Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
Description
Wiretap Telecom provides an extensive range of VoIP and SIP trunking services designed for businesses in need of scalable, dependable, and secure communication options. Our intuitive user portal enables effortless management of services, featuring tools such as real-time analytics for calls and faxes, comprehensive trunk operation logs, and efficient call routing management. Additionally, it supports diverse messaging solutions like Email2SMS, SMS App, and smooth PBX integration, which caters to various messaging requirements. With the capability for international calls to any country and the convenience of managing multiple accounts through a single platform, Wiretap Telecom guarantees global connectivity and efficient operations. Our SIP trunking services work seamlessly with a variety of PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, making integration simple while enhancing voice functionality. By prioritizing user experience and operational efficiency, Wiretap Telecom stands out as a leader in innovative communication solutions for businesses.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3CX
No
Asterisk
No
FreePBX
No
Yeastar Cloud PBX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Vendor Details
Company Name
Wiretap Telecom
Founded
2012
Country
United States
Website
wiretaptelecom.com
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
Yes
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No