I've heard these complaints since around 1993.
IBM welcomed Fat Lou Gerstner. His money quote at the time: "the last thing IBM needs right now is a vision". He focused them on actually delivering.
I knew a few IBMers at the time, and met more later as they jumped ship. To a man, they had all the same complaints as listed above.
I knew a lot more IBM customers - and I was one. We mostly welcomed a CEO that believed in actual product, delivery, and quality. Cue the NPCs who will point out that FLG cared not one bit about quality, he was just another CEO who cared only about the quarterlies.
But, in fact, IBM delivered a lot of stuff, and a lot of it was really good, compared to the competition, that believed they had the next insanely great thing, and very few delivered. In hardware, market share could be earned by being cute. In software, by being early. IBM application software was not as important to them as hardware, so a lot of disgruntled sorts declared IBM dead and left. 30 years later, It seems even IBMGS is surviving. And you can be sure their workforce continues to have these very same complaints, 30 years and going.
It's worse now because the new entries to the corporate workforce are ill equipped to perform in the corporate environment they find. Not because the environment changed, but because they were assured it would be better. And you never heard that before?
Pathetic.