Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-based solutions offer numerous advantages compared to traditional analog systems. Let us delve into the workings of VoIP and how it can enhance your business operations. Our dedicated Technical Support Specialists are ready to cater to your requirements. Be sure to review our support policies or reach out to an agent immediately! With over a decade of experience in the field, Celerity Telecom has witnessed significant transformations in the industry. We leverage our vast expertise and consulting skills to deliver a distinctive marketing experience that keeps businesses thriving, engaging, and profitable. From small businesses to large corporations, everyone will appreciate the efficiency of our Marketing Software Systems. Celerity Telecom is committed to ensuring you seize this opportunity. Our user-friendly marketing and sales system automates various aspects of your sales process, boosting your effectiveness. Given that 96% of individuals check their messages, your voice will undoubtedly be heard! Moreover, we continuously strive to adapt and innovate to meet the ever-evolving needs of the market.
Description
Quvu is a fully cloud-based, innovative contact centre management system. Our technology is self-built and empowers businesses to transform the way they handle customer contact, analyse performance, and improve agent productivity. Quvu offers tangible benefits to call centers of all sizes by incorporating Predictive and Preview dialling, our advanced iQ wallboard, Real-Time Customisable Statistic, Ofcom & TPS Compliance, and many other intelligent features.
Everything you need to manage your operation is accessible through a user-friendly web interface that can be accessed from any web browser. Quvu is a powerful tool that allows you to reach more customers and prospects, conduct market research, and ensure customer retention. It also provides valuable insights that can be used to improve your performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
Sisense
No
Sugar Sell
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
£99
Pricing is dependent on user requirements. Standard Quvu console starts from £99 + VAT per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Celerity Telecom
Country
United States
Website
www.celeritytelecom.com
Vendor Details
Company Name
Pebbletree Ltd
Founded
2005
Country
United Kingdom
Website
quvu.co.uk
Product Features
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
No
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes