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Description
MercuryTel offers a distinctive blend of telecommunication services, cutting-edge technology, and professional expertise, all supported by our exceptional PhonePro assistance, making it the ideal business phone service you've been searching for. Fully adaptable to accommodate both small and large businesses, MercuryTel comes equipped with a wealth of features, is highly customizable, and remains budget-friendly. Your package includes local and long-distance calls, as well as Cisco®, Mitel®, and Yealink® digital phones, along with unlimited support, all for a fixed monthly fee. Traditionally, investing in your own phone system was the only route to access advanced functionalities, but these systems are often prohibitively expensive! As technology progresses, maintaining these systems can lead to expensive repairs and necessary upgrades, with additional costs imposed by dealers for every change or adjustment. However, with MercuryTel, you’ll find that there’s no phone system to purchase, and all features are provided without any hidden fees! This means your business will not only present a more professional image but also enhance communication efficiency and productivity, all while avoiding the hefty costs associated with traditional phone systems. Embrace the future of business communication with MercuryTel and experience the difference in your operations.
Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Secure Cloud Analytics
Yes
MiCloud Connect
Yes
Microsoft Outlook
Yes
Integrations
Cisco Secure Cloud Analytics
No
MiCloud Connect
No
Microsoft Outlook
No
Pricing Details
$10.40 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mercury Network
Founded
1996
Country
United States
Website
mercury.net/phone-business.php
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
Yes
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
