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Comment Re:Enlighten me (Score -1) 10

I own, but do not operate, a few IT companies that manage corporations in the $600MM-$1B receivables range.

Based on our own help desk ticket software, our clients have opened 40% fewer tickets since ChatGPT was rolled out to every desk and phone. 40%. I expect another 40% drop (total 80%) by next year as end users just manage things themselves.

I won't downsize as the tickets aren't really generating revenue as much as headaches. One of my engineers had a broken PDF file that took her 6 hours to fix, and the end user spent 6 days trying to fix it themselves with Ai.

But -- the basic stuff? Reboot your computer stuff? Email rejected because you mistyped a domain name stuff?

You don't need a human, and we would probably have outsource that stuff to India anyway next year if not for ChatGPT etc.

Comment Supermarket speed (Score 1) 109

I can finally drive to the supermarket at a proper speed whilst being kind to the environment...but not in the US. The US doesn't like better products if the lobbying group has sufficient grasp on government. Why would Americans want to drive anything but one of Musk's high quality full self-driving EVs??

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