• Name: Liz B.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Free stuff!

    Edited: Apr 25 2019

    Summary: It was a positive experience. Will continue to use the app.

    Positive: easy to collect rewards; they seem to add up quickly

    Negative: Wish it was easier to see my current rewards. Not sure what I have

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  • Name: Joel W.
    Job Title: Educator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Teapresso Perfecto!

    Date: Apr 25 2019

    Summary: Teapresso Hilo is absolutely the best boba in Hilo... I've visited other Teapressos and the Hilo location stands head and shoulders above the rest. It is always a pleasant and consistent experience... and the flavors... their drinks, AMAZING! I'm nearly a daily regular... somedays more than one visit!

    Positive: Excellent Customer Service
    Fantastic Ambiance
    OUTSTANDING Product Quality & Consistency
    Quick Service
    Friendly Comfortable Environment

    Negative: Parking can be a bit tight... but service is quick, so it normally isn't long before a parking spot opens up.

    Read More...
  • Name: Sundeep R.
    Job Title: Consultant
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great concept

    Date: Apr 25 2019

    Summary: Great, positive experience with Fivestars. Need to expand to more stores.

    Positive: Rewards for everyday shopping. Monitored easily via the app.

    Negative: Not available everywhere. Limited options for stores. No instructions on actually claiming the rewards from vendors.

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  • Name: Jared L.
    Job Title: Barista
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 25 2019

    Summary: Nice to have some incentive to return. I think it's much better than having nothing.

    Positive: That it give your name when you input your number.

    Negative: That the points do not add up very quickly with some restaurants. I would return far more if it was at least a little more points per dollar.

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  • Name: Donna V.
    Job Title: Billing Specialist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Bonny’s Bistro

    Date: Apr 25 2019

    Summary: Pleasant people working there and pleasant people playing there as well

    Positive: They’re always very nice and very accommodating there, so I enjoy going back because I’m treated well

    Negative: There isn’t anything about it that i didn’t like very easy to use even for people that might have difficulty

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  • Name: Thu M.
    Job Title: Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy-to-use tool with great offers

    Date: Apr 25 2019

    Summary: Very good experience using Fivestars. Please keep working with more local businesses.

    Positive: Ease of use: All we need to do at local businesses which partner with Fivestars is to plug in our phone numbers. Fivestars is able to identify my current location and pops up coupons that are available around me.

    Negative: The software shows how many more points I need to earn before I can redeem an offer which can be confusing sometimes because it shows the available offers in the box. However, that is not something that can be redeemed right now. We have to read a little more careful to see that we are xyz points away in order to redeem that specific offer.

    Read More...
  • Name: Alice K.
    Job Title: Chief Google Queen
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A pleasant surprise!

    Edited: Apr 25 2019

    Summary: Punch in numbers.
    Get points.
    Redeem points.
    Duh.

    Random sentence to meet the 50 character requirement.

    Positive: I love getting points for everyday purchases at Vivel Crepes. I plan to redeem some soon.

    Negative: I need more points.

    Random sentence to meet the character requirement.

    Read More...
  • Name: Wendy B.
    Job Title: Customer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic Fivestars app!

    Date: Apr 25 2019

    Summary: Easy..User friendly..Great format! I love the idea of keeping the business local!

    Positive: The simplicity of the app not only makes it user friendly to all, but it also makes it easy to understand with the layout and the clarity of the options means no confusion. Top knotch!

    Negative: Nothing at all..its great! The only suggestion I have is to maybe make the font bigger?

    Read More...
  • Name: Johnnie D.
    Job Title: Barber
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Business

    Date: Apr 25 2019

    Summary: Overall I had nothing but a great experience dealing with Discount Beauty Supply

    Positive: I like that they are friendly and knowledgeable about their products and I like the prices and wide selection of products.

    Negative: There is nothing I can say bad about Discount Beauty Supply, I have found no fault so far

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  • Name: Crisha C.
    Job Title: Accounts Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great App

    Date: Apr 25 2019

    Summary: Loving the ease of using this app !

    Positive: Ease of use, easy to navigate, loving it!

    Negative: none so far

    Read More...
  • Name: Natalie A.
    Job Title: Self Employeed
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I like Fivestars

    Date: Apr 25 2019

    Summary: I like that it is discreet, I don't have to say my phone number out loud. Overall, it is easy and convenient.

    Positive: Fivestars is easy and convenient. I like that I can enter my phone number without saying it out loud where anyone could hear it.

    Negative: I have not had any issues using Fivestars. I simply shop at a store that using the program.

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  • Name: Chi B.
    Job Title: Profuction
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great drink

    Date: Apr 25 2019

    Summary: Great. If there were more promotion, it would be greater

    Positive: Taste good. My family likes to go to chatime all the time.

    Negative: There is not much promotion for loyal customers. Too long wait on the weekend.

    Read More...
  • Name: Aaron S.
    Job Title: Manager, Closed Captions
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple to use

    Date: Apr 25 2019

    Summary: Overall, it's simple, intuitive, and easy to earn rewards with local businesses.

    Positive: I like how easy fivestars makes it to join and track reward programs.

    Negative: None so far, I have had an overall great experience.

    Read More...
  • Name: Oleg H.
    Job Title: Auto Glass shop CSR
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing!

    Date: Apr 25 2019

    Summary: Amazing system that works flawlessly. I can’t complain about any issues I’ve had thru the program. I’ve always had a good result from this and honestly it’s a great idea. More stores need this.

    Positive: Fast, easy, convenient and reliable. I’ve never ran into an issue when earning points thru the service. It always feels good when the teller says you have points and you are awarded for the amount of purchases you have gone through.

    Negative: I don’t see why this field needs a minimum of 50 characters to be honest. I haven’t had any negative experiences with this program.

    Read More...
  • Name: Vikki A.
    Job Title: High School Teacher
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five Star Rocks!!

    Edited: Apr 25 2019

    Summary: Everyone in the store is very friendly, helpful, and knowledgable. They go out of their way to help you pick out what you will like best and get you the best prices for it.

    Positive: Great products! Great deals!! Excellent customer service!!!

    Negative: I have never had a problem with using Five Star. All of the notices and options have been great!!

    Read More...