Art that is popular should only be for the rich and wealthy rather than the dedicated fans. Fuck the poor
And how many Rembrandt's do you have hanging in your home...?
We've found ways, such as museums, funded by institutions and donors, to make art accessible to those of us who cannot afford to have art like that in our homes. Similarly, many local orchestras, and community arts organizations offer free or inexpensive access to live music. And local community theaters offer free or discounted or low cost performances of musicals, shows, Shakespeare in the park, etc. If you want to support arts for the low income people, great! Support those groups!
A global money-printing musical phenomenon, like Taylor Swift, will never be accessible to "the poor" no matter how much we crack down on ticket scalpers. Sorry. That's why it's called the music business. They are in the business of making as much money as possible.
Some sports teams and venues around here have begun requiring resell only through StubHub (or a similar "trusted" partner), which I assume means the venue / artist get a cut of the resell fees. That seems like a reasonable compromise. People with tickets can sell them off if they can no longer attend, the artist / venue get a cut of any up charge on those tickets, and people who decide they want to go at the last minute and have extra $$ to burn can spend that money how they see fit.