of services, featuring tools such as real-time analytics for calls and faxes, comprehensive trunk operation logs, and efficient call routing management. Additionally, it supports diverse messaging solutions like Email2SMS, SMS App, and smooth PBX integration, which caters to various messaging requirements. With the capability for international calls to any country and the convenience of managing multiple accounts through a single platform, Wiretap Telecom guarantees global connectivity and efficient operations. Our SIP trunking services work seamlessly with a variety of PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, making integration simple while enhancing voice functionality. By prioritizing user experience and operational efficiency, Wiretap Telecom stands out as a leader in innovative communication solutions for businesses.

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

A hosted phone system, also known as PBX (Private Branch Exchange), enables businesses of all sizes to utilize an advanced enterprise-level telephone system without the significant expense associated with physical telephone infrastructure. This system is fully managed and operated by GlobalPhone, your provider of Voice-over-IP services. Operating in the cloud grants you the flexibility to work from various locations, including the office, home, or on a mobile device, while still having complete access to the office phone system. You gain access to features typically reserved for Fortune 500 companies, such as auto-attendants, call centers, hunt groups, conferencing options, call recording, and voicemail services. Unlike traditional phone networks that rely on copper wires to connect to an in-house PBX, SIP trunking eliminates the need for these outdated copper connections by employing Voice over Internet Protocol (VoIP) technology to establish a virtual phone line or trunk, facilitating the transmission of voice traffic to your phone system. This modern approach not only reduces costs but also enhances the overall functionality and reliability of your business communications.

Alcatel-Lucent Enterprise's OpenTouch Session Border Controller (SBC) is a robust software solution that ensures the security of SIP trunks and enterprise communications. Acting as the critical boundary between the business and SIP trunking services, it defends against threats such as VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC delivers secure and scalable connectivity for both SIP and media, featuring capabilities like audio transcoding and NAT traversal for enhanced audio and video interactions. This solution guarantees affordable and secure communication over the internet and with various SIP service providers. Additionally, the SBC incorporates a web-based management system with pre-built configuration templates, simplifying the setup process to just a few clicks for certified SIP trunking providers. With its ability to provide cost-effective interoperability, the SBC supports numerous protocol adaptations for a wide range of SIP trunking providers, ensuring flexible and efficient communication solutions for enterprises. Overall, the OpenTouch SBC stands out as a comprehensive solution for enterprises looking to enhance their communication security and efficiency.

MercuryTel offers a distinctive blend of telecommunication services, cutting-edge technology, and professional expertise, all supported by our exceptional PhonePro assistance, making it the ideal business phone service you've been searching for. Fully adaptable to accommodate both small and large businesses, MercuryTel comes equipped with a wealth of features, is highly customizable, and remains budget-friendly. Your package includes local and long-distance calls, as well as Cisco®, Mitel®, and Yealink® digital phones, along with unlimited support, all for a fixed monthly fee. Traditionally, investing in your own phone system was the only route to access advanced functionalities, but these systems are often prohibitively expensive! As technology progresses, maintaining these systems can lead to expensive repairs and necessary upgrades, with additional costs imposed by dealers for every change or adjustment. However, with MercuryTel, you’ll find that there’s no phone system to purchase, and all features are provided without any hidden fees! This means your business will not only present a more professional image but also enhance communication efficiency and productivity, all while avoiding the hefty costs associated with traditional phone systems. Embrace the future of business communication with MercuryTel and experience the difference in your operations.

Go Trunk offers a SIP trunking service that is both affordable and reliable, providing a comprehensive communications platform for businesses utilizing their own PBX systems. It supplies inbound phone numbers and facilitates the connection of outgoing calls to the public switched telephone network (PSTN). With Go Trunk, companies can access robust communication features, flexibility, dependability, and cost savings. Our blog dedicated to SIP trunking will keep you updated on the latest industry trends and innovations. The articles will serve as an introduction to SIP trunking, highlighting its advantages over traditional telecommunications methods like ISDN. Additionally, the posts will guide you in setting up your SIP trunking and maximizing the benefits of unified communications to gain a competitive edge in your industry. While there is a wealth of information available on VoIP, much of it tends to concentrate primarily on financial aspects. However, it is essential to explore the broader implications and advantages that come with adopting SIP trunking for modern businesses.

SIPStation provides a SIP trunking solution that allows companies to transition to VoIP, leading to lower telecommunications expenses while maintaining high service quality. This service guarantees cost reductions when moving away from conventional telephony providers and is designed to integrate effortlessly with various PBX systems, including Switchvox, PBXact, FreePBX, among others. Notable functionalities include the ability to port existing phone numbers, facilitating a smooth migration from traditional phone lines without the need to replace current VoIP-compatible PBX systems, as well as SMS capabilities for competitive messaging services. Furthermore, its scalability allows businesses to easily adjust the number of SIP trunks they use based on their specific needs, while a bursting feature permits exceeding the total trunk count temporarily. Additionally, Direct Inward Dialing (DID) offers low-cost phone and toll-free numbers, and an integrated failover mechanism ensures uninterrupted call routing to alternative numbers during service disruptions. This comprehensive approach not only enhances communication efficiency but also empowers businesses to adapt swiftly to changing demands.

The Cisco Unified Border Element (CUBE) serves as a robust Session Border Controller (SBC) designed for enterprises, enabling secure, scalable, and adaptable voice and video communications between corporate networks and provider SIP trunks. It encapsulates four essential roles: session management, security enforcement, protocol interworking, and boundary definition. CUBE effectively facilitates signaling compatibility between SIP and H.323 protocols and manages media interworking, which includes DTMF, fax, modem support, and codec transcoding, while also executing address and port translations to ensure privacy and conceal network topology. Additionally, it offers features such as billing and call detail record (CDR) normalization, quality-of-service (QoS) optimization, bandwidth management, as well as media services that include forking and proxying capabilities. Moreover, CUBE can be implemented either on Cisco routers or as a virtual solution on Cisco UCS servers, accommodating centralized, distributed, or hybrid deployment strategies, which makes it versatile for various organizational needs. This adaptability allows businesses to tailor their communication infrastructure to meet evolving demands effectively.

solidDB has gained global recognition for its ability to deliver data at remarkable speeds. Millions of solidDB installations can be found across telecommunications networks, enterprise applications, and embedded systems. Leading companies like Cisco, HP, Alcatel, Nokia, and Siemens depend on solidDB for their most critical applications. By storing essential data in memory instead of on traditional disk systems, solidDB outperforms standard databases significantly. This allows applications to achieve throughputs ranging from hundreds of thousands to millions of transactions per second, with response times that are measured in mere microseconds. In addition to its revolutionary performance, solidDB includes built-in features that ensure data availability, helping to maintain uptime, avert data loss, and speed up recovery processes. Furthermore, solidDB is designed to offer administrators the flexibility to customize the software to meet specific application requirements, while also including user-friendly features for easier deployment and management, which contributes to a reduction in total cost of ownership (TCO). Ultimately, the combination of high performance and adaptability makes solidDB a preferred choice in the competitive landscape of data management solutions.

Yeastar K2 IPPBX is available as both hardware and software. It supports 2000 users, 500 concurrent conversations, and 400 VoIP trunks across multiple locations. This gives medium and large enterprises full flexibility and capability. Yeastar K2IP PBX is designed to meet the communication needs of today and tomorrow. It offers enterprise-level features and exceptional reliability. It also allows remote working with next-level Linkus UC Softphone.

VTlogger is a web-based software application available as open source under the LGPL license, designed to work seamlessly with our range of telephony cards, enabling the development of reliable and user-friendly call recording and customized call tracking solutions that cater to organizations of all sizes across various industries. This software is capable of recording audio and capturing essential call details, such as call detail records (CDR), from voice communications over primary rate ISDN lines (E1/T1/J1), as well as traditional analogue trunk lines (POTS) and PBX extensions. Whether your operation involves managing hundreds of calls each day or thousands every hour, our solutions stand out as the ideal option for those seeking a practical and cost-effective system, supported by outstanding vendor assistance. By utilizing our VTlogger software, users can construct a multi-channel analogue voice logger or a call recorder for primary rate lines at a cost comparable to that of a computer combined with a Voicetronix telephony card, potentially resulting in an investment as low as $50 per channel for a system capable of handling a primary rate ISDN line. Moreover, this versatility ensures that organizations can scale their call recording needs efficiently without incurring excessive expenses.

The Bosch VMS Viewer provides the capability to monitor live feeds and access recorded footage from Bosch's network-connected cameras and recording devices. It is compatible with both modern Bosch video products and older systems from the brand. This viewer can be installed on 64-bit versions of Microsoft Windows Operating Systems. The software includes two components: an Operator Client for live monitoring and video playback, and a Configuration Client for setup purposes. As a new iteration of the Bosch Video Management System, the base package offers 16 cameras for live viewing or local storage, 5 Bosch recording solutions, and access to 16 unmanaged sites at no cost. Users have the option to expand their system through additional licenses, accommodating up to 500 cameras and 10,000 sites. Furthermore, for those needing more advanced features, upgrading to a Bosch VMS Professional system is straightforward and enhances the functionality of the original system. The Operator Client specifically enables users to seamlessly monitor live video and review previously recorded data, making it an essential tool for effective video management.

Leverage Verizon’s Voice-over-IP (VoIP) network through IP Trunking to provide your organization with affordable and adaptable communication solutions. Affordable voice services for businesses can distinguish between merely being advantageous and gaining a competitive advantage in the market. As companies navigate an increasingly interconnected landscape, IP Trunking can enhance team productivity, improve connections with clients and partners, and optimize expenses simultaneously. Organizations aiming to manage and streamline their IT expenditures will find significant benefits. This solution is especially beneficial for enterprises that handle a high volume of VoIP calls concurrently, including those involved in disaster recovery, seasonal retail, and call centers. Additionally, government entities looking to upgrade their infrastructures can fully capitalize on their unified WANs. IP Trunking facilitates voice communication over digital networks rather than relying on conventional telephone lines. This technology is designed to accommodate a large number of simultaneous connections, allowing organizations and agencies to better manage their costs while enhancing communication efficiency. Ultimately, embracing IP Trunking can serve as a strategic move towards modernizing communication frameworks across various sectors.

We provide a sophisticated SIP trunking solution designed to enhance efficiency and deliver substantial cost savings. Comcast Business SIP Trunking operates on the nation’s largest VoIP network, ensuring reliable communication. This service comes with dedicated bandwidth, featuring a robust 100 Mbps connection to facilitate seamless voice and data transmission. The versatility of Comcast SIP enables various configurations tailored to your business needs, supporting 6 CCS and accommodating up to 800. You have the flexibility to set up trunks in a manner most suitable for your organization, whether it’s for inbound, outbound, two-way, single, or multiple trunk groups. Additionally, you can implement continuity features, such as overflow and failover, to guarantee that no calls are missed, regardless of high call volume or service interruptions. Furthermore, the service is bolstered by Comcast Business's Quality of Service (QoS) and round-the-clock expert support. In case of emergencies like natural disasters or power outages, you can easily reroute calls to a preselected number. Moreover, you can link caller information to display the name and number of incoming callers, enhancing your communication experience and efficiency further.

AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

This PBX software platform is designed for easy installation and configuration, and it is fully compatible with our telephony hardware. It caters to small and medium businesses (SMBs) that desire a high-quality phone system typically associated with larger corporations, but without the hefty cost! OpenPBX leverages the user-friendly nature and efficiency of desktop PCs, seamlessly integrating them with traditional telephone handsets to provide advanced features and complete control over your communication system. Whether you need to connect to primary rate (E1/T1) trunk lines or standard POTS lines, Voicetronix offers the appropriate line interface hardware. Customers can take advantage of the OpenPBX Do-it-Yourself (DIY) option, allowing them to construct their own phone system using affordable PC servers running Linux and standard analog telephones. By configuring and maintaining their own phone system, users can eliminate the dependence on a technician for setup and support. Additionally, with a web browser, users can effortlessly navigate the system to select and listen to their voicemail messages, making communication management more convenient and efficient than ever before.

The Avaya Session Border Controller for Enterprise (SBCE) is a powerful tool specifically crafted to enhance and safeguard real-time communications within corporate networks. It plays a vital role in environments that utilize SIP-based Unified Communications (UC), offering key features like security, interoperability, and the ability to scale. The SBCE is offered in two distinct versions: Standard Services and Advanced Services, tailored to meet diverse organizational requirements. In a high availability (HA) setup, SBC servers are arranged in pairs, with one functioning as the primary unit and the other as the backup. Both units are managed by either a single Element Management System (EMS) or a replicated pair of EMS. This solution enables customers to leverage Avaya’s extensive expertise in deploying SIP trunks and efficiently managing a large user base within enterprises. Furthermore, organizations can ensure uninterrupted communication even during maintenance or unexpected failures, making it an essential asset for any enterprise focused on reliability.

Mitel's OpenScape Session Border Controller (SBC) is a highly adaptable solution that offers extensive SIP interoperability, sophisticated media management, and strong security features. Tailored for VoIP infrastructures, this controller efficiently terminates SIP sessions on the WAN side, which helps ensure that traffic comes from verified sources while also scrutinizing SIP and media packets for any protocol discrepancies or irregularities. The OpenScape SBC actively regulates firewall "pin holes" for RTP and SRTP media streams. Its compatibility extends to Mitel’s MiVoice Business, MiVoice MX-ONE, and MiVoice 5000, in addition to OpenScape Voice, OpenScape 4000, and OpenScape Business, making it a versatile choice for organizations of all sizes. This solution accommodates various deployment methods, including virtualized software for VMware ESXi, and is set to support commercial off-the-shelf hardware like Lenovo servers in the near future, alongside a gateway option featuring Kontron servers. As such, it provides organizations with the flexibility to choose the most suitable infrastructure for their specific requirements.

CallConfine offers a revolutionary solution for recording calls and logging voice communications, available in various configurations such as analog ports (4, 8, 16, 24), digital options (single, dual, core), digital extensions (8, 16, 24 ports), and VOIP systems. This solution is widely adopted in sectors like financial institutions, banks, hospitality, call centers, BFSI, public sectors, and corporate environments to capture telephone conversations. By utilizing CallConfine, organizations can enhance their operational accuracy and efficiency with minimal effort. It allows for effective monitoring of marketing and customer service departments, thereby bridging any communication gaps with clients. Furthermore, when disputes arise, having recorded conversations can prove invaluable in resolving conflicts, as these recordings serve as crucial evidence to address discrepancies and maintain customer trust. As a result, CallConfine is recognized as a comprehensive compliance solution that ensures adherence to policies, facilitates performance management, monitors interactions, and ultimately prioritizes customer satisfaction, making it an essential tool for any business aiming for excellence. In today's fast-paced business environment, leveraging such technology can significantly contribute to a company's success and reputation.

DID Logic is a global provider of VoIP services that supplies local, geographical, toll-free, and mobile virtual numbers across 139 nations. Our infrastructure consists of 12 Points of Presence (PoPs) around the globe, enabling us to offer your users a seamless local calling experience through either an enterprise-level SIP trunk connection or PSTN forwarding. With our local SIP trunk service, you gain direct and low-latency access to regional voice carriers. You can quickly deploy our services and connect to your IP PBX without delay. By leveraging local VoIP gateways in 12 countries, you can effectively reduce latency in your communications. Each PoP is intricately linked to various voice carriers, ensuring reliability and efficiency. We maintain our own network and utilize hardware-based switches, which enhances our operational capabilities. Furthermore, we possess our own Autonomous System and procure IP transit directly from Tier 1 carriers to ensure high service quality. The hardware utilized in each PoP is owned by DID Logic, and our SIP termination is routed to local carriers. RTP streams are transmitted over the lowest latency domestic IP links, avoiding the need to loop through aggregation sites. Additionally, DID Logic is affiliated with multiple Internet Exchanges (IXes) globally, granting us access to hundreds of networks through meet-me rooms and cross-connects, which further strengthens our service offerings. Our commitment to providing high-quality VoIP solutions positions us as a leader in the telecommunications industry.

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

Switchvox is tailored for businesses similar to yours, offering enterprise-level features, a comprehensive pricing structure, and a design that has garnered awards, making it more than just another VoIP system for business phones. It provides a smart approach for your organization to leverage Unified Communications (UC) and collaboration tools at a reasonable cost. With functionalities such as chat, video conferencing, quick dialing, status updates, presence indicators, and customizable call rules, your team and clients can communicate more effectively. Switchvox stands out as a highly adaptable and scalable UC platform. It features smooth integration with IP phones, SIP trunks, and PSTN connections, as well as various collaboration and productivity capabilities, allowing you to choose from multiple deployment options. In educational environments, effective communication is crucial, and Switchvox delivers an accessible, user-friendly solution that goes beyond a standard phone system that merely handles calls. This platform ensures that schools can maintain seamless interactions and foster an engaging learning atmosphere.

In 2013, Flowroute emerged as the pioneering software-centric carrier, introducing the Flowroute HyperNetwork™ to meet the rigorous demands of carrier-grade services while leveraging the flexibility, automation, and scalable nature of cloud technology. The Flowroute SIP Trunking solution allows for seamless integration with existing PBX systems or analog/digital telephone adapters in just a few steps. Customers enjoy the freedom to adjust their call capacity as needed, paying solely for the minutes they consume, which means there are no limits on concurrent calls with Flowroute’s inbound SIP trunking. This eliminates the hassle of capacity planning, as the system automatically generates new instances to accommodate increasing call volumes, ensuring that voice services can expand effortlessly. Additionally, Flowroute optimizes outbound call audio transmission through the most efficient routing path available, enhancing call quality while reducing costs for both local and international calls. Overall, Flowroute's innovative solutions provide unparalleled flexibility and efficiency in telecommunications services.

HxGN OnCall Records provides a comprehensive Records Management System (RMS) that facilitates swift data input and offers real-time notifications, along with instant search and retrieval features and extensive reporting options. This cloud-based RMS is designed to support every aspect of law enforcement operations and administrative tasks. As a flexible and scalable solution, HxGN OnCall Records empowers agencies to efficiently collect and utilize information, thereby minimizing officer paperwork, enhancing investigations, streamlining administrative processes, and effectively managing resources to bolster community safety. By reducing manual and redundant tasks, law enforcement officers can devote more time to community engagement rather than report writing at the station. The system boasts a full suite of law enforcement functionalities, encompassing field and office reporting, data management, investigations, property and custody oversight, as well as analytical tools. Additionally, it accommodates both single and multi-agency applications, allowing for easy customization through configuration and featuring built-in interfacing capabilities for improved integration. Such comprehensive features make HxGN OnCall Records an invaluable tool for modern law enforcement agencies striving for efficiency and effectiveness.

The Ingate SIParator® serves as an effective and adaptable Enterprise Session Border Controller (E-SBC) designed for secure and interoperable SIP connectivity, enabling seamless integration of PBXs and Unified Communications (UC) systems with SIP trunking providers. By streamlining SIP trunking processes, the SIParator facilitates the connection of remote UC endpoints, the aggregation of SIP trunks, and the distribution of sessions across various sites and service delivery points. It is widely used for securing Real-Time communications, ensuring SIP interoperability, and providing extensive connectivity options. This robust solution is compatible with all existing network infrastructures and includes a standard SIP proxy along with a SIP registrar. Furthermore, it supports Network Address Translation (NAT) and Port Address Translation (PAT), as well as Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) for encrypting both SIP signaling and media. By addressing common security concerns related to enterprise VoIP, the SIParator ensures a safe and dependable communication environment for organizations. Its versatility and reliability make it a preferred choice for businesses looking to enhance their communication frameworks.

Experience cutting-edge telecommunications software combined with a robust communication network designed to enhance your business capabilities. Our hosted solutions are engineered to elevate both your outbound and inbound calling operations while simultaneously cutting down costs. We offer enterprise-grade SIP Trunking at competitive wholesale prices, ensuring unlimited capacity for high-quality, high-volume outbound VoIP services. By implementing our system, you can lower your office telephony expenses and enhance functionality through features like unique call routing, call recording, and comprehensive reporting. Our specially designed network is equipped to manage incredibly high call volumes while maintaining outstanding call quality and unwavering reliability. If you need to reach more clients, Blue Telecoms provides advanced features such as industry-leading answer machine detection, outbound number rotation, and lead recycling strategies. We utilize only tier 1 VoIP carriers and infrastructure, guaranteeing superior service and reliability. Additionally, our multiple carrier partnerships ensure that your critical projects remain uninterrupted, no matter the circumstances. With Blue Telecoms, you can take your communication capabilities to new heights.

Scalability is a hallmark of LINXS Communications. As your business grows, so will the need for additional VoIP service. Let us handle all the work so you can concentrate on your business. Linxs Communications Cloud PBX business VoIP phone systems can help you save money on your phone bills while improving your business communications. LINXS Communications allows you to receive and make calls directly from your desktop using a softphone or your mobile phone. Hardware shouldn't be an obstacle to entry. Gigabit phones offer superior clarity to analog phones. You can choose from 110+ unique features. Plug and play VoIP phones are what you need to make your business successful. Support is available in the United States 24 hours a day, 7 days a week, 365 days a year. You will always receive the same response to your emails or calls.

SIP.US is an innovative cloud SIP trunking service tailored to enhance business communication through quick setup, adaptable management, and an array of powerful features. The intuitive self-service control panel empowers users to effortlessly oversee SIP trunks, acquire and manage phone numbers, activate or deactivate services, analyze and export real-time call data records (CDRs), and adjust billing settings, all within a matter of minutes. Additionally, SIP.US facilitates business SMS, offering a secure and immediate messaging platform for interactions with customers and clients. With extensive Direct Inward Dialing (DID) capabilities, businesses can easily search for and order both local and international numbers, most of which can be set up immediately. The service also supports Bring-Your-Own-Bandwidth, granting users the flexibility to select their internet provider and bandwidth, while being compatible with both G.711 and G.729 codecs. Furthermore, SIP.US ensures that businesses can scale their communication solutions efficiently, adapting to their growing needs without hassle.

R.E. Communications provides an IP-PBX system powered by Asterisk, compatible with all standard SIP phones and equipped with high-level features suitable for environments ranging from just 1 phone to as many as 4000. Additionally, these systems facilitate SIP trunking, allowing users to mimic the functionalities of a hosted solution while significantly reducing costs per seat. For instance, a system designed for 10 phones can efficiently operate with only 4 to 6 SIP trunks, resulting in notable savings compared to the expense of a hosted solution for the same number of seats. This versatility makes R.E. Communications’ offerings particularly appealing for businesses looking to optimize their communication infrastructure while managing expenses effectively.

Our award-winning Avaya IP Office, accessible worldwide, provides a comprehensive unified communications platform that is both implemented and managed on-site. To enhance the interactions and experiences of both your customers and employees, delve into the extensive capabilities available with IP Office. You can analyze customer calls effectively by utilizing features such as call recording, tracking, and reporting. With the Avaya Call Reporting functionality integrated into IP Office, you can capture and document incoming calls seamlessly. Furthermore, you have the option to incorporate real-time call center agent seats and dashboards to optimize call management processes. When you pair Avaya IP Office with a subscription to Avaya Spaces, you unlock a versatile application that encompasses voice, video, messaging, conferencing, and calendar functionalities, all of which are accessible from any device and location. This integration not only streamlines communication but also enhances overall productivity across your organization.

Globitel's SpeechLog Call Recorder solution offers an all-encompassing approach to call recording that can be tailored to meet the specific operational needs of any call center. It is compatible with nearly all telephony environments, such as traditional TDM and VoIP systems, facilitating a smooth transition during technology upgrades as your business continues to expand and adapt. With extensive multi-site recording and playback features, it maximizes network resource utilization and enables data center consolidation while ensuring universal and transparent access to recorded calls, regardless of their capture location. Moreover, the SpeechLog Call Recorder allows you full control over the architecture for deploying your call recording system. The solution's reliability is particularly highlighted by its redundancy and high-availability options, ensuring uninterrupted functionality, which is crucial for businesses that cannot tolerate downtime. This combination of flexibility and robustness makes it an ideal choice for organizations aiming to enhance their call management processes.

Sangoma Wholesale Carrier Services, previously known as VI Communication Services, has been tailored to enable Internet telephony service providers (ITSPs) and managed service providers (MSPs) to deliver the high-quality services their clients desire seamlessly. Companies can utilize our communication APIs to integrate voice and messaging capabilities into their applications, facilitating effortless interaction with their customers. As an ITSP, MSP, or value-added reseller (VAR), you can enhance the offerings for your current retail SIP trunking clientele by providing additional phone numbers and VoIP services that may not be accessible within your current network, thereby generating new revenue opportunities. Alternatively, if you're just beginning your journey, you have the option to launch a new retail SIP trunking service and incorporate the features you wish to provide to your clients, including messaging, conference bridging, and a variety of other functionalities to enhance their experience. This flexibility allows businesses to stay competitive in a rapidly evolving market.

Callcruncher offers a robust, user-friendly, and cost-effective Call Intelligence solution. This cutting-edge platform handles the complexities of call accounting, comprehensive reporting, detailed analytics, call tracking, rating, and recording, which proves essential for businesses of all sizes, from small enterprises to large corporations. By integrating your VoIP system seamlessly into client decision-making frameworks and productivity tools, Callcruncher enhances client retention and drives the acquisition of new customers. It allows managers to communicate with agents discreetly, providing essential support for sales and service challenges without the customer's awareness. Additionally, the system identifies the source of incoming calls, equipping agents with tailored campaign scripts and pertinent information. This functionality promotes a more efficient allocation of time, empowering agents to engage with and convert more clients effectively. Ultimately, Callcruncher not only boosts revenue but also significantly improves the management of customer service inquiries. With its wide array of features, it stands as a vital asset for businesses aiming to optimize their communication strategies.

Engineered with distinctive features and advantages, this system can revolutionize your company's communication infrastructure into a formidable asset. You can effortlessly join both static and dynamic conferences, monitor participant lists, and extend invitations to new members. Strengthen the connections necessary for optimizing your operations, all while integrating seamlessly with your preferred CRM platform. VoIP stands out as a budget-friendly and highly effective phone system option for enterprises. By hosting your PBX with 1Voice, you eliminate hardware expenses, potentially saving up to 65 percent compared to traditional analog systems, as we handle all hardware requirements and maintenance. This allows you to focus on growing your business without the hassle of managing outdated technology. Embrace the future of communication with a solution designed to adapt to your evolving needs.

Hotel Phone Solutions: VoIP Services. IP | Analog. Hotel Communication Systems: PBX, Administration, Guest Interaction, VOIP Applications. Our VoIP services for hotels provide an economical PBX tailored specifically for the hospitality industry. It includes an integrated PMS interface, call accounting, voicemail, and room status features, ensuring seamless operations. Designed to be compatible with leading hotel telephone brands, this system has been successfully deployed in over 100 properties across more than 25 countries. It serves as a fully functional and cost-effective solution for replacing outdated PBXs and works well with existing guest room phones. The system not only facilitates call management and billing for guests but also offers a compatible VoIP mobile softphone for both guests and staff members. It features a comprehensive dashboard for monitoring and reporting analysis, including room status and minibar codes. Additionally, an API is available for third-party integration and oversight. Hotel Phone Solutions: VoIP Services - GuestU PHONE enables guests to utilize their personal mobile devices for hotel calls through VoIP technology. Moreover, Hotel Phone Solutions: VoIP Services - Nonius IP-PBX provides further enhancements to the communication experience in hospitality settings.

Cisco BroadWorks serves as a robust platform for enterprise communication and collaboration, delivering exceptional security, performance, and scalability. Partnered with Cisco service providers, it seamlessly integrates with Cisco Webex to address a comprehensive array of communication and collaboration requirements for businesses. Recognized as the leading cloud business communication solution globally, Cisco BroadWorks caters to over 26 million users across various enterprises, from small startups to large multinational firms. With a commitment to mission-critical security and reliability, it boasts an impressive 99.999% uptime, ensuring full redundancy. Additionally, it adheres to all relevant regional regulations concerning security, data privacy, and law enforcement requirements. Cisco BroadWorks encompasses a wide range of PBX functionalities available at user, group, site, and enterprise levels, including features like hunt groups, auto-attendants, unified messaging, and contact center capabilities. This versatility makes it an essential tool for organizations aiming to enhance their communication infrastructure effectively.