Fivestars Reviews

Summary: I like it. Not a bad application. Although I did like it better before the update.

Positive: Often get rewards and discounts. It's easy to use and gives offers almost weekly.

Negative: Sometimes it doesn't process points. There were times when I had an offer and it wouldn't let me use it.

Summary: Food is great but staff could be trained to be friendly.

Positive: The food are always great. Consistent umami. The Blackened Ramen is to die for!

Negative: The waiting area is outside, asked the hostess if she can switch on the heater and she told us to wait by Angels and hearts so we wont be freezing. She later sat the people after us because she said she called our name outside. Told her that she was the one that told us to wait over there. We ended up waiting extra time because of this. Server was a bit unfriendly. Not one smile. Not to mention we told them that its one of our friends birthday. He said that they dont do anything for birthdays. Atleast wish her a happy birthday, but nothing.

Summary: Overall, the program is run greatly. And I don’t have any issues day-to-day (just those rare issues from time to time).
Very great rewards system and I will always be happy to connect at other stores and/or recommend it to any retailers looking to create a rewards program!

Positive: Customer:
The rewards benefits
Very easy to use
Not spammy
It’s all digital! (Saving the planet w/out using punch cards!!!!)
Employee (I work at a retailer that uses five stars):
Easy to see when customers have points to redeem
Easy to use!

Negative: I don’t have any cons as a customer, but from the retailer perspective. I do wish it was easier for customers to know when they actually had points to redeem. Sometimes I get customers that are confused thinking they have something to redeem when in reality they don’t (could just be miscommunication)!
I wish there was a way for us to edit a customers information if the number they entered is taken by another account. Or if there was an easier way to report the issue to five stars. Just because those situations are tricky because we can’t guarantee their points won’t be used by whomever had the number before them.

Summary: Good experience, cannot complain. Been using and it keeps me up to date.

Positive: Good way to keep customers in the loop with deals and pricing.

Negative: I think we need a domain, like an app or website that is MORE interactive.

Summary: So far it is a ok experience. I have nothing else to say.

Positive: For the most part five star give rewards that help out and give the option to use or not too use

Negative: You have to visit the place more then once to rack up points and it is usually alot of visits before you unlock a reward

Summary: Good savings when in need of savings. Easy and friendly to use the app

Positive: I love food and with these savings, helped me save some money when I go out with family and friends! Thank you!

Negative: Have to spend more now to be able to get to the free stuff.

Summary: I love the location! It’ll be nice if staff interact with customers more!

Positive: I always get Bubble Gaga and love it! Taste always consistent and refreshing!! Love the location.

Negative: I found milk tea taste always different but I guess cuz they are always busy?!

Summary: easy to use, just enter you number and you would get points

Positive: I like how its easy to use and you only need one account for most of the bubble tea places i go to.

Negative: wish there was a way for the users to track their points.

Summary: Pretty good reward system vs normal programs that retailers/restaurants offer and has great potential.

Positive: Many stores have it
Get text rewards you can redeem
Only need a phone number to sign up
An app to track progress

Negative: I wish that the reward points can be one cumulative bank and not separate points for every restaurant. So you have to visit the same restaurant multiple times to unlock rewards.

Summary: Very good. We have been using the app for a few years now and wean many bonuses.

Positive: Earning points in places I frequently shop is a great perk. Whether it be free items or $$ off it’s definitely worth it.

Negative: There are not enough participating vendors in our area.

Summary: Easy to use, glad that companies are using a system like this.

Positive: I like the rewards system. You can earn free toppings, drinks, etc. And it’s easy to use (entering your phone number).

Negative: Takes awhile to earn a reward. Wished they had a way to earn points quicker.

Summary: Highly enjoy

Positive: Really enjoy being able to see my rewards from the app on my phone.

Negative: Nothing that I have come to see. Hope to not see any in the future

Summary: Easy to use app with the opportunity to earn free stuff and the app even tells you all the locations that participate in the app.

Positive: Great way to earn free stuff from my favorite restaurant (Clean Eatz).

Negative: Wish I didn’t need so many points in order to get the free stuff.

Summary: My co-workers and I come here once a week. We love the value, the portion sizes and the salsa bar.

Positive: Quick service
Reasonable prices
Friendly staff
Excellent salsa bar

Negative: Nothing. It’s a good go-to Mexican place when you want simple yet tasty food.

Summary: Great experience using FiveStars, highly recommend!

Positive: Great way to collect points for multiple stores, easy to understand and use, easy to redeem points

Negative: Frequency of text alerts received from various stores