Alternatives to Celerity Telecom

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs.. With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.

Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology. Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality. Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.

Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Convoso: The Ultimate Dialer for Sales Teams Who Mean Business Since 2006, Convoso has redefined what it means to excel in outbound sales. Powered by cutting-edge AI, our platform doesn’t just support growth—it drives domination. We’re here to help you stand out, boost profitability, connect with more leads, and crush engagement like never before. And don’t worry—our built-in compliance tools ensure you stay on the right side of TCPA and all the other regulations. Convoso is trusted by thousands of businesses across industries like insurance, financial services, solar, home services, BPOs, lead generation, and legal. We’re not just a dialer. We’re the tool that closers rely on to win.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Adversus serves as an outbound dialing solution designed to enhance your calling strategies, automate tedious tasks, and deliver essential insights for optimizing outbound workflows and overall efficiency. Founded in 2015, Adversus emerged from the founders' frustrations with the rigidity of their previous solution, igniting a vision to create a transformative outbound tool. We prioritize user-driven innovation, recognizing that each user possesses unique needs and expectations. Our platform offers extensive flexibility and customization across all workflow elements, ensuring that our users can tailor their experience to meet specific requirements. At Adversus, we strive to develop a forward-thinking solution that remains relevant and cutting-edge, aiming not just to respond to market changes, but to redefine what is achievable within the industry. Businesses across various sectors utilize Adversus to enhance their outbound calling activities, with user bases that can range from a single user to several hundred, all united by the goal of increased efficiency. Ultimately, our commitment to innovation and user satisfaction sets us apart in the competitive landscape of outbound dialing solutions.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Quvu is a fully cloud-based, innovative contact centre management system. Our technology is self-built and empowers businesses to transform the way they handle customer contact, analyse performance, and improve agent productivity. Quvu offers tangible benefits to call centers of all sizes by incorporating Predictive and Preview dialling, our advanced iQ wallboard, Real-Time Customisable Statistic, Ofcom & TPS Compliance, and many other intelligent features. Everything you need to manage your operation is accessible through a user-friendly web interface that can be accessed from any web browser. Quvu is a powerful tool that allows you to reach more customers and prospects, conduct market research, and ensure customer retention. It also provides valuable insights that can be used to improve your performance.

Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday

Monitor your predictive dialer campaigns in real-time to assess their effectiveness, track the number of leads contacted, and identify which leads require follow-up calls. If you encounter a voicemail, simply hit the Play Message button, and the dialer will automatically wait for the beep to leave your message, allowing you to efficiently proceed with your next calls. Instead of merely inputting names and numbers, ensure you upload comprehensive information so your agents are fully equipped with the necessary data to close sales. You can also listen in on your agents' calls live to evaluate their performance, utilize whisper features for training purposes, and employ the barge-in feature to intervene when necessary. All you need is a headset and a computer, as our services are entirely online, making traditional phone systems feel outdated. This seamless integration enhances productivity and empowers your sales team like never before.

CommPeak helps contact centers improve inbound and outbound communication through cloud-based solutions that strengthen global reach and improve agent performance. With reliable, intuitive software focused on customer engagement, each product makes communication easier, driving business growth. Covering a full range of communication needs, Commpeak provides predictive dialing and omnichannel messaging for expanding customer outreach. Cloud PBX provides a flexible internet-based calling system for business communication. HLR LookUp helps identify and connect with active numbers, A–Z VoIP termination enables global calling, and DID numbers create a local presence in target markets. With over 100 CRM and other system integrations, CommPeak is easy for teams to take to. The products also provide real-time performance monitoring that increases operational visibility and helps organizations manage communication as it happens. Supported by AI insights, a tier-1 provider network, and 24/7 live support, CommPeak delivers the reliability and adaptability contact centers depend on to manage communication at scale and maintain global connectivity.

Say goodbye to the tediousness of manual dialing and the frustration of answering machines. The predictive dialing system employs numerous phone lines nationwide, allowing inside sales or telemarketing agents to connect swiftly with potential clients. With an impressively low cost per outreach, your pre-recorded message can be sent instantly to both businesses and homes with just a click. The interface is customizable to suit your specific industry needs; for instance, IT sales professionals can maintain data on servers and operating systems, while a moving company may track client addresses and locations. You have the flexibility to dial as frequently or infrequently as desired, granting full control to the Inside Sales representative. For B2B sales teams, our Voice Broadcasting feature is worth considering. Simply relax as your message reaches thousands of individuals within minutes, making your outreach more efficient than ever. This innovative approach not only saves time but also maximizes your communication efforts significantly.

An Outbound Calling Solution Tailored to Fulfill All Your Sales Objectives. This system empowers your agents to enhance their phone interactions, leading to increased sales and improved customer service. By predicting agent availability and automatically adjusting to have new customers ready to speak, it minimizes time spent on dialing and waiting for unanswered calls. Agents can greet prospects personally and jump straight into the conversation, eliminating unnecessary preliminary exchanges. You will have access to a real-time overview of your company's call metrics, allowing you to monitor the overall health of your call center and evaluate agent effectiveness. This information can be leveraged to enhance both profitability and operational efficiency. Ensure optimal staffing by aligning the right agents with the necessary skill sets to meet demand during peak times. Additionally, the solution integrates robust compliance and cybersecurity measures that are grounded in identity and access management, effectively managing risk. An efficient lead tracking system prevents the loss of potential contacts or sales by capturing callbacks from previous missed calls, thus facilitating a seamless follow-up process. As a result, your sales team can focus on conversions rather than administrative tasks.

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

Discover everything essential for establishing an exemplary call center tailored to your business needs. Greenlight CRM offers a comprehensive call center software solution that addresses all your customer contact technology needs within a single hosted platform that is user-friendly, compliant, customizable, and rich in features. By merging advanced technology with industry expertise, Greenlight turns your ambitions into tangible outcomes. Our cloud-based call center software boasts a fully compliant predictive dialer, efficient call scripting, seamless inbound call management, and an advanced CRM system, all crafted by Greenlight to enhance business intelligence. With an extensive array of customization possibilities, you can adjust your solution to fit your specific requirements and integrate it with your current systems. This system is designed to optimize your team's efficiency and professionalism while ensuring your data is utilized effectively at all times. We prioritize understanding your business deeply, leveraging our extensive industry experience to help you achieve outstanding results. This collaborative approach guarantees that we meet your expectations while fostering a successful partnership.

Harness the Incredible Potential of the Cloud with our Predictive Dialer Service. RedCloud boasts a growing user base of over 2,000 individuals, establishing it as one of the most reliable and comprehensive predictive dialers available today. We are committed to supporting you throughout the entire process to make certain that your software solution is effectively implemented and yielding the anticipated results. Our team will meticulously configure and optimize your hosted solution to align with your specific needs. Additionally, our experts are dedicated to minimizing the learning curve, enabling you to better comprehend how the dialer operates for both your inbound and outbound campaigns. Furthermore, RedCloud integrates seamlessly with various popular CRM systems, enhancing your overall experience and efficiency. With our service, you're not just getting a tool; you're gaining a partner in your communication efforts.

Thank you for taking the time to read this, and we apologize for the extensive nature of this article; however, a significant business decision looms, and it is crucial that all relevant information is presented clearly to facilitate your decision-making. You find yourself here because something feels off, and it's likely that you do have an underlying issue that needs addressing. Your business is operational and generating revenue, yet you believe that daily processes should be more straightforward and efficient. You feel the need for greater oversight of both the broader aspects of your operations as well as the finer details. You have concerns about your conversion rates and worry about potentially losing leads, leading you to ask whether there's a method to ensure that every lead is properly accounted for. You recognize the importance of appointment outcomes in your sales process, but you question whether your sales team can consistently provide timely and accurate reports for every meeting they attend. This approach encompasses all the tools necessary to drive sales and provide you with peace of mind, ensuring that your business runs smoothly and effectively.

Nuxiba Technologies has increased companies productivity by more than 50%. We have simplified contact center life and reduced downtime and costs. Nuxiba offers the most comprehensive contact center suite at the lowest price per agent. We have 45% market share because we provide the best technical support and our clients stay with Nuxiba for an average of 12 years. Nuxiba, which is TPCA compliant, offers end-to-end services for your Contact Center in Cloud. Discover why Nuxiba has the industry's only three-month guarantee.

Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.

Utilize Voice Broadcast to convey crucial alerts, promotions, updates, and notifications to a variety of audiences including customers, employees, and voters. Our newly optimized procedure allows you to effortlessly select your sender and receiver, enabling you to dispatch your messages within minutes. You can acquire local and toll-free numbers from our extensive database to enhance your advertisements and monitor the success of each campaign. By analyzing these results, you can make informed decisions and gain deeper insights into what strategies are effective for your needs. Our call tracking solution empowers you to promote your business in a cost-effective and impactful manner. With the implementation of our Interactive Voice Response (IVR) system, you can easily establish surveys, polls, appointment reminders, payment options, and more for both inbound and outbound communications. Customers can engage with the system through a straightforward keypress method. Our user-friendly IVR technology features an intuitive drag-and-drop interface or XML options, making it simple to navigate. By leveraging IVR systems, you can connect with your customers in unprecedented ways, enhancing their overall experience and satisfaction. Additionally, this technology not only streamlines communication but also fosters stronger relationships between your business and its clientele.

BatchDialer is a comprehensive outbound dialer solution that empowers businesses to enhance efficiency and productivity. With its powerful features like multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer enables sales, marketing, and BPO teams to effectively engage their target audience and achieve their goals. Our unique offerings, including phone number reputation monitoring, rapid-fire dialing mode, property details in-view, and included phone numbers, give businesses a competitive edge. By streamlining campaign management, ensuring regulatory compliance, and providing valuable insights and tools, BatchDialer optimizes telecommunications efforts, maximizes productivity, and fosters meaningful connections with customers. BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.

CallMaker Cloud Dialer enables you to increase your sales by providing an effective sales system that includes a dialer and a platform designed for organizational growth. With its top-notch dialer algorithm and user-friendly interface, CallMaker Dialer offers all the essential features expected from a comprehensive business solution. Whether your booking department caters to corporate clients or private individuals, organizes single meetings or larger seminars, CallMaker Book stands out as the ideal choice for your bookers, project managers, and sales representatives. This sales system is tailored for ongoing B2B transactions where salespeople manage their own leads and engage with them consistently. Managing callbacks leads to a noticeable enhancement in your results, while the inbound module offers call blending, customer service functions, personal numbers, and much more. CM Software is excited to announce the new feature allowing users to purchase address lists for use with CallMaker Dialer, including options for B2B and B2C leads, as well as various types of lists such as selected, sorted, unsorted, nixed, washed, unwashed, and hot lists. This added capability empowers businesses to streamline their outreach efforts and maximize their sales potential.

Intalk.io is a comprehensive call center software solution based in India that offers advanced communication features suitable for enterprises. This platform integrates various business communication methods—including voice, email, SMS, web chat, and social media—into a cohesive and powerful Customer Experience Management system. With its Cloud Contact Center Software, users enjoy a streamlined experience as innovative solutions simplify workflow management. For those prioritizing customer experience, Intalk.io is the perfect choice! It guarantees that your customers enjoy a hassle-free interaction with your brand. This call center management software is designed to help you navigate any challenges while fostering stronger connections with your clientele. Satisfied customers become your most effective marketers, spreading positive word-of-mouth about your offerings. A focus on enhancing customer experience is not just beneficial, but essential for the growth and success of your business. Ultimately, investing in your customers’ satisfaction will yield lasting dividends for your brand.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Boost your productivity and sales with top-tier outbound call center software that ensures you maintain a clear overview and full control over costs while enhancing your sales performance. By optimizing your outbound call center campaigns, you can significantly increase your profitability. Through years of meticulous development and analysis of millions of connections facilitated by our innovative call center dialer software, our team has crafted one of the market's premier algorithms, designed to keep your call center agents engaged in customer conversations nearly without interruption. To utilize this advanced dialer algorithm, simply input the maximum allowable drop rate along with your desired target waiting time for the next call from your agents. The system will then leverage this input, along with other critical variables like current data availability and average call duration, to maximize agent efficiency and ensure peak performance in your call center operations. Ultimately, this sophisticated approach not only streamlines processes but also fosters higher levels of customer satisfaction and engagement.

Streamline your contact organization, optimize your sales workflow, and enhance customer relationships while elevating the quality of your sales calls, giving the appearance of a larger corporation. Whether you require a toll-free number or a local line for your business, or if you intend to utilize a power dialer to reach your contacts efficiently, we have the perfect solutions for you. By renting a toll-free number or selecting from our diverse array of Call Cowboy vanity phone numbers, you can significantly enhance your business's credibility. Cultivating a professional image is essential for branding and can propel your business to new heights. Our dialing platform from Call Cowboy enables you to connect through either your landline or mobile device, offering you the flexibility to work from anywhere at any time. Designed for scalability, both our predictive dialer and auto dialer technologies accommodate businesses ranging from those needing a single power-dialer seat to those requiring extensive predictive dialer setups for up to one thousand seats across a variety of sectors. This adaptability ensures that no matter your business size, you can leverage our services to maximize efficiency and productivity.

Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.

ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

Hosted Business Phone System PBX can make any company sound and function as a Fortune 500 company. All your calls can be answered by an auto-attendant. This allows callers to dial by name, choose extensions, and select departments. You can have your calls transferred to your mobile phone automatically if you're on the move. T-Max is completely geo-redundant. Our servers are hosted in top-notch data centers across the United States. Multiple carriers are used to ensure maximum connectivity to the PSTN. T-Max uses high-quality desk phones made by Yealink and Polycom. There are many models to choose from to best suit your environment. We offer a variety of reception consoles, agents phones, wireless phones, conference room phones, and wireless phones. The best Hosted Business Phone System for the price is available today. 1-888-245-34883 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service And Much More

Oracle's Siebel Contact Center redefines a company's call center, making it a vital component of its overarching sales, marketing, and service strategies. This solution allows agents to manage service, support, and sales interactions fluidly through various communication channels. Consequently, organizations can lower expenses while improving the quality of their service delivery. By integrating these functions, businesses can achieve a more cohesive customer experience overall.

Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.

VanillaSoft recognizes that optimizing the lead generation calling process significantly boosts sales figures. To address this need, they have developed a comprehensive cloud-based solution that merges features typical of contact center software with essential tools for sales teams to effectively route, manage, and engage with prospects. Agents have the flexibility to utilize either Progressive Dialing or Manual Dialing while benefiting from in-app features such as Call Scripting and Team Chat. At the same time, team leaders are equipped to enhance caller performance through resources like Call Recording, Quality & Queue Management, and automated performance analytics, ensuring a more efficient sales environment. This multifaceted approach fosters collaboration and improves overall team effectiveness in driving sales.

LeadDesk's innovative auto and predictive dialing features allow agents to increase their daily call volume from 40 to an impressive 120. This remarkable boost in call capacity can significantly impact your revenue and overall financial performance. With eight unique dialing options, including both auto and predictive modes, LeadDesk ensures that your outbound sales agents can effectively connect with customers in any scenario. Transitioning from a manual dialing system to LeadDesk can empower your call center team to contact three times more prospects each day. As the decision-maker, you have the opportunity to enhance your campaign's return on investment by utilizing LeadDesk’s intuitive tools for creating, managing, and analyzing sales and marketing campaigns without needing to consult external experts for every new initiative. This level of control allows you to continuously refine your call center strategies based on up-to-the-minute analytics and past performance data, ensuring your campaigns are always optimized for success. Embrace the power of LeadDesk and watch your sales potential soar.

We are more than technology. We are focused on delivering real business results and providing ROI and metrics that have an impact. Our goal is to help you navigate complex and highly-regulated industries. DialConnection provides a complete, integrated, end to end solution to improve your contact center's performance. Our user-friendly interfaces, simple management tools, and intuitive interfaces make it easy for companies to reach customers and accounts while still maintaining compliance. You can tailor your options to meet your business's needs and scale with your business's requirements. DialConnection automates your customer contact center communications, eliminating uncertainty, complexity, and risk. Our solutions give you the data management capabilities to make efficient, effective decisions about your call strategy.

We equip companies with the necessary tools and assistance to expand their customer base, enhance their marketing initiatives, and streamline their operational processes. Our cloud-based technology safeguards against data loss during local power interruptions and mitigates downtime that may arise from relocating offices or moving employees within the same workspace. By removing the complexities tied to the installation and upkeep of landlines, we can not only cut your operating expenses but also boost your overall efficiency. Our call center software is designed to enhance the dialing capacity of each representative while simultaneously improving your response rates. Additionally, our telemarketing software enables you to reach out to thousands of individuals at once, transferring calls only to agents when a real person is engaged on the line. This innovative approach removes the burdens of paperwork, manual dialing, and waiting on hold, allowing agents to focus on meaningful interactions. Ultimately, our solutions empower businesses to operate with greater agility and productivity.

LiveVox, a next-generation contact centre platform, powers more than 14 million interactions annually. LiveVox seamlessly integrates CRM, omnichannel, and WFO capabilities to provide exceptional customer service and agent experience. We also reduce compliance risk. Our reliable and easy-to-use technology allows for effective engagement strategies across all communication channels to improve performance in your contact centre. Our proven security and risk mitigation tools allow clients to maximize their potential in a constantly changing business environment. LiveVox has 20 years of experience in cloud contact centers. More than 500 of our global employees are based in San Francisco. There are also offices in Atlanta, Columbus, Denver, New York City, St. Louis, Medellin, Colombia, and Bangalore, India.

A contact center plays a crucial role in managing customer relationships and enhancing overall customer experience. While larger organizations utilize contact centers for a variety of functions such as support, service, feedback, and marketing, smaller businesses predominantly rely on them for their direct marketing efforts. An effective solution that seamlessly integrates with external databases, CRM systems, and various connectors facilitates the easy collection, analysis, and utilization of customer data, ultimately enhancing customer relationships and boosting business productivity. The CZ Contact Centre is designed to cater to diverse operational needs, available both on-premise and in the cloud. Its flexibility allows for significant scalability and customization to meet the specific demands of your business. Whether you are a budding startup or an established small to medium-sized enterprise, or even a large corporation, we offer tailored product suites to align with your unique business requirements. Our goal is to ensure that every business, regardless of size, can access the tools necessary for effective customer engagement.

Since its establishment in 1978, Database Systems Corp. (DSC) has been at the forefront of offering computer software solutions and call center technology to various businesses and organizations. Our CRM software application, Telemation, was designed with the belief that timely and professional information delivery is crucial for business success. Furthermore, in today's ever-evolving business landscape, the ability to adapt is equally essential. From the outset, we have integrated this principle into our contact center software design. Consequently, many call center managers, each with their distinct and evolving needs, have opted for and continue to rely on Telemation as their preferred solution. When rapid implementation of new programs or modifications to existing campaigns is necessary, Telemation stands out as the go-to choice. In addition, Telemation is equipped with CTI capabilities that complement our call center phone system, which includes features such as outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response (IVR). Moreover, our phone system also incorporates Text To Speech functionality, enhancing communication further. This comprehensive suite of tools positions Telemation as an indispensable asset for modern call center operations.

Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.

iCallify delivers innovative call center software that improves customer interactions through the use of AI-driven functionalities. Our comprehensive platform supports inbound, outbound, and blended call center operations, featuring sophisticated tools such as auto dialers, predictive dialers, power dialers, preview dialers, IVR systems, voice broadcasting, WhatsApp integration, click-to-call options, and real-time monitoring dashboards. Engineered for growth and effectiveness, iCallify enables organizations to refine their communication approaches and enhance productivity. By concentrating on exceptional customer experiences, we provide customized solutions that cater to the distinct requirements of various industries, guaranteeing smooth integration and strong performance. iCallify stands as your dependable ally in converting telephony into a significant business advantage, helping you stay ahead in a competitive landscape.