Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-based solutions offer numerous advantages compared to traditional analog systems. Let us delve into the workings of VoIP and how it can enhance your business operations. Our dedicated Technical Support Specialists are ready to cater to your requirements. Be sure to review our support policies or reach out to an agent immediately! With over a decade of experience in the field, Celerity Telecom has witnessed significant transformations in the industry. We leverage our vast expertise and consulting skills to deliver a distinctive marketing experience that keeps businesses thriving, engaging, and profitable. From small businesses to large corporations, everyone will appreciate the efficiency of our Marketing Software Systems. Celerity Telecom is committed to ensuring you seize this opportunity. Our user-friendly marketing and sales system automates various aspects of your sales process, boosting your effectiveness. Given that 96% of individuals check their messages, your voice will undoubtedly be heard! Moreover, we continuously strive to adapt and innovate to meet the ever-evolving needs of the market.
Description
Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
No
HubSpot CRM
No
HubSpot Customer Platform
No
Keap
No
Salesforce
No
Zoho CRM
No
Integrations
Act!
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Keap
Yes
Salesforce
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$49.99 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Celerity Telecom
Country
United States
Website
www.celeritytelecom.com
Vendor Details
Company Name
Sales Sling
Founded
2016
Country
United States
Website
www.salessling.com
Product Features
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
No
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No