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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide a sophisticated SIP trunking solution designed to enhance efficiency and deliver substantial cost savings. Comcast Business SIP Trunking operates on the nation’s largest VoIP network, ensuring reliable communication. This service comes with dedicated bandwidth, featuring a robust 100 Mbps connection to facilitate seamless voice and data transmission. The versatility of Comcast SIP enables various configurations tailored to your business needs, supporting 6 CCS and accommodating up to 800. You have the flexibility to set up trunks in a manner most suitable for your organization, whether it’s for inbound, outbound, two-way, single, or multiple trunk groups. Additionally, you can implement continuity features, such as overflow and failover, to guarantee that no calls are missed, regardless of high call volume or service interruptions. Furthermore, the service is bolstered by Comcast Business's Quality of Service (QoS) and round-the-clock expert support. In case of emergencies like natural disasters or power outages, you can easily reroute calls to a preselected number. Moreover, you can link caller information to display the name and number of incoming callers, enhancing your communication experience and efficiency further.

Description

Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Comcast Business

Founded

1963

Country

United States

Website

business.comcast.com/enterprise/products-services/unified-communications/sip-trunks

Vendor Details

Company Name

Edigin

Website

edigin.com/call-recording/

Product Features

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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