• Name: Annalynn A.
    Job Title: Research
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Favorite Pho in Town

    Date: Apr 26 2019

    Summary: We love going here. It is really close from home and the prices are affordable.

    Positive: We love this place because of the warm vibe, good food and great customer service. They never fail. Always has the smiles on their faces.

    Negative: I really don’t have anything to say about “what I don’t like here”

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  • Name: Nikki V.
    Job Title: Vehicle inspector
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    good point system.

    Date: Apr 26 2019

    Summary: Great overall experience, used five star at multiple locations in different states

    Positive: Points are tracked and loyalty/consistency gets rewarded.

    Negative: Takes many many visits placed somewhere to redeem anything substantial.

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  • Name: Brooks W.
    Job Title: Rope access tech
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    great rewards service

    Date: Apr 26 2019

    Summary: Great service, great rewards and incredibly easy to use whenever I stop in. I'm over all very satisfied with the service.

    Positive: I love fivestar rewards. I use mine regularly for double points, free atomizers and liquid. I like supporting local businesses over shopping online when I can, and this rewards system is a nice bonus for doing just that.

    Negative: No real cons when using this system. Only problem I've ever had is that the liquid I buy only comes in the nicotine level i need in a 60ml bottle, and my rewards when high enough are only for a 30ml bottle.

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  • Name: Christian Kenneth P.
    Job Title: Arch Tech
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Purchase with Benefits

    Date: Apr 26 2019

    Summary: Incredibly good so far! Will highly recommend this to people.

    Positive: Been using this for years and purchases I make in Sentry Box hurts less in the wallet when you can redeem it for value. Incredibly happy with their services and would always use it whenever a chance presents itself.

    Negative: Fairly limited places to use at the moment, but hopefully more places accommodate their rewards program.

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  • Name: Eric L.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Apr 26 2019

    Summary: Excellent. It's easy to use and low maintenance. I don't think about it too often so rewards are a nice surprise.

    Positive: Single design, either a card or phone number to use your account.

    Negative: None come to mind. An app would be nice, maybe there is one, but I don't know about it.

    Read More...
  • Name: Naomi C.
    Job Title: Teacher
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 26 2019

    Summary: Overall, I like Fivestars. I never had any serious problems and the only problems were outside factors such as no internet for the program to work. Besides that, it’s super easy to use, convenient, and hassle free.

    Positive: I can just use my number to sign in and don’t need a punch card to carry around . Way more convenient. To my knowledge the stars don’t expire either(?) . Also the promos are automatically on the five star account so it’s just way more easy to use.

    Negative: Honestly, I can’t really think of any cons except obviously if the companies internet is down, you can’t add to your accounts through the program. This has happened only maybe two times for me. The WiFi was down and I was unable to add points to my account after a purchase.

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  • Name: Selena P.
    Job Title: REALTOR
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 26 2019

    Summary: Five Stars so far has been my favorite loyalty reward program (over punch cards, belly, etc) and I take full advantage of restaurants that use them (ie. if I see a special discount on a certain day, I try to go).

    Positive: -no card to scan or carry
    -loyalty point that goes to freebies and discounts
    -available at many eateries around town
    -notification of promotions on my cell phone
    -point accumulation linked to telephone number (not to credit card)

    Negative: -point accumulation requires phone number entry
    -dependent on hardware installation

    Read More...
  • Name: Andrea S.
    Job Title: Mother
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I like Fivestars

    Date: Apr 26 2019

    Summary: Very easy to use especially the screen they have by the clerk to type my phone number in to check my points

    Positive: I like that it is easy to use and able to track the points for my purchases.

    Negative: I cannot think of any cons it has been very simple to figure out

    Read More...
  • Name: Antoniette M.
    Job Title: Food service
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Coco 22nd Anniversary

    Date: Apr 26 2019

    Summary: Awesome experienced and thank you.... 😉 ..... hoping for next time

    Positive: I'm happy and satisfied! Great Job! Keep it up guys.... Hoping for next time

    Negative: It's great and Nothing I didn't like....No more no less

    Read More...
  • Name: Meghann M.
    Job Title: Paraeducator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five Stars for Five Stars!

    Date: Apr 26 2019

    Summary: Overall very pleased with the program! Great rewards, great value. Free program. Get rewarded for your purchases!

    Positive: Love how I am able to earn rewards by making purchases.
    Versatile...works for several different businesses!
    Earn coupons/rewards for buying things you already were planning on buying!

    Negative: Nothing really. I enjoy earning rewards! Wish that I knew all the businesses that use this!

    Read More...
    1 user found this review useful.
  • Name: Saige J.
    Job Title: CSR
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pretty Neat App

    Date: Apr 26 2019

    Summary: Really great experience with the app. User friendly and simple mechanics.

    Positive: Easy to use
    Very common between stores
    Love the bonus coupons stores send through the app

    Negative: Not quite sure how to get rid of places I don't shop at anymore/never have (suggested shops that pop up with promo coupons)

    Read More...
  • Name: Chantel M.
    Job Title: Scretary
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love it

    Date: Apr 26 2019

    Summary: I love that I have one account for multiple stores. Several of my favorite stores use this platform and it’s great that I don’t have to sign up for yet another loyalty program to start earning points.

    Positive: It’s easy, it’s simple, I get to earn prizes, and I get to save money.

    Negative: What’s not to love?! You don’t need to use fifty characters to describe cons when a product works as it should.

    Read More...
  • Name: Jackie C.
    Job Title: None
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great!!

    Date: Apr 26 2019

    Summary: Great job on all the places that serve what I want! I never know which place I get an alert from. Love the ease of this.

    Positive: I look getting the information in my email alerting me to great deals from places I love!!!

    Negative: None that I can see. Works great and everyone should be using it!

    Read More...
  • Name: Charlene W.
    Job Title: Consultant
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly Satisfied

    Date: Apr 26 2019

    Summary: If I have accumulated certain points, the check-out person always mentions it to me. They are very good. Overall I hope you continue to offer this.

    Positive: I do like five stars in my interaction at GTM. The prices at GTM are good to start and then Fivestars make it even better!

    Thank you and keep up the good work!

    Negative: I have not had any experiences that were negative. If I have accumulated certain points, the check-out person always mentions it to me. They are very good.

    Read More...
  • Name: Lisa H.
    Job Title: Quality Control Technician
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love the deals!!

    Date: Apr 26 2019

    Summary: So many discounts, and point are so easy to add up for great purchases.

    Positive: I like gaining points toward promotional purchases. I am able to receive many discounts easily just by purchasing my favorite ejuice!

    Negative: I really haven't had anything I don't like about the app.

    Read More...