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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloud-based solutions offer numerous advantages compared to traditional analog systems. Let us delve into the workings of VoIP and how it can enhance your business operations. Our dedicated Technical Support Specialists are ready to cater to your requirements. Be sure to review our support policies or reach out to an agent immediately! With over a decade of experience in the field, Celerity Telecom has witnessed significant transformations in the industry. We leverage our vast expertise and consulting skills to deliver a distinctive marketing experience that keeps businesses thriving, engaging, and profitable. From small businesses to large corporations, everyone will appreciate the efficiency of our Marketing Software Systems. Celerity Telecom is committed to ensuring you seize this opportunity. Our user-friendly marketing and sales system automates various aspects of your sales process, boosting your effectiveness. Given that 96% of individuals check their messages, your voice will undoubtedly be heard! Moreover, we continuously strive to adapt and innovate to meet the ever-evolving needs of the market.

Description

Discover everything essential for establishing an exemplary call center tailored to your business needs. Greenlight CRM offers a comprehensive call center software solution that addresses all your customer contact technology needs within a single hosted platform that is user-friendly, compliant, customizable, and rich in features. By merging advanced technology with industry expertise, Greenlight turns your ambitions into tangible outcomes. Our cloud-based call center software boasts a fully compliant predictive dialer, efficient call scripting, seamless inbound call management, and an advanced CRM system, all crafted by Greenlight to enhance business intelligence. With an extensive array of customization possibilities, you can adjust your solution to fit your specific requirements and integrate it with your current systems. This system is designed to optimize your team's efficiency and professionalism while ensuring your data is utilized effectively at all times. We prioritize understanding your business deeply, leveraging our extensive industry experience to help you achieve outstanding results. This collaborative approach guarantees that we meet your expectations while fostering a successful partnership.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$49 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Celerity Telecom

Country

United States

Website

www.celeritytelecom.com

Vendor Details

Company Name

Greenlight Innovation

Founded

2010

Country

United Kingdom

Website

www.greenlightcrm.com

Product Features

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management No 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture No 
Lead Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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